Anyone can write a Trustpilot review. EDIT: Hey guys, sorry i didnt updated the post, ended up calling sunpass and after 30 minutes on hold they fixed it. Their website said it takes 5-7 business days to arrive. The cameras serve a back up in the event the transponder is not working, isnt properly mounted or isnt in the vehicle. Bring it on SunPass, my heels are dug in. The current owner says hes not sure who to pay. Click here to check on their contact details. What if you have a vehicle that has a plate that has toll fees that needs to be paid. You might have satisfied your SunPass balance but MDX and E-Pass tolls might be left hanging. I will go out of my way to avoid tolls in Florida rather than deal with Sunpass again. Bought a car a few months ago, with a new license plate, now im trying to put a sunpass transponder but it says "plate number is already associated with another SunPass account", Scan this QR code to download the app now. Problem is I don't own a motorcycle, haven't been to FL in over 20 years, the plate in question is registered to a car, and I live over 10 hours from where the toll billing took placeand was at work on the day in question for a law enforcement agency in my home state! If you find yourself faced with an unknown fine, dont stress too much. Received an errant toll invoice showing a motorcycle with supposedly my plate number in a grainy B&W photo from the middle of the afternoon. Previous serial formats and optional issues are not depicted. Zero stress. SUNPASS! Anyone experienced extra charges this month? I jumped - Reddit A plate number is the serial number of a printing plate. Asked for a Supervisor. this app customers typically pay less than cash customers at most toll plazas and exits on Turnpike roads. Although most plate numbers are composed of just numbers, both a combination of letter and number may be used. #Florida #Turnpike #FDOT. Note that a registration hold can be placed on your license plate if you fail to pay those fees. getting through in a reasonable time. Can I Use My SunPass In Another Car? - NY Tolls Information I told him I don't have a new tag nor credit card info. Trust us: The extra vigilance pays dividends in the long run. I pulled up my SunPass statement and it was definitely on the on-line bill & already paid. El that still cause a registration hold? If try to set up new account I get this when i add license plate--this plate attached to another account. 8. And what are our thoughts on itshould there be a stop on a REPLACEMENT TAG because of unpaid tolls, especially with given circumstances? I thought tolls were charged based on the transponder, not the license plate. Yes, you should pay all associated toll fees to prevent license suspension. If payment is not received in that time frame, a second collection notice goes out, with the charges from your first collection notice PLUS any individual tolls that are now 60 days old. Detailed instructions are listed on the invoice. There you can deregister the license plate from your account. The web site you have selected is an external site that is not operated by SunPass.com. You may not be able to renew your drivers license if they put a hold on your registration. Please click here for detailed directions to the E-PASS Service Center Phone: (407) 823-7277 or 1-800-353-7277 Monday through Friday 7:30 AM - 7:00 PM Saturday 8:00 AM - 4:30 PM E-PASS Mailing Address P.O Box 720218 Orlando, FL 32872 Email: [email protected] CFX Quick Links Facts & Resources Toll Calculator Interactive Map Get E-PASS Payment Options The owner probably wants to keep the plate and likely doesn't know the registration lapsed, so it probably won't be a pleasant situation. Do I have to go into dmv with the printed email receipt to be able to renew my tags? What Can Someone Do with Your License Plate Number? What is the Toll Relief Program? Its a never ending hole. I no longer have the tag and did not pay my tolls. Call Us . When that happens, the system takes a picture of the license plate to verify the SunPass account. I am buying a vehicle private party and the current owner said there could be some issues with the registration because of outstanding unpaid tolls. . All tolls are paid and I havent gotten an update as to when ill be receiving my registration. Received an invoice with a blurry picture cannot make out tag number and the car in the picture is not mine. Get started today. I am trying to look up my account on MDX so i could pay my fine but it says no record found. TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. 5. Stay away!! Please keep in mind, the new plate fee in Florida is $225.00 in addition to annual fees. We also ensure all reviews are published without moderation. Your transponder was not read and a photo of your license plate was taken and the license plate is not listed on your account as required. I'm having a problem Toll-by-Plate customers pay 25 cents more per tolling location and each invoice includes an administrative fee. Wheres your stable billing address? What if my vehicle or license plate information has changed? . Good luck. I received a legitimate bill for $3.30 for my usage of the tolls during a visit in December 2022. They have earned '0' stars, and I will do what I can to avoid using toll roads, which I hear is what most people do. Hello. Signup on SunPass or any other website using your Justuseapp card. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Simply by how many times she asked me to repeat my name!!! I spoke to my daughter today and she paid the tolls today, here us my question. In the License Plate Number field, enter the plate number for the new vehicle. Click on that X to delete the SunPass app. Go to https://tapnpay.biz, enter your phone number and the pin you will receive via text. Weeks later, I receive another invoice stating there was insufficient funds, with an additional $25.00 insufficient funds fee and a $2.50 administrative fee tacked on. Is there any programs that will permit one to arrange payment arrangements and lift the stop registration? Huh I'd be very worried. If you owe tolls will you be able to renew your drivers license? Hello Valeria. How to Cancel SunPass Published by FL Dept. For a better experience, please enable JavaScript in your browser before proceeding. What if I dont pay an invoice on time? Payment to the collection agency is due within 30 days of receiving the second collection notice. Payments for collection agency invoices can be made at www.thea-tolls.com. Be safe from hackers and unwanted bills. SunPass is the electronic Prepaid Toll Program operated by Florida's Turnpike Enterprise under the Florida Department of Transportation. You could change your license plate or tags as much as you want but your registration remains the same. always get same answer--unable to find account. For urgent COVID info, see r/floridacoronavirus. Features Thanks, Cant drive anymore so I sold my car. Disfrute de la comodidad de manejar su cuenta de this app en cualquier momento, con solo descargar la aplicacin e iniciar la sesin utilizando el mismo nmero de cuenta, nmero del transponder o nombre de usuario y PIN establecido para el manejo de su cuenta en lnea. I am still receiving their tolls in the mail. You can go to etags.com/app/fl to renew your registration. As for posting time, license plate reads generally take a day or two while transponder reads post much faster. If you receive a Toll Enforcement Invoice, you can make a payment by mailing a check or money order made payable to FDOT or you can make a payment online at SunPass.com. You are better off paying the few extra cents at the toll gates. PNC5 - Plate Number Coil 5 - A strip of 5 mint stamps with the plate number coil on the center stamp. Upon further review, a payment in the amount of $3.30 was received on 2/10/2023 and posted to your account. A: Plans to widen Atlantic to four lanes between Starkey Road, which is just west of the turnpike, and Lyons Road were put on hold about a year ago as state transportation money was diverted to cover state budget shortfalls. I already paid the tolls and the registration is clear to be renewed. The full amount due must be paid in order to release the Registration Hold. The tolls collected on the Expressway are used to maintain, improve, and expand THEAs assets. Use online account management to add a vehicle. You would have to contact Sunpass directly, many times they can offer a payment plan. Your information from your earlier attempt should still show. Can't pay my toll online tryed calling takes me to want to buy insurance what a joke this is we payed all tolls when I was traveling they said I missed it was the last one free money for Florida. I have a high balance, and my registration expires in 4 days, but I dont have the money to pay all my tolls right now. Who gets to put their website down for millions of users; public users and the fees are mandatory. 99% of the time, you call to report an error. FL CTD - Frequently Asked Questions Click "View Information" and sign in if asked to. An MDX pass, meanwhile, encompasses the Miami-Dade Expressway. In addition, the cost of the transponder gets credited to your account and made available for tolls. For more information, please see our I had a joint title with an ex and in april transferred the title to their name only. Please visit the Account Upgrades page for more details. But signs identifying the streets have not been replaced. Do you move around often? Their device only works sometimes so expect to get additional invoices in the mail each month. Scan this QR code to download the app now. The on-line statement shows the date & time of the transaction and it is the exact same as the paper invoice I received in the mail. Privacy Policy. I could probably cross 10x an hour. Agregar fondos usando Easy Pay o una tarjeta nueva. Tampa Hillsborough Expressway Authority is an independent agency of the state, which provides innovative tolling transportation solutions to the Tampa Bay region. ETAGS AND THE ETAGS LOGO ARE If i turn in the tag for the car that was totaled do i still need to pay the tolls associated with the old tag. I can't even log onto the site-- it says I need to attach to a logon session-- but there is not a button for that and resetting the password does nothing. Thus, you were charged. Because the Florida Department of Transportation enforces tolls across the board, youll need to assure complete compliance when paying your accounts. They will send multiple bills with incorrect information, you cannot speak to someone without waiting days & they are rude and unhelpful once you do speak with someone. Check the SunPass portal and look at your account information. Sometimes, the SunPass transponder is not read correctly. If you get a total loss of your vehicle that was financed, you purchase a new vehicle with new financing, they give you a REPLACEMENT TAG, because the original one is damaged, you are 3 months away from RENEWAL TAG time, is there a stop on a REPLACEMENT as well as a RENEWAL? These toll charges, plus any applicable administrative fees, will be billed to you through the car rental company. SunPass documents are issued to your vehicles first-registered owner. Hello Francois. If the license plate is not in the SunPass system, a Toll-by-Plate invoice is sent to the address on the registration of that vehicle. Hello Julie. For even more flexibility, we recommend the North Carolina Quick Pass E-ZPass. Rather than checking the database of cars and reconciling to it because the transponder didn't get read. If there are any questions, call 1-888-TollFla (1-888 . I have never registered before. For urgent COVID info, see r/floridacoronavirus. Why is there an Administrative Fee? Bought a car a few months ago, with a new license plate, now im trying to put a sunpass transponder but it says "plate number is already associated with another SunPass account" Help! SunPass charged me $25 fee for their computer glitch!!! Any idea when they will be installed? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I put in a request to renew my tags the same day at etags. Sunpass is the worst customer service experience I have ever had to deal with. Like WTH kind of skill set does one require to work as a customer care specialist for this company? Waited 4 days for a"call back ' which they offer you as if it is a viable option which it is not, I still have an unresolved issue and no way to resolve it. #1. I have had SunPass for years & switched to a SunPass Pro over a year ago. Anything you owe to SunPass is attached to your vehicle. It's possible the other owner hasn't needed service or just nobody noticed. Previous post Next post A few things to note and do before cancelling: It is Very Easy to Cancel a SunPass subscription. Again, failure to pay any documents by their stated due dates can result in further accrual of violations. Past due tolls are tied to the particular VIN (Vehicle Identification Number) associated with the plate in question. The web site is terrible. How does Toll-by-Plate Work? Q: New traffic signals were installed at Oakland Park Boulevard and Nob Hill Road. However, when i go to register the car for my transponder, it says the plate number is already registered to another sunpass account. Cookie Notice Now I need to end my surpass immediately. This is totally unacceptable. of Transportation/SunPass on 2022-11-29 We have made it super easy to cancel SunPass subscription at the root to avoid any and all mediums "FL Dept. I need help to either settle for a smaller amount I can pay off . To consolidate multiple transponders/minis on a single personal account call 1-888-TollFla (1-888-865-5352) for more information. You must always cancel a subscription at least 24 hours before the trial period ends. Back taxes and penalties from an old tag typically would not impact a new plate assigned to a new VIN, however, some suspensions and and tickets can affect the owners drivers license which may affect the ability to obtain a new plate. And this is based on having a RENEWAL STOP in effect right now or currentlykey note! Toll-by-Plate is an image based electronic toll collection method that captures photographic images of vehicle license plates to identify the vehicle passing through the toll gantry. Add transponders to existing accounts. i found out i had outstanding tolls. Same car, same color, same city, same license plate. Tap on SunPass (subscription you wish to cancel). Visit the Drivers License Checker to find out whether you could renew it or not. You can use your SunPass transponder for a rental vehicle like another car. Even if youre using a SunPass, its possible to pass through a toll without paying. If multiple vehicles are sharing a single transponder, you must register each vehicle to the I-PASS account. To change your vehicle or license place information on the website, log in to your SunPass account, click "Transponders and Vehicles", then click "Edit" on the Vehicle section. Am I SOL? Hello Sheldon. Hopefully that gets this solved. Sunpass is a total scam. If payment is not received after two collection notices, THEA places a registration hold on your vehicle. Jun 18, 2021. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Florida won't renew SunPass contract with troubled contractor Verification can help ensure real people write reviews about real companies. Driving with an altered plate, effectively? They rake in too much money to offer customer support. Hello Celia. Again I contacted my bank who confirmed that there was no history of this attempted transaction on 2/10/23 or any of the surrounding dates, and they did not charge any sort of insufficient funds fee. I may offer to give up the plate and get another since the state already made that offer to me. Whoever it is apparently forgot to renew their registration, so when I requested the personalized plate, I essentially took it from them. A SunPass, meanwhile, is a general toll coverage company for the entire state of Florida. I have a large amount past due in collections due too a difficult time we went thru and we didnt pay. You will need to contact Sunpass for more information about unpaid tolls. Which THEA operated roads are tolled? of Transportation/SunPass. He said I must not have updated my tag or credit card info. eTags is a car title and registration company, for Sunpass information better to visit their website. Is there somewhere I can look or someone I can speak with who can provide the details of how much money is owed to clear the registration? You buy another vehicle and want to get a new plate and not transfer the old plate onto the new vehicle. Horrible. SunPass Mini | Tesla Motors Club Is there a way to save on tolls? Reddit and its partners use cookies and similar technologies to provide you with a better experience.
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