how to cancel puregym membership

Offer cannot be transferred to another person. Log in to the Member's Area. The best way to get in touch with us is via social, @puregym on Twitter and Facebook Messenger where we will aim to respond as quickly as possible. PureGym reserve the right to terminate this discount without notice. PureGym on Twitter: "@itstaaanya To cancel your membership you have to If you are looking to keep better track of your subscriptions and bills, download Nova today to begin your financial wellness journey. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! When you join us, you'll be charged for your first month and a joining fee (subject to change). You just have to log into their website, visit the members area, and select Freezing or Cancelling. An example of data being processed may be a unique identifier stored in a cookie. Free passes have no resale value, and cannot be exchanged for cash or any other product or service. The start date can only be delayed up to 7 days. Head to your Member's Area 2. People go for cancellation when they are not using the membership anymore. You cannot transfer this daily membership to anyone else nor transfer to another date. Available at open clubs only and exclusions may apply. They will ask you the detail about your PureGym account and also related to your payments. This must be done at least three working days before your next payment. For a small supplement to your Core membership youll be able to gain access to other gyms at the same basic price as your home gym. Monthly contracts can be concluded in all clubs. You cannot freeze your membership on fixed term membership. The offer will not be able to be claimed by Members on: 0 joining fee terms & conditions (Vitality members only), No Joining Fee and National Access Corporate Offer, 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. Get your Core for CHF 10 or Premium for CHF 20 in your first month. PureGym Membership Cost & Easy Monthly Payments Explained Any recorded reps or times must be verified and signed off by a PureGym team member. Wondering how to cancel your direct debit? Existing Plus members cannot downgrade to then get a month for free, Offer must be claimed using the promotional code, SAVEHALF or TIKTOK50. Please note that in case of a contract change, the concluded contract period starts all over again. We will then process your cancellation. Your PIN number / Access Device (defined below) can only be used by you: Your PIN number / Access Device is issued solely for your use, as your membership is personal to you and only covers your use of a gym. From time to time we may need to increase the price of membership. Leider ist bei Ihrer Newsletter-Anmeldung ein Fehler aufgetreten! However, if you no PureGym is a people gym chain in the UK, offers affordable membership plans and access to state-of-the-art equipment and facilities. However, it is still possible to get started right away. Tell them that you want to cancel the membership, and they will inform you after the permanent cancellation. We know everyone is going through a strenuous routine in this busy world, but our physical and mental health should also be necessary besides all the work. An adviser at your nearest Citizens Advice will also be able to help you argue your case or argue for you. Whether its freezing your account due to lockdown or cancelling your fixed term membership because of the transition to home workouts, Ive got you covered on how to cancel PureGym Membership. Go to the browser and log in to your PureGym Account. If you are a fixed member and want to cancel the membership, follow the steps listed below. You can start using the additional subscription once you have completed the purchase and received confirmation. By cancelling your membership, Nova will be able to notify you when payment is made or not. It is a chain of homely health clubs, and the number of health clubs has reached 294 in 2020. Then pleaseget in touch withthe Member Administration Department via the CONTACT FORM. You can add the addtional subscription to your existing membership on MYPUREGYM under "My contract" at any time. If the gym you are moving to is a different price to your current membership it will mean your next payment will be different to account for the change being made mid-payment month, well send you an email to confirm the change and the payment amounts after youve completed it online. You shall be entitled to cancel your daily membership the earlier of: (1) 14 days after the date of purchase; or (2) the day before the date on which you selected your daily membership to activate. You can freeze your PureGym membership for a reduced price online by visiting the Freezing or Cancelling section in the Members area of the PureGym website. Becoming a member Change membership Book addition Pausing membership Renewal of my membership Premium contracts 24/7 opening hours Payment and membership card Fitness On-Demand Live Group Fitness Change of personal data Health insurance reimbursement Terminating my membership mypuregym.swiss Problems with access Offers Under 18 Membership Marketing This also applies in the case of payment deferrals. You also have the opportunity to freeze your membership if you have bought a monthly direct debit membership. After all, many subscription companies try to manipulate you into staying with them as best they can. Puregym still do not have a section on their app or website that allows you to cancel membership. Just log in toyourMembers Area,select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. Keep scroll down and find the Membership cancellation option. Freeze only applies to monthly memberships and will start from your payment date. You can pause your contract via MYPUREGYM. Please note that you cannot train with us with an open debt claim. Our security team is on duty 24 hours a day, 365 days a year. The Friend ID will only work after you have checked in to the club as a primary member. We will be happy to reactivate your contract. Important: If you upgrade to Premium/Unlimited, your subscription will also be extended to Premium/Unlimited. How to cancel your gym membership As a rule, there are two things to bear in mind when it comes to cancelling your gym membership: the type of membership you have and the agreed notice you. The easiest way to cancel your PureGym membership is through the online cancellation process. You can obtain information ONLINEor ask a member of staff at the club. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Opening hours vary from club to club. Please keep this ticket number on file until you have received the cancellation confirmation from us. Before going to know, How to cancel PureGym membership? The deadlines for payments and cancellations shall remain the same. Unfreezing before the original end datemay mean there is a small amount added on to your next payment to cover your days in the gym for the rest of that month. If youre changing your bank details well need five days notice before your next payment is due. The unique code is assigned to each PT. As per our Terms and Conditions, when cancelling a fixed term membership, you are entitled to a refund of 50% of the remaining days of your membership. They now want me to pay 40 rather than 20 (I couldn't even afford the 20 in the first place). For Off Peak memberships, access is granted daily until 2 pm. Free passes have no resale value and cannot be exchanged for cash or any other product or service. . In the latter case, you can book only Live Group Fitness that take place in your club. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! Your clients will be entitled to all the rights and privileges of a standard guest pass user. You will receive the login details in your welcome email. First cancel the additional subscription that you no longer want, giving notice to the end of its term. This agreement will become binding on you and us when we contact you to confirm your membership application has been accepted, at which point a contract will come into existence between you and us. How do I cancel my PureGym monthly membership. Any passes set for redemption after this date may be cancelled without warning. How to Cancel Your PureGym Subscription [Money-Saving Hack] For members with a monthly membership, the amount for the additional subscription will be debited from the credit card on file with mypuregym.swiss one day after your purchase. If you've signed up to a fixed term membership, you'll need to contact a member of PureGym's Member Services Team to help you cancel. Then you can purchase the additional subscription you want. If your payment has already been taken or requested, your membership will remain active for the month and will cancel on the next payment due date - no further payments will be taken. Head to your Member's Area2. If you want to keep track of your payments, Nova can easily do this for you. Have you been a member before? All the health clubs are monitored by real-time TV linked by the security team and ambulance services. Offer can be used with Direct Debit monthly membership product only. If you think you have the right to cancel but the gym won't let you, contact the Citizens Advice consumer helpline on 0808 223 1133. Then please generate your password on the left side with your stated email address. Before knowing how to cancel PureGym membership, look at the subscription plan so that if you are not satisfied with one plan, you can switch to another one. You can check it or change it directly at MYPUREGYM. When you join PureGym on a monthly membership, you'll pay for your first month and a joining fee, when you register. If so, youll only be charged for 50% of the bill. Any further freeze, for up to 3 months within a 12 month period is at a cost of 6.99. You will receive your access data immediately and can log in with it on the mypuregym.swiss interface. As long as you cancel within 14 days of applying without commencing your membership early, you can cancel with a full refund and no fee. As a Premium/Unlimited Member you can cancel your membership up to the last day of your current term. Read all the instructions given and confirm your cancellation. Offer is not valid at PureGym South Kensington and PureGym Clapham. Following are the methods that you can use to cancel the PureGym membership. Your responsibility for anothers conduct: If we have reasonable grounds for believing that you knowingly provided your PIN number / Access Device to another individual or individuals, or allowed unauthorised entry following your entry to the gym (Known as tailgating) in addition to our rights referred to in paragraph 4 above, we may hold you responsible for the conduct of the individual(s) while on our gym premises, and liable for any loss we suffer as a consequence of that conduct. 6. Just log in to your Member's Area using your email address and PIN to update and change whatever you like. It will take up to 14 days for your national access to be put in place. Moreover, speaking with someone is also useful if you want to freeze your account or move your membership to another individual gym. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Profile. 2. Your rights under this agreement will not be prejudiced. How To Cancel PureGym Membership in UK? - UK Business Ideas You will find the termination clause on your membership card. We use cookies to give you the best possible experience on our website. Some of our gyms offer the option of anOff Peak membership. Offer must be claimed using the promotional code. If you're already a member, you can add our 'Bring A Friend' feature as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. We may not have received your payment in our account before the invoice was sent. Parking facilities vary from club to club. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. You will find the relevant information in your contract, which you received by email after signing the contract. The PureGyms in Wohlen, Wetzikon, Horgen and Jona are open 24/7. Anyone who joined on an offer that was 30% or more less than the standard join price at their gym e.g. , select the 'Packages and Upgrades' tile and follow the instructions. PureGym withholds the right to change or remove the offer at any time. But you cant buy a further additional subscription. A change of gym can be requested via MYPUREGYM. Get Up To 50% Off A PureGym Membership | Vitality 50% off & 0 Joining fee Terms & Conditions, First Month Free & 0 Joining Fee (closed CRM) Terms & Conditions, Once your month of free Plus membership is complete you will automatically roll onto an Plus membership. Offer is only valid to those members who have received an email from PureGym. As a consumer, you have legal rights in relation to any services that are not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. To change back, head to your profile section and change your membership back. 2009-2023 Pure Gym Limited (1.2.32402-SPT-272-Rc69905 0EGG) Registered in England No: 6690189 Reg. PureGym your a common gym chain in the UK, offers affordable membership plans and gain to state-of-the-art equipment or featured. Is Pottery Barn Performance Fabric Worth It? You can find more information HERE. Yes, PureGym wants to keep you totally in control, any time of day. PureGym on Twitter: "@byekitty To cancel monthly membership, you should Your membership payment options are as follows: The subscription is renewed on the previous terms and conditions. If you missed your notice period, this invoice is your renewal invoice. We are a company registered in England and Wales. If you are looking to only take a break from the gym, you can do so by freezing your membership for a month for free. Step 5: Finally confirm cancellation Different Ways to Cancel Your Membership Online If you have a fixed term membership, you will need to get in touch with our Member Services team who can cancel it for you. When cancelling your PureGym membership, there are two things you need to remember: the type and amount of notice you must give. Your membership will be activated on the date you specified, running till midnight of the specified date. Further, that you will advise us immediately should your circumstances change. If you are unable to log in, it may be due to the following problems: You were unable to solve the problem despite the checks? If your client is already an existing PureGym member, they'll need to cancel their existing membership and wait for their payment period to end. The best way to get in touch with us is via social, @puregym on Twitter and Facebook Messenger where we will aim to respond as quickly as possible. Core and Plus members can cancel their membership following the online cancellation process. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. You can get a refund on most PureGym memberships by cancelling your Fixed Term membership. The Joining Fee (if one is payable) and first month's membership fees are collected from you by us either by Debit / Credit card at time of purchase, or by Direct Debit approximately 5 working days from your membership application date. Offer cannot be exchanged for cash or any other product or service. Offer must be claimed using the unique promotional code received by via email. The easiest way to cancel your PureGym membership is through the online cancellation process. You can cancel your monthly membership at any stage you want. If the online cancellation option is unavailable to you, please cancel directly through your bank. A parent or legal guardian must also be present and sign the membership contract when you register with the club. Time stops with and without cause shall be granted only upon the submission of an application form and payment of a service fee of CHF 25.00 (no fee shall be charged to Premium/Unlimited Members). Please keep this ticket number on file until you have received the cancellation confirmation from us. As such, if youre on a monthly payment schedule and your next payment is due within a few days, youll need to wait until the payment rolls over to cancel. Guest passes should be booked to start before the advertised expiry date. While there are no fees to cancelling, if you have a fixed membership, youll only get 50% back on any unused membership. PureGym withholds the right to amend or remove this offer at any time. Not only the group glasses PureGym provides, but also it provides personal training classes during the journey of your fitness. Yes, they are required to bring their ID's with them and show them every time they visit the club. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Take note, if you are worried about lockdown or gym closure, you will NOT be charged for this period. If youre within that period, youll have to wait until the next month to cancel. Outside of term time multi-gym access will be made available during the following dates, with eligible students able to access all open PureGyms during these times. How Many Times Can I Change My Home Gym Puregym? Children between the ages of 14 and 16 who are working out at PureGym must always be accompanied and supervised by a parent or legal guardian. Nothing in these terms will affect these legal rights. Your invoice will state the period for which the membership fee applies and the latest date by which you must pay it. If you still want to cancel, select "Freeze or Cancel" in the members area after logging in and follow the cancellation instructions. I hope this guide helps you through your journey of cancelling your PureGym Membership! In a monthly subscription, if your cancellation period time is 14 days, if you cancel the subscription within 14 days, you will refund 100% amount, but if you cancel the subscription after 14 days, you will refund 50%. If you really want to cancel the membership, then tell them. You don't have access yet? You agree to comply with the Rules of Membership which are displayed prominently in the Club and relate to opening hours, use of facilities and your conduct. If this is not the case, please feel free to CONTACT us. If we do so we will: (a) inform you, via email, that we believe your PIN number / Access Device has been used by another individual or individuals and ask you to provide us with reasonable assistance to investigate the matter; and (b) following our investigation we will contact you, via email, to inform you of our findings and our proposed course of action, which may include one or more of the steps set out in paragraph 4 below. You are responsible for keeping your PIN number / Access Device secure and confidential at all times. Go into your profile and select whether you want to cancel or freeze your membership. To cancel online, go to https://www.puregym.com/contact/ To cancel over the phone, call: 03444 770 005 Meet Emma, your Best Financial Friend. If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. How to Cancel Puregym Contract - Charleston Farmers Market They cancelled 1 of each DD but the gym tried to take money from the cancelled one. This may mean there is a small amount added on to your next payment to cover the days in the gym for the rest of that month. Can I Get a Refund When I Cancel My PureGym Gym Membership? You will need to log in to the members area and select Your Profile. The price guarantee will then be applied to the go-to rate for 12 months, Free to re-join if you leave and return with the 12 months after the club reopens, Free upgrade to the PLUS premium membership for 6 months, You will receive full access to all paid for workouts and classes on the PureGym App automatically. You can check it at MYPUREGYM. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. If youre planning on returning to PureGym in the future, you can pause your membership instead of cancelling it. You can find more information regarding the unsupervised hours of your gym HERE. You cannot work out at PureGym until you have paid the full membership fee. Please select a reason for a time stop with cause and upload the certificate. The following gyms are not included in this offer: Ballymena, Bicester, Byfleet, Caerphilly Gallagher Retail Park, Cannock Orbital Retail Park, Cardiff Western Avenue, Chertsey, Cheshunt, Chippenham, Coleraine, Crewe Grand Junction, Derby Meteor Centre, Doncaster, Dover, Dumfries, Eastbourne, Elgin, Falkirk, Glasgow Giffnock Haywards Heath, Heanor Retail Park, Kettering, Kirkby, Knaresborough, Linlithgow, Liverpool Edge Lane, London Clapham, London Crouch End, London Feltham, London Finsbury Park, London Fulham, London Holloway Road, London Hoxton, London Sidcup, London Stratford Centre, London Streatham, London Wimbledon, London Woolwich, Maidenhead, Methyr Tydfil, Newbury, Ormskirk, Plymouth Derriford, Rushden, Sevenoaks, Southport, Tonbridge, Yate, and any other gym not open. Speaking to someone directly can be a good idea to avoid confusion and simplify the cancellation process. If you have purchased a Fixed Term membership you will be entitled to 50% of the pro ratad amount as refund for any unused membership. Generate the Qualicert form for health insurance refund, Request a workout credit voucher (time stop), View all exclusive discounts for our members. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0FRS), Registered in England No: 6690189 Reg. More details will be communicated to you by the gym via email. These can easily be additionally booked when the contract is concluded. Hurry, ends midnight! After following any subsequent prompts, you should be all set to cancel your membership. These bolts include sport water, massage chair, priority booking classes, and body composition scan. Puregym: Free Customer & Market Research - 384 questions people are You have the following options to terminate your PureGym membership: Via registered letter (only in exceptional cases). You can easily and conveniently book your free trial training online HERE Each payment made is not refundable under any circumstances. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. Frequently Asked Questions (FAQ) | PureGym After this period the daily membership fee is not refundable. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. Go to their member service website [email protected]. It's really easy to unfreeze your membership, just log into yourMember's Areaand select the option to unfreeze. R961ROP 5 yr. ago Same thing happened to me. How to Cancel Fixed Membership? If you're cancelling within 14 days, the full pro-rata amount will be refunded. Hurry, ends midnight. 3. Please refer to the GTC for further information in this regard. The best way to do it is by cancelling online or making use of their customer support. For Core members, it costs 6.99 per month to freeze your membership, and you wont have to pay your monthly membership fee. The easiest way to cancel your PureGym membership is through the online cancellation process. Well, you've come to the right place. You are more than welcome to bring your friends or acquaintances to work out with you in the gym. PureGym | Advisers | Vitality Then your friend can check in at the same club. You can bring a friend for free every Saturday and Sunday without any time and frequency restrictions, but only one friend per visit at a time. You can easily manage your membership online. Perhaps you have received an invoice or reminder because your membership fee is outstanding?