It comes with an easy dashboard and a mobile app to answer all user inquires at any time from anywhere. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. One easyJet flight from Iceland to the UK made a 360 turn over the North Sea to allow passengers on both sides of the aircraft to see the spectacle. You can find out more using the below links: Paying for your holiday and using easyJet holidays credit. To pay off your balance, simplylogin to your accountand view your booking, where youll be able to pay an instalment or the full balance of your holiday. After hours chatbot. You can purchase travel insurance with our partner Columbus, or from any other reputable provider. Prices apply to 2 nights stay departingbetween March 2023 and May 2023 from various UK departure airports with easyJet. easyJet holidays do not offer the option to book a hotel only deal. Our team can also help if youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on). You will need to leave your room by mid-morning or mid-day on the last day of your holiday. Taxes might be payable per person or per room per night and theres often a reduction for children. Thats a promise. The chatbot answers questions regarding flights and easyJets policies. Some countries (such as Portugal) require documentary evidence of parental responsibility before allowing lone parents to enter the country or, in some cases, before allowing the children to leave the country. Twitter Due to If you have any problems during your stay youll be able to contact our On Holiday Support team24/7. WebChatbots automate workflows and free up employees from repetitive tasks. Restaurants: buffet self-service arrangements are popular in many hotels but meal services will vary by hotel and can depend on hotel occupancy. We may highlight that certain facilities are payable locally youll have to pay to use these when you arrive. Prices are from various UK departure airports with easyJet, including 23kgs luggage. It's all part of our industry leading easyJet holidays Protection Promise. Click on the Add button field. Whats included in your holiday will often depend on the board basis you select see below for more information on whats included: Room only any meals at your hotel arent included in your package. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. Leave a copy of your travel details with your next of kin or an emergency contact. Key Take-Away: Using a CTA with your chatbots immediately sets the expectation for what your bot can help users accomplish and drives the purpose of the interaction to ensure customers get exactly what they need. Will I have to pay any additional fees to use the hotels facilities? Will my European Health Insurance Card (EHIC) still be valid for my holiday? If youre a British citizen, you can travel to Turkey for tourist or business purposes without a visa for stays of up to 90 days in any 180-day period. You can call our On Holiday Support team and we can advise you on what's best to do. Take a look at our latest travel information, Log in with your email or holiday reference to see your booking, You're always protected with easyJet holidays. As a first option, well usually try to find you alternative flight or hotel arrangements, but this may not always be possible. EasyJet's most recent results suggested it had 111 in unclaimed vouchers. Before taking out the insurance, make sure you check that the policy covers the activities and sports that you may participate in while on holiday. As part of our industry leading easyJet holidays Protection Promise, if you cancel 60 days or more before departure, well return your deposit back to you as easyJet holidays credit and refund any further payments to your original method of payment for your booking - provided it's the first time you've cancelled. The Foreign, Commonwealth and Development Office (FCDO) website offers up to date travel advice for all holiday destinations including entry requirements, medication restrictions, health, health and safety, security, local laws, local customs and much more. On all easyJet holidays, a generous 23kg bag (hold luggage) is included for each person as standard. Many hotels will offer wireless networks although we cant guarantee an uninterrupted service or the strength of the signal. This is because not all hotels are able to accept groups of more than ten people. What is the easyJet holidays Protection Promise? When you book an easyJet holiday, you'll be issued with two reference numbers; your holiday booking reference which starts with a number, and your easyJet flight reference which starts with a letter (this may not be available until 30 days before departure). Sometimes restrictions apply to some rooms. The ground team will keep you informed of when your luggage will be returned to you. Booking Conditionsapply. If you havent received this, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). Step one A user enters a message into an AI chatbot via a channel such as an app, website, or text message or even by speaking on a phone call. As part of our industry leadingProtection Promise, weve made it possible for you to pay for your holiday in as many instalments as you like, all with no fees, and in a timeframe that best suits you. Intercom: Best Chatbot for Customization. As a reminder, your easyJet holidays credit is valid for 12 months from date of issue, but your departure date can be beyond this - you're able to book any holiday currently on sale on the easyJet holidays website! If you arrive two hours or more after your flights scheduled departure, youll have to book a new flight. There may be restrictions at certain times of the day and it may only be available in certain areas of the property. Building work: Theres a possibility that building work may be taking place as resorts and hotels continue to develop. We have no control over the contents of those sites or resources. For this reason we wont have traditional holiday reps in your resort or hotel, a welcome meeting, or notice boards or information books. When you arrive, security checks are occasionally carried out on British passport holders who werent born in the UK. Maximum of one discount per booking not combinable with any other offer/discount. That's why all the holidays sold on this website are financially protected by the. If you or one of your party fall ill or have an accident during your holiday, seek medical advice and report it to reception immediately. Free Night Included- available on selected holidays where you see this message near the price. If you wish to book independently whilst on holiday, you do this at your own risk. Will my hotel room have air conditioning and can I control it? I'm60 days or more away from my departure date: If youre looking to make substantial changes to your easyJet holiday (such as changing your destination or dates), youre covered by our industry leading easyJet holidaysProtection Promise. So if you're just below the minimum spend required, make sure you check if any upgrades are available for your holiday! We want you to be confident that your holiday is right for you. This deposit amount is decided by the hotels directly rather than by us. A deposit is payable for the free child place at the time of booking - this will be deducted from the final holiday balance. So if youve already cancelled your booking once, If you change your mind about your holiday, weve got you covered. WebOur easyJet holidays chatbot can help you with a range of questions TRAVEL ADVICE & SAFETY To prepare for your trip abroad and find useful information about safety, health, If youve recently returned from your holiday and wish to make a complaint, please fill in our contact form with the necessary details. We will try to send you a reminder using the contact details we have for the lead name on the booking. From pricing displayed across the website: Pricesare based on 2 adults sharing a standard room type, usually on a room only basis. Why has the price of the holiday increased during my booking journey? I booked on or later than 1st November 2022. This may also mean that if you're travelling in a group larger than three, we may provide more than one vehicle. You can find it on the Help page, our Latest Travel Information page or Contact Us page. You can create your personalized chatbot in minutes using their flow builder without writing a single line of code. Will I see any reps while Im on holiday? To continue the conversation, choose the User input block from the main menu, and drop it after the Bot response block. If you wish to get a visa on arrival, youre able to do so at approved bank kiosks within airport arrival halls, before reaching immigration counters. You can expect the following at an all-inclusive hotel: Identification: on arrival you may be given an identification bracelet or card to be shown when ordering drinks, meals. If youre travelling to Sharm el Sheikh (SSH) for 15 days or less, youll get a free entry permission stamp when you arrive. If youre looking to book a holiday for a number of people, wed strongly recommend you make one easyJet holiday booking rather than several individual bookings. Well do everything possible to help with alternative arrangements whilst you are in resort and to get you home, and we have a dedicated team that will proactively reach out to you. Its your responsibility to ensure that your party meets your destination countryFCDO entry requirements. import spacy def chatbot (statement): weather = nlp ("Current weather in a city") statement = nlp (statement). There may be a local charge for air conditioning in some rooms. Prices are subject to change. Make sure you take a look at our customer safety and wellbeing centre, which weve built to give you the reassurance that our team of experts have made your holiday as safe as possible. That's why all easyJet holidays are financially protected by the ATOL scheme by way of our ATOL, license number 11694 issued by the Civil Aviation Authority. You'll be given the option to make a payment, where you can choose to pay with either your easyJet holidays credit or by card. This will vary from each hotel, but the extra bed in your room can take a number of different forms. You can find details on finding your transfer when you arrive here, and when you'll be picked up by your return transfer here. Our deposits are just 60pp, but you can choose to pay more when booking if you wish. Hotels could also be affected by building work or renovations. If you would like to proceed, you canget in touchwith our team. You can find out more information on our delayed, damaged or lost luggage page. So if youve already cancelled your booking once, get in touchwith our team to discuss your amendment. Drift: Best Sales Chatbot. All of the hotels we describe as adult only are chosen with adults in mind, and have a minimum age limit of either 16 or 18 years. HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. 23kg luggage allowance: 23kg pp for adults and children (excluding infants). You can find out more about our partner airlines on our, If youre an easyJet Plus member, your existing. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. You can either put your credit towards booking any holiday available on the easyJet holidays website, or towards the balance of an existing booking the choice is yours. Selected hotels do ask for a refundable deposit when checking-in. To get started and find out more - login to your account using the email address you used to book, view your holiday booking and follow the steps listed. At a technical level, a chatbot is a computer program that simulates human conversation to solve customer queries. Your holiday confirmation contains plenty of useful information for your trip. Free Chatbot Platform: BotPenguin. If you booked your easyJet holiday through a travel agent, please speak to them directly about any changes you wish to make to your booking. Check holiday description for details. There are many different types of chatbots, but all of them operate much the same way. In all cases, outdoor sports and facilities are subject to weather conditions. Hotels may reduce the services and facilities available to reflect the number of guests staying at the time and local weather conditions. Do I need a visa to enter my destination? These offers are subject to change and available for a limited time. y clicking this link you will be redirected to a page managed by our 3rd party partner South Pole. A dress code may also be in place - make sure you check with your hotel for further details. Resorts: In low season, resorts can be quiet with some local restaurants, bars and shops not opening. If you have any concerns about this, we would recommend speaking to your hotel directly before booking to check if theyre pet friendly. Can I use an easyJet flight voucher to buy an easyJet holiday? Tidio is a live chat platform powered by chatbots. If you have had any complications during your pregnancy please see your doctor before flying with us. Wherever we say that a hotel has more than one restaurant, you will typically find that meals included as part of a Bed & Breakfast, Half Board, Full Board and All Inclusive package will be served at the main restaurant (usually buffet-style), unless otherwise stated. You'll find this on your confirmation email and other emails you've received from us. EBI.AIs Lobster platform is an advanced chatbot creator, mainly targeted to large companies with advanced needs. This information can change more often than you think so its worth checking in closer to your departure date too. All holidays are subject to availability. If a booking including this discount is changed/cancelled, the discount will no longer be valid on the new/amended booking. Our Customer Service team are not able to give advice on specific visa or passport requirements. easyJet holidays do not sell or offer any other excursions or trips locally in destinations other than those bookable through Musement. Let your chatbot do the work when youre offline. Ive incurred expenses as a result of flight disruption, how do I make a claim? An easyJet flight made a 360-degree turn to allow its passengers to watch an 'amazing display' of the northern lights as it flew over the northern tip of the UK. What if easyJet holidays cancels my holiday? This includes a summary of your holiday details, more information on how to get your arrival and departure transfer along with other useful tips. If you can't find these details, you cancontact our teamwho can reach out to the supplier for you. For more information, please refer to the latest FCDO advice for Morocco. Make sure you get your passport stamped when entering Morocco. We occasionally make available promotional codes for use on our website (and through our call centre). Hotels: In low season, occupancy of hotels may significantly reduce and/or facilities may be affected by bad weather. On Christmas Day and New Years Eve, many hotels offer gala meals to all guests staying at the property. Book your perfect package holiday now. 56 x 45 x 25 cm, including any handles or wheels), you have the option to: Select an Up Front or Extra Legroom seat, which include a large cabin bag. When at the airport, we may refer to your easyJet flight reference. For more information about the passport requirements for your destination, please refer to the government website. If youre a British passport holder, you wont need a visa for stays of up to three months. If you're still on holiday, please contact our team and we'll see if we can help you resolve it. If youre on a beach holiday, a transfer will be automatically included. Offer can be changed/withdrawn without notice. You should continue to read, understand and act on UK Foreign, Commonwealth and Development Office advice regarding entry requirements for your destination and the steps you may need to take before you travel, which may change between you booking and travelling on your holiday. Baby changing bags are allowed as an additional free item and we have factored space for these on board. The amount due will vary between countries (and sometimes regions or cities within each country), and is normally dependent on the type and official rating of accommodation and the length of your stay. Theres no weight limit, but we do ask that youre able to lift and carry your bag yourself. To use our site, we recommend using the latest versions of Chrome, Firefox, Safari or Edge. If youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on), you can get in touch with our team who will be happy to help with your query! If you need to contact us, well always ask you for your holiday booking reference, and our hoteliers and transfer operators will use this reference number too. My hotel is closed / my flight is no longer operating what happens now? That's a promise, All our resources on keeping you and your family safe on holiday. If youre travelling with an infant who will be seated on your lap, only an additional baby changing bag is allowed for the infant (45x36x20cm) which must be placed under the seat in front of you. Weve included links to essential reading to help you understand the health and entry requirements for your trip. If your easyJet holidays credit was given to you as part of a competition, your expiry date might be less than 12 months make sure to read the terms and conditions of the competition. If you have any mobility issues, require any special assistance, or want to understand more about a particular destination, resort or hotel - pleaseget in touch with our teambefore you book. These T&Cs are supplementary to ourBooking Conditions. What might the conditions around my hotel and resort be like? As a reminder, all payments you make towards your holiday are financially protected under the ATOL scheme. What happens if I have an issue with my luggage? Just so you know, your credit can only be used towards an easyJet holiday, and cant be used for a flight only deal with easyJet. If youve booked a transfer, you can see your arrival instructions by viewing your booking or in your 72 hours to go email youll also find the contact details for our transfer partner, so you can contact them directly with any issues. We do not accept any responsibility if you cannot travel because you have not complied with the passport, visa, and immigration requirements and / or you fail to comply with all applicable health requirements. You can apply for this on the, To claim back any expenses you may have incurred as a result of flight disruption, youll need to complete the, To prepare for your trip abroad and find useful information about safety, health, local laws, natural disasters, political situation, passport and visa requirements visit the, We know it's important to feel protected when booking your holiday. Can I use my easyJet Plus benefits on an easyJet holiday? Please be patient if this happens. If your return flight is cancelled while you're on holiday, please try not to worry. Supplements still apply for optional extras added to the holiday. City breaks from 149pp, prices are basedon thousands of selected holidaysfor 2 adults sharing. Some bars and restaurants may also not be free of charge. Once you get to the Extras page of our online booking journey, you can select the requests that youd like to add to your trip - please note that your hotel cant guarantee that your request will be provided. When it comes to paying for your trip, you have a few options. IAG, which WebYour chatbot will deliver a dynamic and personalized experience that your customers will love. If youre still having issues, please contact our team who will be able to re-send your documents to you. Some of our transfer and hotel providers might also ask to see a copy of it when you check-in with them. Tracking gaining insights and consumer data. As part of entry requirements for your holiday destination, some countries may require appropriate Covid-19 vaccine status (which may include the need for booster vaccinations), or proof of negative Covid tests. Booking Conditionsapply. Here the weather and statement variables contain spaCy tokens as a result of passing each corresponding string to the nlp() function.. Save and close your file. Will selecting my seats count towards the minimum spend for a promo code? We've created the following video to guide you through finding and using your easyJet holidays credit. Noise is also often caused by birds and local wildlife, and by local activity such as speedboats, calls to prayer, and is often part of the travel experience. While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. But as part of our Protection Promise, weve made it possible for you to pay for your holiday in instalments with no fees, and in a timeframe that best suits you. There are a number of sources to give you the latest travel information. Unfortunately you wont be able to. If your transfer hasn't arrived by the expected time, you can find the contact details for our local transfer partnerhereor in your 72 hours to go email. Im looking to book a holiday for a stag/hen do how do I know if the hotel will accept my booking? On To view your available credit,login to your accountand head to yourholiday creditpage. Changes are subject to paying any difference in holiday cost. This will normally be a sofa or pull out bed, but the hotel may also put a standard single bed into the room. As part of our easyJet holidays Protection Promise, if you havent paid your full balance and want to cancel your holiday 60 days or more before you go, well return your deposit back to you as easyJet holidays credit - provided it's the first time you've cancelled. Subject to change without notice. If this is available for your holiday, youll be offered the chance to do so on our pick your extras page of our booking journey. If were made aware of changes, we try to update our website as needed. Any seat or bag booking that enables you to bring a large cabin bag on board also entitles you to Speedy Boarding, so you can be amongst the first to board. Still need help? To find out more and get started, login to your account, view your holiday booking and follow the steps listed. Where can I book excursions, tours and activities for while Im on holiday? If you have an existing easyJet holiday, you canlogin to your accountand view your booking. If your flight has been delayed or cancelled or you were denied boarding, you might be entitled to compensation if the cause was easyJets responsibility. Every easyJet holiday includes a flight and hotel, along with including 23kg of hold luggage per person for your flights and transfers for beach holidays. Calls from mobile or other networks may vary). Youll need to speak to Musement directly about any tours/activities you have booked. Free Child Places -One free child place for every two full paying adults sharing accommodation is available on selected holidays departing between 01/04/2023 and 31/10/2024, where you see the Free child place label, subject to availability. Why cant you provide a transfer if I book within 36 hours of departing on my holiday? Jet skis and other such watercrafts should only be used with appropriate safety equipment and under the supervision of the instructor. HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. If we can provide your holiday in accordance with ourbooking conditionsand you choose not to travel, cancellation charges, as set out in our booking conditions, will apply. Interactive Dashboards To If your holiday includes a transfer, please get in touch with our team before adding an extra bag or sports equipment, as there may be an additional cost for the transport of these items. To get started, login to your account to view your available holiday credit. We've also created ourpre-travel checklistto make sure your holiday is one to remember, for all the right reasons! We created our industry leading easyJet holidays Protection Promise to give you the peace of mind that, from our Best Price Guarantee, to the flexibility to change plans, youre always protected with easyJet holidays. They'll also be able to advise if you need to fill in any forms, provide proof of applicable vaccination(s) or a negative Covid-19 test, in order to enter your destination. Maximum one free child per room. While there is normally a supplement for these rooms, the overall cost will usually be less than when a single person occupies a double room. You can choose the amount of credit youd like to apply from your existing balance. Cost of a local call. Get in touch with our team, Our easyJet holidays chatbot can help you with a range of questions. If youre looking to book your dream holiday, whether thats a city break to one of Europes old towns or an exotic beach getaway, there are three ways you can book. Promo codes sent directly to individual customers are intended solely for that customers use - sharing of promo codes by any means is not permitted and will invalidate the promo code. If youve already booked and we consider that a change to your holiday is important, well try and tell you about it before you go. Offer may be changed/withdrawn without notice. I want a cash refund for my credit is this possible? If you have any questions about our flights or managing your flight as well as info on For every infant or child you can take up to two of the following items on your flight: If you've got a transfer included in your holiday and you're planning on bringing any of these items, please get in touch with our team after booking. The bright sun and blue sea of the dreamy coastline welcomes you all year, offering ancient cities, ports and more. Are transfers included in an easyJet holiday? WebAn Easy Way to an easyJet Refund. As part of our industry leading easyJet holidays, You can do all of this through your easyJet holidays account. Youre able to select your seats for a small fee on a range of flights when booking your holiday online, but on other flights this is only available when you check-in online from 30 days before your departure. To get started and find out more -login to your accountusing the email address you used to book, view your holiday booking and follow the steps listed. However, if the disruption was caused by weather, industrial action, air traffic control restrictions or other reasons beyond our control, you wont be eligible for compensation. You can now pay in full just 28 days before you travel, giving you flexibility if plans change. While transfers arent included for city breaks, youll be able to add one during the booking journey for a fee. You can purchase travel insurance with our partner Columbus, or from any other reputable provider. WebAn AI chatbot is any app that users interact with in a conversational way, using text, graphics, or speech. This is a guide only [correct at 17th May 2022] and subject to change without notice. Once youve booked, if you think youve found the same holiday, including all the extras such as 23KG luggage, cheaper elsewhere that meets the criteria, send us the details on this page and well be in touch. Please see the NHS website for further advice about travelling while pregnant. If youre travelling with family or friends on the same flight and booking, you can pool your total weight allowance. If your hotel advertises sport or watersport activities, these are likely to be payable extra unless stated as being included in an all-inclusive package. Your large cabin bag needs to fit in the overhead locker. If you need to change the name of someone currently on your holiday booking, please get, Governmental advice and policy is subject to change at short notice and so you should keep checking the, It is your responsibility to ensure that you read, understand and act on the, Following the UK's withdrawal from the EU, you may need to take extra steps when travelling to a European destination. Child place at the time and local weather conditions night Included- available on selected holidays where you this. Activities for while Im on holiday a promo code so its worth in... 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