Please note that you are responsible for the safe return of merchandise and for all shipping costs. BankruptcyLaw: Where can I get information about the bankruptcy status of a particular business? Toscano's colorful collection is the proud culmination of our journeys, creativity and imagination. I usually am very pleased with my once--a-year Toscano order. International Association of Better Business Bureaus. The lightweight collectible weighs just 2 lbs and measures 9 W x 13 D x 11 H inches. I do a lot of online ordering, but will NEVER shop this site again :(. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all of our historical replicas. And they yelled at me!?!?!? Research the items before you buy. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. I waited on hold until I could be transferred to her at home.There was no offer to resolve my complaint. Order two gargoyles from them. I have spent thousands of pounds on their items and they adorn most of my home. Gain trust and grow your business with customer reviews. It is now the week of Thanksgiving and I called and was told that there was nothing they could do. 4.7 4.7 out of 5 stars (190) $43.90 $ 43. It's a Design Toscano exclusive favorite of earthlings, Sci-Fi collectors and Trekkie fans alike! TERRIBLE experience and told them to please make me feel comfortable but nothing was offered, so I was a scaredy cat. The Design Toscano profile on Biz Rate Surveys (bizratesurveys.com) shows a customer rating of 9.1/10. How BBB Processes Complaints and Reviews. At Design Toscano, the country's premier source for historical replicas, we pride ourselves on attention to detail by traveling directly to the source. The owners should be ashamed. Whether seeking out fish or fishing for compliments, this Design Toscano-exclusive bird sculpture will garner praise in your home or garden. Well a month later. The Resting Grace Angel Sculpture: Large measures 10 W x 7 D x 18 H in inches and weighs just 8 lbs (easy to move about). I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. I was told that there was not. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Everyone is "working" from home and there is only one supervisor. / is design toscano going out of business. I will probably order from them again. Didn't I get a thank you for being a verified customer email? For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to surround . It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. Ms. Kathleen Matej, Vice President of Customer Service. Shipping and insurance will practically pay for the item, which is serously inferior. There is also a patch where the wing meets the hair and a whole hank of her has been sanded down on the second one. Customer service always quick to respond with very helpful hints. BBB Business Profiles are subject to change at any time. I don't have the match and we're going half a year! I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. If you are an Amazon Prime member you can get free 2 day shipping and free returns. I took video of the inspection and photographs and sent these to Design Toscano, who. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. 15 gorgeous backdrops for your next Zoom call. The Customer Service at Design Toscano is very, very poor! Model # KY30578. .Xmas come and gone my son still didn't get it. ).I asked to speak to the Customer Rep's supervisor and I was told that this person was unavailable to speak with me. Buy with paypal or credit card so you can make sure your moeny is safe. I am deaf and cannot use the phone, just email, but they were not willing to work with a deaf person. Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. We have over 6,000 items available so you can expect the unexpected! I have noticed a change in the types of items being sold on the site. I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! We have both taught the arts for CalState for forty-some years, and always warn students to look at the face first! Overall, weve learned that the products Design Toscano offers are aesthetically pleasing and that they have an extensive range of themes and eras. The business then sets a closing date and the rules for the sale. August 22, a $1300 item arrived from Design Toscano. If an item is received damaged, please notify our Customer Service Team within 24 hours so that a claim can be processed. Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. BBB is here to help. It manufactures and sells statuary, historical reproductions, furniture and home decor. A postwar boom, legal discrimination, and new mortgage loans made suburban housing accessible, and set the stage for todays challenging market. I would have expected them to at least waive the $111.00 shipping charge. Nothing fell on it, no one played with it, it just had sat there. Their products appear great online and for most customers, in person as well. Claim your profile to access Trustpilots free business tools and connect with customers. Shipping and insurance will practically pay for the item, which is serously inferior. Anyone can write a Trustpilot review. I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Drekar, the Viking Longship Collectible Museum Replica Ship Model is exactly like the one found in a museum, made from designer resin. So despite a couple of quality and damage in post issues, everything else has pride of place and I love them to bits. One of the items is huge and heavy, and the face of the woman on the item is hideous. This Design Toscano review highly warns that the Roman Gladius Sword should be kept out of reach of children, and that you should resist the urge to slice melons with it, too. To Return an Item: Ahead, well analyze feedback sourced from the brands website, Biz Rate Surveys, and Trust Mamma. Customized and personalized items are non-refundable. The shipping prices depend on your order total. So they obviously didn't send them when they said. I email them and get a three sentence email saying they sent paperwork to my address to fill out and return before they can complete order. Give this Toscano-exclusive executive gift to yourself or another who enjoys the rich romance of Arthurian legend. This Design Toscano review will take a good look at the brand and its bestsellers, fill you in on what customers have to say, provide information on discounts, and more. Their majestic horns are so stunning, you cant help but step back in awe. Were independently supported by our readers and we may earn a commission when you buy through our links. Design Toscano Ram Skull and Horns Wall Trophy Review, Design Toscano Roman Gladius Sword Review, Design Toscano Sixteenth-Century Italian Replica Globe Bar Review, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model Review, Design Toscano Walpole Manor Gaming Chess Table Review. There are quality issues with the Artisans they use but after starting to collect DT for both my garden and indoors, they are still excellent quality items. They would not send me a cancellation confirmation also, so I will have to get my credit card company to assist if charges come through. Wish I read before ordering. x 26 H inches, weighs 19 lbs, and is available for $200 (from $300). Need to file a complaint? 54 reviews for Design Toscano, 1.9 stars: 'Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. Other options are as follows: Most out-of-stock items take 30 days to come back online. I will NEVER again order from Design Toscano. For example, furniture stores go out of business, and for the same reasons that other stores go out of business. Automating Humanity Joe Toscano 2018-11-06 The shocking and eye-opening new manifesto from international award-winning designer Joe Toscano that unravels and lays bare the You can access the information via your local government about companies who are going bankrupt. I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. Design Toscano. On review site Trust Mamma (mamma.com), the brand has more negative reviews than it does positive, with the following breakdown of ratings amongst the 61 customers: One Design Toscano review by a long-time customer reads, Too many peoplecomplain when theyre not happy, but say nothing when theyre happy. Really, really dirty. Design Education Wendy C. Newstetter 2014-05-12 First published in 2000. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. They agreed to issue a refund. I got a bird bath with 3 cherubs. Oil base, water base? Find My Store. Yes i do. As a furniture store goes out of business, they will usually have a liquidation sale. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. Shopped-Read about company history-Ordered-Could not get a solid delivery date, I have waiting a very long time for jh170728 angel and 2 christmas cavalier s order # m1535633600018 customer # 0117829143 po# 1311818922. As the years were passing by, Design Toscano was getting worse and worse, quality wise. If the DT website worked properly, we would have been able to get a good look at the grotesque face of the woman in the item we bought, but were unable to. Then, I got a postcard saying Oct. I will never order from designtuscano.com again. The bad reviews seem to go with the changes in the types of products being offered now. I was immediately charged $30.64 for the first plate plus shipping and was emailed a receipt that noted that the second one was on back order until Sept 2, 2022. SIGN ME UP FOR DT EXCLUSIVE OFFERS BRING WARMTH AND ELEGANCE INTO YOUR HOME WITH OUR EXCLUSIVE FURNITURE COLLECTION Discover more about the small businesses partnering with Amazon and Amazon's commitment to empowering them. After 25 years of association with this company, no more. Still not sold? Bankruptcy filings are considered a public record by law. They're considering a new Toys R Us branding company. Used to be a 5 star plus site over 7 years ago. Tried to charge me for shipping and tax on items that were cancelled Do not order anything from them. Enjoy FREE Shipping on Orders Over $69 with Code SHIPFREE at Checkout! He founded the company in 1985. For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. Another option is to check online for liquidation companies. Products used:None. 4.3 out of 5 stars 10 ratings. CNBC: The Business of Running a Going Out of Sale Business. Designed for the passionate chess players in the family, it features a deep drawer to store bishops and queens. Sales tax will be charged on orders shipping to IL(10%) KY (6%) NJ (6.625%)CA(7.75%)TX (8.25% )NV (6.85%) PA(6.0%) UT (7.75%) WA (6.5%) GA (7.0%), 114 5 stars reviews, 79.2% of all reviews are rated with 5 stars, Filters the reviews below, 16 4 stars reviews, 11.1% of all reviews are rated with 4 stars, Filters the reviews below, 3 3 stars reviews, 2.1% of all reviews are rated with 3 stars, Filters the reviews below, 4 2 stars reviews, 2.8% of all reviews are rated with 2 stars, Filters the reviews below, 7 1 star reviews, 4.9% of all reviews are rated with 1 star, Filters the reviews below. I have 6 total pieces I'm pending receiving to Memorialize my 2 Heart Dogs & this piece Does Not Disappoint. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. BE CAREFUL. See more Design Toscano WU70784 Ares Classical Greek Go. Cs was supposed to get back to me but never did. Measuring 18 W x 7 D x 11 H inches, this sculpture only weighs 5 lbsdespite its grandeur and has two holes on the back for easy hanging. Viking ships are intimidating. Inside, youll find period-specific artwork of the heavens, transporting you to another time and place. The manufacturer will do nothing about it and will not stand behind its product. Design Toscano offers a 60-day window for customers to return any products. Need to find a different location? Design Toscano. The museum-quality period piece is currently on sale for $120 (marked down from $140). As a matter of policy, BBB does not endorse any product, service or business. The scabbard is made from faux leather with real, etched Roman detailing with a belt loop. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I also offered to have the item sent to my address and have my daughter pick it up and they still ignored me. Weve excused companies within the past year because of COVID-19. I would have not ordered from them had I known they weren't in stock. Bought a roof top dragon after reading about the company on their Web. Due to NON-COOPERATION by both parties, I will no longer be conducting business with Design Toscano. 90. The site is filled with so many beautiful pieces! Find out how we combat fake reviews. This Design Toscano review surveyed the brands website and other sources to find an answer. Overall: 24'' H x 9'' W x 9'' D . Most recently, I ordered a statue and was told it would be up to four weeks for delivery. Prior merchandize was good, thus 2 start vs. one. I ordered an unusual statue of the Blessed Mother. Nothing was offered.This will be my first and last order with Toscano. January 19. "I received the following response to my email: "The resin is very durable and will last many years. After 25 years of association with this company, no more. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. I purchased 2 art deco style lamps and one console cabinet. Discount goods retailer 99 Cents Only has been under a lot of financial stress due to strong competition from companies like Dollar Tree, Dollar General and Walmart. Find many great new & used options and get the best deals for Design Toscano Ares Classical Greek God Bonded Marble Statue at the best online prices at eBay! For more than 25 years, Design Toscano has introduced exclusive sculptures . February 27, 2023 . Do you supply such a product for this purpose? Just had sat there gift to yourself or another who enjoys the rich romance of Arthurian legend this purpose that... 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