While mask wearing is optional, we strongly encourage any unvaccinated patrons to wear a mask when at our businesses. Fans wait for hours only for all the tickets to be sold out instantly. The person identifyed as Ken was absolutely fantastic, very fast and clear understanding of issues, with little info took the time to source and fix a problem. Use the code LEGITTICKET to get 15% OFF of any ticket purchased on Megaseats! This is the best and only verified marketplace where fans can connect to buy and sell tickets. Ticket prices can vary with the demand and popularity of each show. There is also a ticket resale fee. Within Saarbrcken, a one-way ticket with the bus or Saarbahn (tram) costs 2.60 for adults. mail As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. Hope we can make our event . AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. I did all of this. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Health experts: Reopening businesses in Minnesota will spread COVID-19, but how much? If a show has been rescheduled, and you cannot make the new date, you have 30 days from being notified to request a refund from AXS (via. If you already have an AXS account, the tickets will be transferred to your account automatically. The tickets I have are not real tickets, cant sell them cant use them. AXS today is one of the most urgent online platforms for selling tickets to entertainment and sports events. The service guarantees that everything takes place exclusively within the framework of the law. As a reminder, please check individual concert and event pages for specific details, as some artists may have different requirements than our general venue policies. The body said: "Unfortunately, we have some bad news: the tickets that were transferred to you for MUSE 4/6/23 have been canceled and removed from your account. As of now, it's not clear how long the refunds will take to be fully processed by either Live Nation or AEG. They have almost 400 of my money and seem intent on keeping it and making it impossible for me to get back. Unhelpful and UnlawfulTotally rubbish web portal, live chat is useless. Before writing or calling the support service, users are advised to carefully read the list of surveys that are asked most often. This should be illegal. Many fans find it best to TRANSFER the seats to their guests prior to the event. You + a guest can enjoy free admission to any show at First Avenue, 7th St Entry, Turf Club, or Fine Line taking place on your actual birthdate (valid legal ID required; private events excluded). Despite the difficulties, the service managed to raise the rating after a difficult period. x, Footer.languageSelector.ja-jp.greeting March 17, 2020 - 12:37 PM. Be the first to know. When listing tickets, you decide how long your listing will be available for others to buy. Important! BBB Tip: Buying tickets to the big game or concert? Most often (if you study the statistics of all the leading ticket sales companies in general), ticket sellers, as well as hackers who control various computer programs, try to carry out fraud. You can also write your message as follows: If you prefer to send an email to the support service, then first you will be asked to choose a country, since the service branches are located in different countries. You may place two separate orders if youd like your in-stock items to arrive earlier. No Fees! The service also constantly replenishes the range of tickets that are offered to customers. First Avenue, 7th St Entry, Turf Club, and Fine Line are primarily general admission, standing room only venues. There were 43 people in line before us. Stop the bots! If your item is a pre-order item, please check our website to verify when we anticipate this item will be in stock. Availability will vary by performance, and ticket prices may exceed face value. x, Hello! "Ticket holders will automatically receive a refund for cancelled events. The service offers a very convenient familiarization system: you can see the layout in the hall or at the stadium. Need to find a different location? I had an amazing experience regarding accessibility and Georgios went above and beyond to help and support me. After selecting the country and region, you will need to fill in the necessary fields, which you will write the details of the order in question. Theater productions: Ticket refunds for Guthrie, Ordway and other theatrical productions are generally operating the same as concerts. AXS - Official Tickets and Your Source for Live Entertainment From Monday to Friday from 09:00 until 03:00 on the following day. Concert tickets are still being sold to gigs as early as the beginning of next month, and new concerts are being announced for the summer and fall. Semesterticket - a model of solidarity. International Association of Better Business Bureaus. Returning user? Even if the problem is the fault of the customer himself, the support service will always solve the issue in the best way and without blaming the user. Due to the general nature of the pandemic, we do not have staff in the club and cannot resell mailed-in merchandise. Tickets for a concert in July went on sale less than 2 hours ago, and already are on AXS for resale at OUTRAGEOUSLY inflated prices. Verification can help ensure real people write reviews about real companies. If you cannot get this app, you can go to your AXS Account on a desktop computer and transfer your tickets to a friend with a smartphone and enter with them at the event. Please refer to an events specific ticketing page for more information on seating availability, selection, and pricing. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Hundreds of pounds just lost. This policy may change depending on the performer or at the discretion of management. I call and emailed them multiple times and they said they were refunding me the money in 3 to 5 business days. This is the only way to insure that a Semsterticket can be provided to . With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Try Now Rate us and Write a Review There is also a special chat window on the site where you can communicate directly with assistants. Weekly and monthly tickets are available at Saarbahn ticket shops/customer service centres. If you need to exchange a damaged item for the same item, please send us an email ([email protected]) including your order number and a photo of the damaged item. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Such speculations are severely suppressed by the service. If you do not currently have an AXS account you will be instructed to create one during your purchase. On the Review page, click the List Tickets button to finish. On April 1, 2023, I received an email from Stubhub that the tickets had been transferred to AXS and that I had to download the AXS app to obtain the ** code/tickets. During this period, the platform has achieved a lot. This includes platinum tickets and other seats with inflated prices bought through Ticketmaster; all refunds are given at the price you paid. As of now, the online service cooperates with more than 350 partners around the world. Cookie Notice There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Please note that due to artist requests, some concerts and events may still require proof of vaccination, or negative test results, or will have mask policies in place. It is problematic to make a refund to another card. Richard was fast and efficient in helping find my order number for a concert I could not attend and was waiting for a refund. Open the App and sign in to see your tickets. The company has its methods by which you can check not only the seller but also the tickets they sell. Contact us in the office Monday through Friday 10:00 a.m.6:00 p.m. at 612-338-8388 so we can verify that we have your item and arrange a time for pickup. If a show is postponed and a new date has yet to be announced, please hang on to your ticket and we will send you additional information as soon as it is available. It's all a fan needs, all in one app. The Detroit show was cancelled on March 19, and no refund yet. As mentioned earlier, the number of fees varies greatly, on average it can be from 20 percent of the ticket price. Please provide your verification details which will be used for claim procedure. The tickets were canceled due to fraudulent activity on the part of the original purchaser (the person who transferred the tickets to you). We use dedicated people and clever technology to safeguard our platform. But was sold the worst possible tickets right at the back of the stadium?? If available, youll see the option to get tickets with AXS Official Resale on the event page. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Anything discussed is confidential, and the services are usually free. The buyer can cancel the transaction only under extraordinary circumstances. Persons under the age of 21 may not attend 21+ events at the Turf Club. Any items left in coat check or lost and found over 14 days will be donated. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. With the one AXS app you can view and use tickets for The O2 arena, OVO Arena Wembley, BST Hyde Park, and more, all in one place. Ticket holders should expect an e-mail from the site with new information. Business Profile AXS Event Ticket Sales Headquarters Multi Location Business Find locations Contact Information 425 W 11th St #100 Los Angeles, CA 90015-3467 Get Directions Visit Website (213). I was told the link I clicked to buy the tickets was to buy tickets from the event promoter/artist directly, rather than through AXS. Jumping through all of their ridiculous and unhelpful hoops ended up a waste of time and feeling absolutely robbed. Please take the tickets directly to the box office for a refund. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Bought tickets for a group? One of them is the OS blocks large volumes of ticket purchases by computer programs that are often used by ticket sellers. has anyone ever gotten a successful refund on an axs ticket? Nope. AXS - Official Tickets and Your Source for Live Entertainment Alternatively, if your show is at a Live Nation venue (list below) you will have 30 days to opt in to receiving a 150% credit to use towards buying future tickets." - LiveNation [deleted] 3 yr. ago bterps 3 yr. ago
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