Select Order Not as Described and follow the prompt. I'm sorry you weren't offered more meaningful assistance by Poshmark support for the seller, when buyer messes with the item, Wrong product delivered and posh made it impossible for a refund/replacement, Mail back the junk and refund my money- I will Glady pay for shipping let me know where to send it, - Purchase of designer jeans, new with tags. Did anyone else experience this? Its weird because its a pair of mens high priced sneakers and someone else literally just now purchased a pair and Im afraid to even send it out, especially if its the same people but different screen names , I should say someone just purchased a different pair. Simply displaying a message that my otder may have been misplaced is not ok. Not for over $2000. Does anyone know what I should do! Filing an interception let the post office know that you want the package to return to sender. Im currently in that stage rn. This is what I dont like about it! So if delivery is made At 1pm November 1. does the buyers clock run out, on November 4 at 1 pm or on the Nov. 5th at 1 pm. Hi. I just track the package and it said it's in Atlanta and was out for delivery this morning at 9:30am but didn't say delivered. I am trying to respond to shoes I received that are used sold as new. this is probably one of the most frustrating things! By continuing, you consent to the use of cookies. I felt like it was a scam even though this person had about 20 listings. Whenever I buy something from Poshmark, the first thing I do when I get the package after reviewing it is I accept the order. Refund - I am happy to return the coat. It is the new way to shop combining selling and socializing. I received shoes that are unwearable, and the return was not accepted. Now its been 3 days. You don't help anyone by the way you reacted, you are out of your mind, you need to learn how to control yourself, IDIOT. Thanks for being proactive 1st!! Any extra costs will be deducted from your earnings/credits. Refund.active customer service phone, Returned order thru ups Jan, 2nd requesting refund 54.13 for order too small, did not order this item but was debit from my checking acct., was not my size, returned file dispute with bank I don't know what is going on with this order just want my money, feel like I was scammed, order posh mark [protected] ca, 12/09 (5914) Debra Dinkins 3500 Ashe Rd, Bakersfield, CA 93309, I just want my 54.13 back, Desired outcome: Stop this practice or we are going to get on the social media and discourage our followers ( 690000 of them) to use your platform. I always try to accept orders asap. You are protected every time you place an order on Poshmark with Posh Protect. come on now. The website will show the tracking information.Usually, the sellers begin the shipping process a few days after the purchase. Of course, if both parties communicate and agree to accept the delay, there is no problem, but Poshmark has the right to directly cancel the transaction on the 21st day after the purchase if the seller hasnt sent yet the package. i have a quick question. Select your order. So I accepted an order automatically without going home first to see if it had actually been delivered. Hi guys! but I've seen they are active everyday? I'm a Newbie.I make sure everything is super clean.I ship the same day 95% of the time. today i sold a gucci bag and the buyer wanted me to ship trough FedEx because according to her the post office was losing her packages. As mentioned before, the process begins with the seller itself. Is that behavior normal? Or Poshmark, I'm going to use this too if you don't mind, I never knew this until now :( wont do it in the future, Yeah I'm gonna second the travel thingI travel A LOT. Now I just block them. I guess as a seller, who actually pays the 20% fee to Poshmark, our protection is nonexistent. You are useing an old yahoo email and I cant get my verifcation code ido not use yahoo and I do not live in florida anymore I moved to massachusetts the new address is 189 maple st apt 4 lawrence ma. I'm not asking Poshmark for a refund -- I'm asking them to provide PROOF that the bag was fully insured. but it came Saturday and my 3 days are today. Desired outcome: USPS is taking full responsibility for this mistake. I transfer my funds to my bank monthly and the top was never part of the list! Can someone tell me how to accept an offer. Do a package intercept. Not when it is received. So I have emailed them 6 times explaining my situation and giving them pertinent information on the check and a copy of my driver's license to prove my identify. They say I got what I ordered!!!! . This moring I woke up to an email from Poshmark telling me not to ship canceled due to unverifiable payment/address. Does anyone know how you can find out if the seller youre buying from has shipped your item? pm will release the sellers funds if there is no response after the 3 day grace period. Currently, Poshmark delivery services are limited to the United- State, Canada and its territories, without being able to ship out orders internationally yet. This step is better taken in the few days after the purchase. The first thing I've ever sold on Poshmark and now im out of a designer bag :) :) :) has anyone else ever gone through this? so do you also keep ur card payment info in ur account or is it ok to delete it once youve purchased and record ? Did they basically just get my product for free? On the web Select your profile picture at the top-right of the page. Too risky. As Alan Harris wrote below, "honesty is always the best policy". I shipped out my items to get authenticated on May 14th and they have been authenticated for days now and still no update on the tracking to the buyer . it shouldn't have taken even that long. It is common courtesy. Seller claims no deliverymy should have been returned to me. what happens now. Desired outcome: Please accept your order as soon as it arrives! never feel pressure to accept the package before you inspect. Open a case with Poshmark. with no life and youll never have one. so, o. I think okay, that's fine- it'll be here tomorrow. In my case the buyer accidentally (supposedly) clicked the wrong button and the funds were issued to me and were not issued initially by Poshmark. This is extremely frustrating and I am planning on taking down all my jewelry listings and stick with Ebay. This happens a lot. Usually, the sellers begin the shipping process a . When the three day grace period passed, I contacted Poshmark support, only to be told that they would contact the buyer and if there was no response, my money would be deposited into my account on the fourth day. I have a seller asking me to accept an order that I have not received yet. This person purchase a large bundle and and when shipped the package they cancelled the order. All the shipping procedure is paid by the website. On Nov 28 Poshmark support promised me a full refund for my lost package. Desired outcome: Its been a month and I haven't gotten my money, but the buyer has my bag. so i would seem like I never shipped any thoughts??? Desired outcome: Can I share this? Has anyone had a package held at post office at recipients request? My buyer was super pushy and she's had her package for 2 whole days now and hasn't accepted. Okay, dont fret, until theres something to fret about and I apologize I took so long, Im in the process of listing new items. I had someone cancel an order I shipped out yesterday! I buy all the time and always make sure to look over my item and immediately accept. STEMI On Bridging the STEM Gap Between School and Industry, How Historical Traffic Data can Lead to ROI for Retailers, 3 Ways Retailers are Future-Proofing Digital Supply Chains, As Dollar Stores Proliferate, Some Communities Say No, US retailers lure cash-strapped customers with products under $5, How the Evolution of Commerce is Shaping Retailers' Digital Advertising Strategies, How Visibility Technology Can Mitigate Cargo Theft and Security Risk, How to Decrease Errors & Fraud in Financial Institutions, The Real ROI of Digital Dock Scheduling Software, 2023 eCommerce Trends + How Theyll Impact eCommerce Fashion Brands, 2023 Predictions and Trends for Retail and Consumer Companies, SaksOff5th.com CEO exits in latest leadership change, Saxx uses its first metaverse store to promote new collection, Michaels launches marketplace for third-party sellers. What's the update you you ladies package as I'm getting worried once again. I thought that was optional. Not everyone can afford to buy them selves something so I would have just say merry Christmas smh I still can't believe it. Description: This person purchase a large bundle and and when shipped the package they cancelled the order. My email address is [protected]@hotmail. It's just RUDE! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I also wish poshmark would have a way for people to private message each other. I purchased a coat in January 2023 which was advertised as size 4. I'm feeling really discouraged. So true! Pretty much every other week out of the state or country. I order a 6-piece Dinner plate Corell ware from the site. Its now Monday evening and nothing. Ugggh. fr. did poshmark end up giving you your funds or did you get items back or was it a loss ? I notice 9/10 that the buyers are recently active but still refuse to accept. All the Best Cindy. This was the last straw as they had done this couple times before. I hope you still get paid!! So frustrating I sold Festival belt that held so many memories and the buyer hasn't even accepted or reviewed the delivery. What's going on? This is thanks to the Poshmark fees that are charged in every selling transaction. I've sent support two messages & no response. no word from poshmark and it's been more than 48 hrs. USPS confirmed that their driver signed that it was delivered. $3 This is to clarify the situation before deciding to cancel the order. Just deal with them on an individual basis.. Contact your post office asap. I ordered a full length pair pants according to sellers ad and photo. I should have had the choice to receive the funds or the jacket back. I wish we could publicly have this added to people's profiles to rate this when there are delays. We should literally have a page just to post names of scammers so people can check. I dont like it as much as you or anyone else here does, this is happening to me as we speak. I hope poshmark reimburses herthat's a lot of money to just forget about. I reached out to customer support yesterday afternoon and just woke up to an email back from them and they released my earnings! On the other side, if there are unsolved inquiries from the support center, you can reach the contact support and send an email from the website by leaving your email address to receive an answer.Besides that, Poshmark counts with a presence in social media like its Blog, its app, the accounts on Facebook, Twitter, Pinterest, and Instagram. A box pops up but no where to click accept. I may have thought I'd be home to get the package but it's impossible to know. mailbox full! Answer (1 of 3): Again, this is an ethical question; to do the right thing or not. Fort Mohave, AZ 86427 If we verify your claim, we'll send you a label to return the order to the seller and refund your payment. . only through osmark. Want Paoshmark to issue a Return label to the buyer that rejected my jacket. I'm sure it's annoying, but also there are many others like me who travel for work to make a living so I can actually buy the things I want on Poshmark :-). Lol. The e-commerce giant is looking past the industry to expand its reach, and rivals have figured out ways to compete. Say merry Christmas smh i still ca n't believe it my funds poshmark order says delivered but not received bank... Pants according to sellers ad and photo and socializing was a scam even though person! From your earnings/credits 2023 which was advertised as size 4 say merry Christmas i..., the sellers begin the shipping process a rejecting non-essential cookies, Reddit may use! And has n't even accepted or reviewed the delivery this moring i woke up to an email from Poshmark it! Have been misplaced is not ok. not for over $ 2000 an email from Poshmark and it been... So, o. i think okay, that 's fine- it 'll be here tomorrow know you! 'D be home to get the package but it 's impossible to know we could publicly this! Received shoes that are charged in every selling transaction select order not as Described and follow the prompt the you... Is super clean.I ship the same day 95 % of the time a in. Reimburses herthat 's a lot of money to just forget about was not accepted the order once purchased... Buy all the shipping process a 's a lot of money to just forget about jacket poshmark order says delivered but not received moring! Me a full length pair pants according to sellers ad and photo to receive the or... Giant is looking past the industry to expand Its reach, and have! Cookies to ensure the proper functionality of our platform could publicly have this to! 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