if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_27',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_28',165,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0_1');.mobile-leaderboard-1-multi-165{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}If it isnt, you can contact UPS and let them know the package was addressed to you in error. This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. Please read this Agreement carefully, because it is a contract that affects your legal rights. We reserve the right to increase or decrease these fees at any time without advance notice for future transactions. AXS Account Account Basics, Your Events, Personal Information, Security Buying Tickets Buying Basics, Resale, Accessible Seats and more. My sister and I were very excited to see Muse. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_2',175,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_3',175,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0_1');.box-3-multi-175{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}However, depending on the order and your contract with UPS, you may have the opportunity to intercept the package and forward it to a different address. Thank you for contacting AXS. In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. PROPER CONDUCT. Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. A fee will be charged for additional requests. Learn more aboutFedEx Delivery Manager. Unfortunately this decision was not made by AXS, as AXS is solely a ticket Vendor. All information provided through the Service will be managed and processed in accordance with the Privacy Policy. Listings will be deemed to be in effect from the time the Service processes the listing action until the earlier of (i) the time the Service processes the expiration or withdrawal of the listing or (ii) the time the System completes the processing of a retraction action for that listing. Need to change your address after you've placed an order? Mail . If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. I have spent the last six weeks trying to receive just an approximate date. ups. Therefore, the ultimate responsibility of a package being delivered to the wrong address lies with the shipper or sender. You can do it all in one place. It is their responsibility to ensure the accuracy of the address and tracking information. " You will then be asked to provide the address you want the package to be delivered to. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). Listings are not considered retracted until they have been processed and a system confirmation has been issued. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. For more information, visit Data Security Page, FedEx customer service: Welcome to the FAQ Hub, You can get monitor and take more control of your, Customer Support Frequently Asked Questions | FedEx, Shipping | FedEx - Frequently Asked Questions, Enter your tracking number or reference number., Enter edits to your delivery address and click, Enter your contact information, in case we need to reach out to you, then click. If UPS has the wrong address listed on the label, unfortunately this is a problem that must be resolved promptly. I contacted AXS to reissue new tickets and they state I have to drive 3 hours to retrieve via will call. Install the AXS app before your event. If you need to change or correct a delivery address before the package is delivered, log in to your FedEx account, go to our tracking page, and follow these steps: Enter your tracking number or reference number. If a person has already filed a complaint with the post office or carrier that delivered the package, and the investigation has been closed with no success, they may contact the police to report the package as stolen. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. Footer.languageSelector.ja-jp.region When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. ***Premium members get two free confirmed 2-hour delivery window requests per year. You should receive a confirmation after concluding your transaction. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. See details. Shipping information, if any, is provided at checkout. I am sorry for the delay in your ticket delivery for2023 PGA Championship, unfortunately the Promoter will not allow tickets to start delivery until next week. Explain the situation clearly and that the address listed on the package is incorrect or incomplete. If neither of these options are feasible, you could try contacting the delivery service, such as USPS or UPS, and request a new shipping label with the correct address. How do I change my delivery? The promoters of the event reserve the right to change ticket prices, event location, restrict selling/transferring and seating assignments based upon supply and demand for the event. The live chat will connect you to a customer service representative, who can help answer any questions you may have. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. All photography, filming and other recordings of the event are PROHIBITED. Remove an address. You agree not to hold us liable for your failure to comply with any law or our failure to notify you of, or properly apply, any law. Our helpline number is 1-888-929-7849. Any sale or offer for sale of your tickets, whether using the Service or another publicly-available marketplace, when the applicable ticket(s) were sold with a resale restriction, may result in any or all of the following: (i) cancellation of the transfer or sale transaction conducted on our Service; (ii) a charge of our sales fee (described below), calculated with respect to the full sales price of such ticket(s) sold or transferred, assessed against the seller/transferor of such ticket(s) (such sales fee will be charged to the Payment Method on file for the seller/transferor, typically within twenty-four (24) hours after we provide notice of the assessment of such charge to such person via email); (iii) revocation of the seller/transferors rights to use the Service and any or all of our other services; and (iv) revocation of such sold or transferred ticket(s) by the Client. This includes having the ability to make adjustments to order delivery speed and method, making arrangements for re-deliveries, and accommodating customer requests for changes in delivery address. Yes, police can investigate missing parcels. You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-4','ezslot_26',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');Additionally, you can track your claim on the UPS website and view updated status information. How can I check the status of my tickets to see if they have been shipped? Some shippers restrict the ability to change your delivery. We make no representations or warranties about the quality of your watching experience or your display. We do not control the number of tickets and/or other items sold on the Service or the location of seats or parking spaces that are made available for purchase. Skip Send Links Send. The proceeds from Resale Ticket transactions may not be immediately available for disbursement and AXS may delay the disbursement until the associated event has occurred. I live in ******, **., over **** miles away. Thank you for contacting AXS. VIRTUAL (ONLINE) EVENTS. I was told to go to Stubhub even though AXS is the one that conducted a "fraud check" and cancelled the tickets. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. You, as seller, consent to AXS receiving and retaining payment in respect of such fees and charges from the buyer, and you acknowledge that you will not be entitled to such fees and charges. We recommend using one of the following browsers for an optimal website experience. Click-N-Ship. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. ***Premium members get two free confirmed 2-hour delivery window requests per year. You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. Select Accept Tickets in the email you received from SeatGeek.
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