transfer charges apply; there is no additional cost for the lift. accommodations, including a private safety briefing. this mobility scooter makes it all possible. If you are traveling with a working service dog that meets the requirements In addition to the main dining rooms, each ship offers a variety of accessible dining options within Lido Carnival-created TV content has closed captions. Our dining team will also be happy to review the menu with you in detail. A mobility scooter gives you the freedom and flexibility to get around virtually the entire ship, is often easy to operate, and starts lots of conversations. Talk to your travel agent about how to rent one. Parents/guardians may choose to have their child move down one age group as an accommodation. per their Dogs Control Ordinance 2014. Mobility Scooter [email protected]. Additionally, if the ship is calling on a water shuttle port, the captain will make a determination as to whether guests may disembark with their device, given prevailing maritime conditions and water shuttle limitations. stateroom. Most of the time, the cruise line crew members are there to assist you. All items are freshly prepared and may take a little longer than regular menu items. 24-hour room service is also available for all of our guests. If you have any issues accessing carnival.com using assistive technologies, If you need assistance with the safety briefing or require an orientation of the ships layout, please contact Guest Services once on board. animals. are offered for certain in-stateroom TV programs and movies. WebIf you require a wheelchair or scooter during the cruise, you can bring your own or rent one from a company that provides rentals for cruises. If you are traveling with a scooter on one of these ships, please review your ships PDF accessible deck plan and confirm the stateroom you have selected accommodates your needs. We even offer free, no-obligation home demonstrations. The Guest WebYour mobility scooter will be denied boarding if you are not occupying one of the approved cabins, or does not fit through the cabin door. The new program is the first of its kind among major cruise lines. Due to concerns for food safety and contamination prevention, any food items brought on board must be pre-packaged and unopened. Heavy duty mobility scooter rental is our most popular scooter rental amongst the Carnival Cruise Line visitors. We highly recommend renting the heavy duty mobility scooter if you are planning to be out and about all day. Similar to Pride mobility Victory 10 or Drive medical phoenix model. Triaxe Sport Long Distance Folding Electric Mobility Scooters - 12 MPH. Please notify us in advance so we can coordinate the necessary accommodation. Services and Youth Staff are ready to assist adults, youth and children Pool lifts are only available on Carnival Horizon, Carnival Panorama, Carnival Radiance, Carnival Sunrise, Hi! You can also access information directly on your phone via the Carnival HubApp. advised to purchase travel health insurance with defined out-of-country For wheelchair rentals, scooter rentals or other special needs equipment rentals, contact Special Needs Group at (800) 513-4515. Gluten-free beer, Estrella Daura, is available for your enjoyment on our U.S.-based ships. complications. You can also email us at service dog without all the proper documentation, will not be able to WebCruise Rental Equipment Scootaround provides a wide range of cruise mobility rentals and accessibility solutions, including scooters, wheelchairs, powerchairs, and oxygen Department at [email protected], 70025 if calling from Australia. are not trained to perform dialysis. Guests must be prepared to collapse their device so it can be safely stored in a way that allows for safe exit from their stateroom. Please send your request to [email protected] or you may call our Guest Access team at 1-800-438-6744, ext. Youth staff has different resources on-hand to help soothe, calm and Plus, our frozen desserts and yogurt are gluten-free. Holds persons up to 200 lbs (90 kg) ( If you are above this weight or the height, you'd be more comfortable with our Heavy Duty Mobility Scooter ) ; Top speed of 4.25 mph and has a 6-8 mile cruising range 70025 if calling from Australia. Youll do fine. 70025 if calling from Australia. Service dogs are welcome on board. My husband will be using a collapsable mobility scooter as he has difficulty breathing. Guests must drive at a safe speed to ensure their own safety and the safety Dont be intimidated at the thought of maneuvering a scooter. Please have your medical supply company contact us, otherwise port clearance may not be granted. 1-800-438-6744 ext. Note that the gangways onto the ship are steep and you may have to walk or push it at some point. The guest assumes additional risks when a ship is unable to make a Keep in mind that the more heavy duty scooters will have a larger turning radius and wider dimensions which may impact navigation on the ship. A relief area in a non-guest traffic area of the ship using Second Nature Dog Litter will be set up on board by our team. 70025 if calling from Australia. subject to availability, a 60-day notice is strongly encouraged whenever Additionally, these staterooms have an accessible bathroom that contains grab bars and shower seats. Please Dont be intimidated at the thought After booking your cruise, you can reserve your hydraulic lift Raised door thresholds are present throughout the ship, Work with a travel agent who is a SNG Certified Accessible Travel Advocate to make arrangements as soon as you book your cruise. Shared mobility devices provide users an option to rent At Carnival, we're dedicated to offering a fun and memorable cruise experience to all our guests. WebThe P3 Cruiser mobility scooter is a 3 wheel high-power mobility scooter, brushless electric motor. dogs, which are not recognized by the US Department of Justice, are also not Tours operating in foreign ports may not provide auxiliary aids and services, depending on local law and availability. This is easier done with help. traversing longer distances, and who may benefit from certain accessible The scooter will take you just about anywhere you want to go on the ship. Dont exceed the weight capacity with everyones carry-on bags (like I did). accessibility guidelines, Do Not Sell Or Share My Personal Information, Many of our ports of call have established strict entry requirements for We are flying from the US in November to cruise on the Fantasia out of Genoa, Italy. blood pressure, bleeding, infection, clotting of the vascular access, and The rental companies are OK with the scooter leaving the ship, as long the equipment comes back in the same shape it left. Please review all the information that is sent to you to ensure the stateroom you selected meets your needs. We want our guests with mobility limitations to be able to enjoy their time ashore, and where possible, we will do our best to secure accessible tours, but options may be limited or non-existent altogether. If youre flying, you can bring your scooter on most airlines at no additional baggage charge. Any restricted breed service dog, or any If you are taking a cruise and want to rent a scooter, contact your cruise line and find out the dimensions of your stateroom before you select a mobility scooter. Best of all, a scooter is a lot of fun to ride around a cruise ship. navigation, etc. Carnival does not provide one-on-one attention, but the parent or assigned helper may stay and participate in the activities with the child. We highly recommend that guests have been stable on their home dialysis Each bag contains items to help calm, relax and manage sensory overload, and include comfortable noise- canceling headphones, fidget tools, a visual feeling thermometer, and a KultureCity VIP lanyard, to help the staff easily identify a guest. or have an ADA complaint, please call our Guest Access team at *Taxes, fees and port expenses are additional. If there are specific requirements for Should a guest be unable to make alternate arrangements to rent a smaller scooter or travel without it, he/she will be denied boarding and no compensation will be provided. The ramps off the ship can be pretty steep, so dont count on being able to ride up or down them. We are trying to find some place in Genoa that rents mobility scooters for designated ADA Responsibility Officer is Clarisa Stollenwerck, Vice President, Guest Operations. Carnival works with parents or guardians to include children within the designated age ranges in the available youth programs. The ships staff decides, based on the conditions at each tender port, whether scooters can go ashore. A cruise mobility scooter rental typically costs anywhere from $175 to $250 for a 7-day rental. The cost to rent a scooter varies from port to port and model to model. Scootaround also provides multi-day discounts, so the longer you rent, the more you save! *All costs based on a 7-day rental Fully Accessible Cabins contain accessible elements including turning space, accessible routes throughout the stateroom and an accessible bathroom. cruise terminal. Batteries must be charged in the guest's stateroom and for this reason, we recommend guests travel with a scooter that has removable batteries. our guests with disabilities have a relaxing and enjoyable cruise. Having to leave it in the car because you cant find the key, or not being able to use it once the initial charge fades are both guaranteed to throw cold water on your cruise trip, no matter how warm the water is at the private island. the event of a power outage on board, dialysis equipment requiring In this article requires service dogs to travel with the necessary documentation The outlet is equipped with a 3-prong 110 volt (North America Grounded) and a 220 volt (Europe/German-Style). FAC contain accessible elements including turning space, accessible routes throughout the stateroom and an accessible bathroom. will be provided which can be submitted to the guests travel or health Although there are a number of options at our various restaurants, special dietary and food requests can be accommodated in our main dining rooms only. in-stateroom televisions. In the event an accessible tour is deemed unsafe to operate in full or for an individual guest, a full refund for the tour will be extended. 1-800-438-6744 ext. Guests requiring peritoneal or hemodialysis, travel on our ships at their require this service, please let us know no later than 14 days prior to venues including stadiums, arenas, amusement parks, and now Carnival Scooter Rentals for Cruise, Hotel and Air Travel We ask that you request large-print items prior to sailing, so we can have them ready for you upon arrival. Our ships feature accessible elevators at each elevator bank, equipped with both tactile controls If you require additional information or need assistance to ensure you have the best accommodations for your needs, please call our Guest Access team at 1-800-438-6744 ext. When registering the child, the staff will work with the parents to determine what special assistance will help aid the Youth Staff in how to best serve the child while participating in the activities. to our ships and services to further enhance the guest experience. [email protected]. Get in touch with us for more information on our range of products and Large print format is available for our daily newsletter (the Carnival Fun Times), dining room menus, and shore excursion information. ship, please contact one of our representatives once you arrive at the As with all Carnival reservations, staterooms within each category are assigned on a first-come, first-served basis. wheelchairs/scooters at the time of booking, or as soon as the need is may affect the transfer from one moving vessel to another. to individuals using wheelchairs, scooters and other mobility devices. The lounge chairs that were stacked up by the hundreds now occupy most of your previously open roads. If a guest with a sensory or cognitive need is cruising, the family should meet with Guest Services once they are on board to discuss any special accommodations, including a private safety briefing. In case of a serious medical emergency, where more comprehensive Guests who require the regular use of a wheelchair/scooter or other mobility device are encouraged to bring their own or rent from our preferred vendor, Scootaround, if they are sailing from a U.S. port. Mobility Scooter We ask that you please inform the Matre d' directly as well as your dining team of any food allergies and special preparation you may require to accommodate your allergy. 5. Sign language If, after considering this information, a guest plans to sail with us while
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