Today, were proud to announce the launch of the Discord Moderator Academy Exam! Given the fact that the time stated has passed by a wide margin, I'm a bit confused. Support Blog Careers. Dont forget to thank everyone who participated for their active contributions! A text filter is integral to a well moderated server. Moderators. Leverage your professional network, and get hired. In order to measure the efficacy of your verification system, you may need to use a custom solution to measure the proportion of people that pass or fail verification. Adding or promoting an invite link on a relevant traffic source will increase server growth, Improving the overall quality of referrers will attract people that are more likely to stay on your server and engage with your community, Enabling or adjusting the Welcome Screen will guide users to the right introduction channels and encourage engagement, Streamlining the channel and role structure will make the server less overwhelming to new users and encourage participatio, Implementing a news feed announcement channels with role notifications will encourage people to check the announcement channel regularly, Implementing community engagement campaigns will improve activity. Do this for 3 Months Minimum. Spam, by definition, is irrelevant or unsolicited messages. Sometimes, bots and webhooks work their best when working together. The text that is placed above the description, usually highlighted. Publicly sharing this with trainees can help keep you on topic and allow them to come prepared with questions. This can allow a server to remove links with an appropriate reprimand without treating a transgression with the same severity as they would a user sending a racial slur.Whitelisting/Blacklisting and templates for links are also a good idea to have. Removing invite links from less relevant traffic sources will decrease server growth. Role of administrators and moderators on Discord, Discord's commitment to a safe and trusted experience, Talking about online safety with your teen, Answering parents' and educators' top questions, Working with CARU to protect users on Discord, 111: Your Responsibilities as a Moderator, 207: Server Information and Announcement Channels, 231: Fundamentals of Family-Friendly Servers, 311: Understanding and Avoiding Moderator Burnout, 341: Understanding Your Community Through Insights, 345: Best Practices for Moderating Content Creation, 404: Considering Mental Health in Your Community, 405: Practicalities of Moderating Adult Channels, 407: Managing Exponential Membership Growth, 442: Using Insights to Improve Community Growth and Engagement, 444: Managing Interpersonal Relationships, 459: Bringing Other Communities to Discord, 541: The Application of Metaphors in Moderation, document outlining the basic responsibilities. Courses are not meant as a definitive way of consuming the Discord Moderator Academy, but rather as a way of providing further guidance for prospective moderators and . The Discord Certified Moderator program is to certify some of Discord's best moderators. The link to the address of the webpage. The Unverified role should have no permissions. However, you can reset the bot token if needed. Both of these servers are a growing community of passionate moderators on the platform to discuss all things moderation. In order to measure the efficacy of your verification system, you may need to use a custom solution to measure the proportion of people that pass or fail verification. If your training takes place in a voice chat or call, test your microphone and if you have a wireless headset, make sure it is charged up beforehand! DMA is a collection of resources written by moderators of some of Discords most prominent communities. An important aspect of onboarding moderators therefore is to make them aware of how to react in such situations. Download. How do you want to introduce new members? Users will be subject to the server verification level until they verify. *Defaults to banning ALL links**YAGPDB offers link verification via google, anything flagged as unsafe can be removed***Setting a catch-all filter with carl will prevent link-specific spam detection. Support Blog Careers. Separate instructional & verification channels, Requires the most effort from both moderators and users, Simple to perform, cannot mistype anything, More complex, users must read and type more carefully, Users subject to server verification level (if using the Verified role method), Users not subject to server verification level, Extremely effective at deterring trolls from reaching the rest of the server, Users do not need to read instructions/rules as closely to understand what to do, Encourages users to read the verification message carefully, Encourages users to read the verification message carefully, but. Channels that are made opt in, require privileged access, or moved to the bottom of the channel list will have less engagement than other channels, The channel with greet messages will have an increased number of readers and, if send messages is enabled, a greater number of messages and chatters. How are you moderators handling the learning process? Documenting helps with ensuring everyone is aware of their part and planning how to proceed further. Here experienced moderators or the head of staff introduce each new member of the team personally and guide them through the most important aspects. An essential part of onboarding new moderators is to have an easily accessible document outlining the basic responsibilities and details on moderator tasks and different moderation teams. Verification gates make it harder for people to join in the conversation of your server, but in exchange help protect your community from trolls, spam bots, those unable to read your servers language, or other low intent users. 314: Training and Onboarding New Moderators. If you are logging member joins and leaves, you can infer that Discord has taken action against shady accounts if the time difference between the join and the leave times is extremely small (such as between 0-5 seconds). Weekend availability. Effective management promotes a feeling of professionalism and simplifies the process of training new moderators by a lot. This can make administration and moderation of your server much easier. Hybrid remote in Atlanta, GA 30309. Bigger servers tend to rely on a ticket or Modmail system, so properly introducing them with sample conversations or problematic matters is essential for both the recruit and the future user. 7.5. hours. ), and its important to understand what you and your members want your community to be. In order to use the command in channel method, you will need to instruct your users to remove the Unverified role or to add the Verified role to themselves. Announcing the Discord Moderator Academy Exam It is crucial to support and reassure them so they are able to grow confident in their actions. Two years of experience using Discord as a server moderator. How many members visited and communicated? What is this community for? Each server has to decide for themselves what the most effective training method looks like. Banned word filters often wont account for context, with an explicit blacklist. Not everyone is able or comfortable joining a voice chat and unmuting themselves, which is something to be considered beforehand. Moderators are at the forefront of creating spaces where people feel safe and can find belonging. Time that the embed was posted. Next, you need to enter your user ID. These systems typically look for users that were created recently or have no profile picture, among other triggers depending on how elaborate the system is.Raid prevention stops a raid from happening, either by Raid detection or Raid-user detection. Overview. If you are logging member joins and leaves, you can infer that Discord has taken action against shady accounts if the time difference between the join and the leave times is extremely small (such as between 0-5 seconds). For example, if you add the slur nig to your filter and someone mentions the country Nigeria they could get in trouble for using an otherwise acceptable word.Filter immunity may also be important to your server, as there may be individuals who need to discuss the use of banned words, namely members of a moderation team. Download Nitro Discover Safety. Try to keep it simple and easily accessible for everyone involved. *Unconfigurable filters, these will catch all instances of the trigger, regardless of whether theyre spammed or a single instance**Gaius also offers an additional NSFW filter as well as standard image spam filtering***YAGPDB offers link verification via google, anything flagged as unsafe can be removed****Giselle combines Fast Messages and Repeated Text into one filter. Discord Moderator Academy Phishing scam : r/phishing - Reddit This differs from Raid Prevention as it doesnt specifically target or remove new users on the server.Raid anti-spam is an anti spam system robust enough to prevent raiding users messages from disrupting channels via the typical spam found in a raid. How To Get Certified Discord Moderator Badge - Gamer Tweak 100: An Intro to the DMA 103: . Staff members supporting each other and being able to communicate in such moments is crucial for an effectively working team. These servers should be added to an invite whitelist to prevent their deletion.Anti-RaidRaids, as defined earlier in this article, are mass-joins of users (often selfbots) with the intent of damaging your server. If you have passed, we will be contacting you in the near future with a link to the Discord Moderation Discord and further instructions. Allows you to add multiple subtitles with additional content underneath them below the main Title & Description blocks. This can make administration and moderation of your server much easier. Verification gates make it harder for people to join in the conversation of your server, but in exchange help protect your community from trolls, spam bots, those unable to read your servers language, or other low intent users. A text filter is integral to a well moderated server. The ramifications of a verification gate are difficult to quantify and not easily summarized. This can encompass subjects like politics, mental health, or maybe even their own personal struggles. In such situations you need to be able to react spontaneously and be flexible, such as pitching in for someone who is unable to attend due to a last minute shift in schedule. How do I know if I've passed the discord moderator test? Do - Reddit You can also find it here. You can also use this embed visualizer tool which provides visualization for bot and webhook embeds. *Gaius can apply same blacklist/whitelist to names as messages or only filter based on items in the blacklist tagged %name**YAGPDB can use configured word-list filters OR a regex filter. There is also no guarantee that people who send a message after clicking to read the verification instructions successfully verified. Why do I want to stick around? Before you start building your team . Take the Discord Moderator Exam! Being moderate requires effort and a willingness to discover new ways . Members remain on your server after joining, decreasing server leaves over time from new members, Members are more likely to want to engage with your server prior to joining, and will be more likely to talk or visit multiple channels. Separate instructional & verification channels, Requires the most effort from both moderators and users, Simple to perform, cannot mistype anything, More complex, users must read and type more carefully, Users subject to server verification level (if using the Verified role method), Users not subject to server verification level, Extremely effective at deterring trolls from reaching the rest of the server, Users do not need to read instructions/rules as closely to understand what to do, Encourages users to read the verification message carefully, Encourages users to read the verification message carefully, but. Recruits can display and appropriately train their soft skills and be informed about moderation standards in a controlled environment without fear or causing too much irreparable damage.
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