Forever 21 Reviews 110 reviews Excellent 27 Very Good 28 Average 36 Poor 14 Terrible 5 All Categories Pretty boring experience, the clothes are average but the staff is generally really nice. But its not a career, or even a job you want for more than a few months. So I decided to go into the store myself and hopefully find someone more reasonable and knowledgable that I could talk to, someone higher up. Ratings by category. Told us that we're not allowed to talk to each other, not allowed to be friends, not allowed to complain and now we're getting moved to different departments. Find out what life is like at Forever 21, then browse jobs and apply today! Location. Raalon Kennedy, who previously worked at Forever 21 as sales cleark, slapped the retailer with a lawsuit over its exploitative scheduling practices. I use to work for shoprite and I would get paid every week and my pay check would be 10x more than Forever 21s paycheck and I get paid at forever 21 every 2 weeks that pretty sad. What kind of nazi policy is it to fire someone for clocking in 30 seconds late or early 3 separate times? They put you in areas, like the fitting room, without asking. Bad sign #13. It is reported that the brand has embroiled in more than 50 lawsuits involving celebrities, luxury brands, union groups, its own employees and independent designers. They will never give you time off and when they make a mistake with your schedule they expect you just to run off and fix it. Apparently they also had a weight requirement as well. Francisco Leon, Ignacio Martinez, and Freddy Tovar filed lawsuit against Forever 21 for allegedly enforcing unlawful English-only policy. Someone should come forward for a lawsuit and get everyone's back pay. The retailer asked the court to order the destruction of all of the defendants infringing articles and to pay up all the profits they made from the sale of the infringing items, along with attorneys fees. By the end of the 11 months I spent there, I didn't know anyone who had been working there as long as I had or longer who wasn't a cashier, and the managers were training people on register who had only been working there for weeks. Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. 3.2 Work-life balance. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Two months after her first return experience, she returned a $11.57 skirt she bought at Forever 21 only to receive $11.56. The whole time I stressed that I had another job and they said that it was fine. Average Forever 21 Salary $15.11 hourly $31,438 yearly Updated November 18, 2022 Login. Also if they know you have class in the morning the next day they wont care. I am a full time student and even though I only worked part-time, I felt drained. They work your really hard and don't pay crap. Search Close. I believed that it would be such a fun job, and I would enjoy my tI'me there. Everything on this page is true regarding disrespect n such. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. Not only have I still not gotten my last paycheck from that store but it took them 2 months to finally transfer me to a forever close to my school. All your employees are important down to the janitor. (Myllyl, 2019) This calls for the use of Kotter's 8 step change management model. Search. She just doesnt care. YOU ARE GETTING PAID FOR IT. PLUS, they didn't pay me enough to deal with the constant BS I had to put up with. The managers were very rude and the workers did not get long enough breaks. Following the organizations successful Toys "R" Us campaign, its employees received a $20 million financial assistant fund from the companys former private equity owners. I worked at Forever 21 in Michigan for almost 3 years. When it came time for my first day of work, I had to kill two racks that the worker before me left for me to do and was then told to move to another room and kill those racks. Our estimates are verified against BLS, Census, and current job openings data for accuracy. This is the Forever 21 company profile. Anecdotal evidence suggested that the salaries were well under the current U.S. federal minimum wage of $7.25 an hour. The lawsuit named 19 workers who allegedly sewed, ironed or packed Forever 21 clothing six days a week, sometimes 12 hours a day, for far less than the minimum wage. Learn more. Job Title. I hated it there. How Do You Answer, "Why Are You Interested In Working For Forever 21"? The first time April Jackson and her co-workers at a Skokie, Illinois, location heard the news that Forever 21 was filing for Chapter 11 was through the news. The remaining 44% were constructive reviews with the goal of helping Forever 21 improve their work culture. Malaysia 13 reviews. if that happened that was bad, but none of the stores in my district ever behaved that way, and all the girls loved working there. All that being said, working there is a whole different experience. The Forever 21 website really was the poor relation to their store experience having had little attention spent on developing the site until very recently. How Old Do You Have To Be To Work At Forever 21? Resolved. Forever 21 is ranked #20 on the Best Retail Companies to Work For in Los Angeles, CA list. This is how Forever 21 makes all of their money, EXPLOITATION. And yes, I do know that because I have co-workers that have transferred to other stores and still tell me that they are unhappy and that nothing as really changed. Concerned over the uncertainty and the terms and conditions of the lease, Jackson said "A lot of things arent adding up. they're just a shady company with horrible tactics. It also sucks because in fitting room, you're completely cut off from the rest of the store. Holidays will make or break you! Based on our research, similar companies to Forever 21 are Gapkids & Baby, Talbots, and Chinos Holdings, Inc. This comment was posted by a verified customer. Manager of the store. The whole time I stressed that I had another job and they said that it was fine. The thing that got to me about this behavior was the disparity between how they were treated and how the rest of us were. They opened a newer store here in Colorado, and I have to agree. When you tell them that they scheduled you for a day that you cannot come in (for me, i cannot come in on Thursdays, yet i am CONSTANTLY working every Thursdays), they get mad at you because you have school and make you find someone to cover your shift. If you are always walking in on time ready to work with a positive attitude, you will get TONS of hours, if you want. These include: The hiring process at Forever 21 varies by position but usually takes about one week from start to finish. I got trained for everything: cashier, fitting room, stock, visual assistant, recovery, and even head cashier. Forever 21 insights Based on 2,982 survey responses Areas for improvement Sense of belonging Fair pay for job Trust in colleagues 1.0 Job Work/Life Balance Compensation/Benefits Job Security/Advancement Management Job Culture If you like clothes go ahead Sales associate(Former Employee)- Syracuse, NY- July 3, 2019 Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Would have been nice if I had gotten one. Bad signs #2 and 3. They are on a power trip. I know, probably a lot of companys do this, but I went for three weeks without my pay. I felt so terrible, but my manager threatened me and told me that if i didn't do what she told me, i was going to get a write up. This [censor]. Every one trys to tell our other boss but all she says is that its drama and to drop it. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. Job Title. They are very lenient and willing to work with your schedule, whether it be a work or school schedule. As a previous associate, there was rarely any sort of benefit. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The parties managed to settle this suit out of court. i can't wait to put in my one week (and that's me being nice about it) Call Us US Customers (Toll Free): 1-888-494-3837 International Customers: 1-213-463-9173 What is your issue When I first started everything was just fine. We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce. But honestly.. telling your employees theres others that could have your job.. just isnt cool.. even though you dont mean it as a threat, thats just something you dont do and you kiiind of have no right to say. Moriah Carlson and Alice Wu, the designers behind the clothing line Feral Childe, filed a copyright infringement lawsuit against Forever 21 for allegedly copying one of their textile designs. 2012 - Department of Labour v. Forever 21. It would have been more ethical of Forever 21 to inform me that they needed me to work overnight, and it would have been more ethical of them to tell me before they hired me that they don't work around other work schedules. The only hint Jackson and her team received that their location would close was a sudden halt of fall and winter items shipments, Jackson told ABC News. This would be my favorite yet only benefit. 2017 - Francisco Leon, Ignacio Martinez, and Freddy Tovar v. Forever 21. Luckily I got the news that I was hired for another job the following week, so I let them know that I would work my last 2 shifts and would be resigning my position. The complaint has been investigated and resolved to the customers satisfaction. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity. The complaint also asked for unspecified financial damages. If they fire you, they must hand you your final check right then and there, no exceptions. Job work-life balance. They don't listen, at all. I've been working for forever 21 for a couple of months now. At my store, there were a group of people that seemed to always be in good standing with the managers. The pay was poor too. The brand sent cease and desist letter to the retailer. I hear similar complaints all the time by employees from other stores and quite frankly, something's got to give soon. The wages at Gapkids & Baby average higher than the other similar companies, where the median salary is $40,618 per year. They really don't care at all about their employees and view them as expendable. 1.0. I have NOT gotten my last check, at all. Designer Mara Hoffman filed copyright infringement lawsuit (again) against Forever 21 for copying the designers copyright-protected prints. Innovation, fine quality, exceptional service and value. The next day, I got a call asking if I was going to show up for my next shift. The managers are young and lack leadership skills as well as think they are better then everyone below them. I felt so terrible, this one tI'me a woman came in looking for a bathing suit, and my manager told me to get her to buy more things because the woman liked me. You get such little pay for doing bit** work. The second thing I hated about my job were the managers. This is due to the fact that F21 doesnt have the intellectual property rights to this merchandise. Salary/Benefits. Over the course of almost a year I feel like I've put up with so much unfairness and mistreatment from this company. What is your expirience in retail? Heck, I wouldn't be surprised if she told me "good job!" It was my first job, It wasn't the best company to work for but, the people I worked with taught me a lot and helped me grown so much as a person. i couldn't make it in tI'me to visit my family and i was so upset. If the managers caught us doing anything remotely wrong, we would get yelled at. Featured review. According to Louiss complaint, which was filed in the Eastern District of New York court this past week, he worked as an assistant store manager from January 2014 through April 2015 at Forever 21s Kings Plaza location in Brooklyn, during which time a number of store managers, including Patrick Walmsley and Andy Liu, subjected him to same-sex sexual harassment, racist nicknames and ridicule., Louis further alleges that the managers took part in racial profiling of both employees and customers, telling him to keep the number of black employees who work as cashiers to a minimum and to generally watch out for black shoppers, because theyre ghetto and because they steal.. Job culture. Working here brought me into depression. Really bad management team. Discover the schools, companies, and neighborhoods that are right for you. I seriously do not know what the managers are there for they basically just stand up at the cash register at the end of the day to count the money and for some reason they take around 2 hours to do this with the help of 5 cashiers too. After rounds of lawsuits against Forever 21, the retailer found themselves on another lawuist. I would not recommend this job for no college student, you will be drained mentally and physically with no intentions on getting school work done. She just didn't understand that I was going to be out of town and requested the days off. Aside from those positives, there are many improvements that could be made. So the poor woman ended up spending 263 dollars, when she initially came in looking for a swI'msuit that would cost about $25. The employees were allegedly subject to hostility and verbal abuse from the store's assistant manager of merchandising, Amanda Harris and its stock manager, Luis Morales, for speaking Spanish amongst themselves and to Spanish-speaking customers. Forever 21 Forever 21 Employee Review. J Jenine Cerise of US That is absolutely not a legitimate reason to fire someone. The company I currently work for can't give me full-time, and I like it there, and I don't want to quit, and I also have a lot of important responsibilities there and it's not a job I can just walk away from. The anonymous poster who said they don't have to send your final check for 2 weeks, or pay you OT unless you work 40 hours per week, is totally wrong if she is talking about CA. make sure you clock in and clock out appropriately. I'm just thankful that I'm done dealing with those slave drivers. If I can help it, I will never work there again. All. 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