They informed me it was on its way through FED EX,,,, I asked for the tracking number only to see ONLY A SHIPPING LABEL was made. Walmart must step up and protect their customers who they have lead by the thousands to this 3rd party garbage. I have had to go through a few hoops in order to receive a return authorization label. I ordered a pricey item from Gymax because I thought I would receive a quality product from a company that backs what they sell. !.KEPT STATING FED EX LABEL PRINTED CONTACTED FED EX NEVER HAD RECEIVED ITEM FROM COMPANY. Based on 194 customer reviews Gymax LLC is rated 1.0 out of 5 stars. Finally arrived, the recliner was the size of a toilet! EMAILED WALMART CUSTOMER SERVICE SAID SELLER WOULD CONTACT WITHIN 48 HOURS NOTHING. 3.5(548) Gymax LLC is devote to providing the highest level of service to our customers. Don't order from . BOUGHT a chicken coop from Walmart.Com on March 29th estimated delivery April 5th. IT has been 2 weeks and nothing. Not only did they ship the INCORRECT product, but it was OPEN BOX and the packaging was all damaged. I also think Walmart has some responsibility for their 3rd party suppliers. 2-Tier TV Fireplace Stand w/22.5 in. I decided to resurface the review I had previously written to share on this site. It is my belief that this company is fraudulently advertising products through Walmart that they don't have in stock. They said 2 minutes but it has been 10. Seems sweet but utterly bitter, I purchased a spinner from them and they wanted me to use paypal I didn't buy through paypal and I never used paypal, legit companies can return your money through your card or send you a gift card not this company. Should be zero stars, have been trying to have a return processed and they want an absurd amount for shipping items back , I have read many reviews with same problems, 90.00 to ship back is absurd, amazon is never a problem, do some research do not order from Gymax, they are not walmart,ca and walmart is getting a bad name from them, wasting hours on the phone with walmart.ca only to get BS emails from Gymax, , maybe change your name to Suckmax cause you truly suck at customer service, maybe you should google customer service and start a business plan. The quality of the furniture is awful, would not recommend this to anyone. It was to be delivered on the 4th of December. When it never came I contacted them and YOU sent me an email saying it was delayed to April 10th. They did not answer my request or refund my money so I wrote again a few days later insisting that they refund my money. They immediately took almost $600 from my account but chair never arrived. All of our items have a three months' warranty. I said ridiculous to find this and to inbox tree. I purchased a vanity for my child's Christmas on for it to never be delivered. I was able to contact the company who offered to send the part but I would have to wait 6 weeks but I didn't want to do that. Separate and count all parts and hardware. Corporate greed! Here you can connect freely with friends who love sports without being restricted by time and region:Share Together - Record your challenges and trials.Run Together - Reduce your loneliness with running groups.Race Together - Enjoy passion and excitement in sports. Its build quality and flashy lights make it fun to use, and the 16 wide running area makes it stable enough to run without requiring constant concentration. If I cant see it, feel it I wont buy it. THE WORST. 1400-Watt Electric Fireplace 65 in. Sears is just as horrific. I would never deal with Gymax ever again. Horrible service and company, I think they intentionally take the hard earned money of people. This product is rated 5 stars out of 5 stars. This company is a scam. Just like many others I ordered a product in ample time to arrive for the holidays only for a shipping label to be created, and "shipped" only to find out that item was never shipped. Nothing but excuses. We ensure that all of our items are brand new and in excellent condition prior to shipping. With out their help I would've been an additional customer who had money stolen thru fraud from these rip off companies. I ALWAYS use my own credit card of choice: don't use Walmart or Amazon. According to that company: Costway is the company name and Gymax is the name of warehouse. The motor, at the lowest setting was VERY quiet. This box made the battered box the tv console arrived in look good. It's a main support that's machined to the framebroken and floating around. Speeds go up to, There is no ability to incline the treadmill, There is a red magnet that attaches to the control unit. I politely declined and requested again that they refund my money. I ordered a mini-fridge from them, but instead received a child's desk. This company is a SCAM. She has no access to the emails and pictures that were previously provided so I have to start the process all over again. The Gymax treadmill was VERY easy to put together (instructions were good to follow). Walmart shouldnt allow these people on their site. WHEN YOU CALL NO ANSWER JUST SAYS WAIT FOR AGENT. gymax wanted $110 to pick up this shitty set from my house !!!! Fall apart in just a few weeks- cant talk to anyone- just cheaters if there was a way to leave negative I would. Do Not order from this Company! Please refrain from purchasing anything from them. I received my "shipping" confirmation within a couple of days, with an expected delivery date of 12/17. My brother and I both liked it though. If the caps were broken or missing, please dont worry. Formally canceled order and requested reverse of charges. This is the worst Customer Service. We use cookies to make our services work and collect analytics information. Use of this site is subject to certain Terms Of Use. The product name is Gymax. I'm a senior and to unbox a heavy tree is ridiculous to ask of me or anyone. Never consider to buy Gymax products any more! They offer a 30 day return policy which seems to be a scam from what I see. Lack of direction! If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com. Known Addresses for Gymax LLC 11250 Poplar Ave Fontana, CA 92337 Corporate Filings for Gymax LLC California Secretary of State Advertisements Source California Secretary of State Data last refreshed on Monday, April 4, 2022 What next? App works fine for me. Got a full refund from Walmart.Com but you guys absolutely SUCK and should retire your business. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), 60 in. 16 days after placing order, nothing. Walnut (2-Tier), 36 in. 30 April 2022, Next statement date 23 November 2023 Contact our friendly customer service department for help first. They try to say feed ex lost it and that's not the case. Wal-Mart said gymax responsible for return. Fireplace TV Stand with 18 in. You should clip it to yourself so if you fell, it would INSTANTLY shut off the machine. I email her a picture of the damage. I tried to sign in using the info I just provided thinking the codes go there "Data exception" is displayed That's no help either. PLEASE READ AND KEEP FOR FUTURE REFERENCE. Quite honestly, this is a scam if you ask me. Locate and unwrap I wires before assembly. A huge waste of money and I would not recommend to anyone. so I follow the instructions to the website to start a return. If an item can't be shipped to your address, we'll let you know during the checkout process. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Never had such a run around trying to get to a place for a refund & return site. Ordered patio furniture on Walmart.com through Gymax LLC, Mar 24. "Harold" with Walmart chat wasn't much help. I am so pleased with the help I received. It is really sad this happened. still not interested in keeping this product. I have spent so much energy trying to get a refund, and they keep refusing and asking for confirmation that I have provided MANY times. Complete scam. This company is a Fraud! I will be sticking to ordering from AMAZON and other retailers. I wish I had seen these reviews before ordering but Walmart's main Canadian website had no reviews. Company status Active . NO COMMUNICATION NO EMAIL! You DON'T screen or monitor your wild west 3rd party suppliers. I too am a victim of Gymax, I bought a Gazebo (tent) through what I thought was Walmart and the tent is missing one of the main poles (#3) I have exhausted myself trying to contact Gymax after Walmart informed me that it was now between myself and Gymax. They gave me a hard time. They used fedex for a large cabinet and FEDEX would not deliver it but instead fucked me around for a week saying that they couldn't deliver it and lied about trying. Then I'd have to get rid of their junk. PARTS Wires may come wrapped around frame pieces. WHAT A SCAM I WILL DEFINETELY PAY ATTENTION TO WHO THE WELLER IS FROM NOW ON . The item is going back. Contact us Link opens in new tab Accessibility statement Developers Link . NO ONE CONTACTED ME BACK!!!!!!!!!!!! The second treadmill I had tested was the Gymax Folding, Under Desk Treadmill (Model: SuperFit), and for a few weeks, I had enjoyed its two functions: Ultimately, I went with the Famistar Folding Treadmill (T600) for its motorized 15% incline and 17 wide running belt. [email protected] Before You Start Please read all instructions carefully. home; . Fedex never received the item. Skip to content. I contacted my state's attorney general's office, the F.T.C., and the bank in which issued the debit card that paid for this fateful order. !. I REALLY DON'T WANT MORE PEOPLE TO HAVE THIS BAD EXPERIENCE .. All rights reserved. Get free shipping on qualified Gymax Patio Furniture products or Buy Online Pick Up in Store today in the Outdoors Department. Manuals+. No other problem. We also received a chat from Wally World that Gymax should provide us a response within 48 hours. Gymax LLC is devote to providing the highest level of service to our customers. WALMART LIED to me when I called in the first time. Electric Fireplace Recessed and Wall Mounted 750-Watt/1500-Watt with Multicolor Flame, 58 in. AVOID THIS COMPANY AT ALL COSTS. I ordered a $200. So far nothing. I wrote to Wal-Mart again waiting to hear. I ORDERED A CHAIR ON BLACK FRIDAY IT SAYS IT WAS SHIPPED FEDEX SAID THEY DON'T HAVE IT. Walnut (2-Tier), 58 in. They have been selling on Walmart Marketplace since 2017. Since its a Friday, the representative informs me I will not hear back from customer service until Monday or Tuesday. My rating for you would be below a zero. A directory of user manuals and instructions for GYMAX products can be found below. If I can give this company a zero I would. Contacted FedEx to ask about it, was told Gymax hasn't even given the item over for delivery yet after 2 weeks! Edit: After I posted this they reached out and refunded my money in full. I waited a days with ZERO movement and called Walmart. You should be ashamed. I suspect this is because they usually succeed in this practice of stealing from customer's. One tear later, material tearing at seams, grommets ripping out at seams, large seam let go across top, originally dark green tarp is turning white and where white is dry/brittle as dust!!! For proper use of this site, you need to enable javascript in your browser! Sales Toll Free 1-866-740-9830 Hours: Mon-Fri 7:00 AM - 4:00 PM Pacific Time Customer Service For customer support including cancellations, returns, and replacements, please contact us at: [email protected] Mail Please note we do not accept returns at either address listed below, should you wish to return your product please contact us at [email protected] I went through Walmart every 2-3 days to rectify this, & I finally got a shipping label emailed to me & a full refund being sent back to credit card. Can't leave a NO STARS but would if could, this is absolute crap! you changed your mind), you will be responsible for this cost. In other words, kept giving me the run around. Why would I want a tree that has a broken branch for almost $50.00? Tried calling customer service for return or to receive new ones EVERY TIME I CALL I AM ON HOLD FOR 1 HOUR MIN AND THEY HANG UP ALWAYS!!. My husband and I have been searching for a table and chair set that we love for quite some time now after expanding our patio and building onto our backyard. Visit the GYMAX Store 330 ratings | 51 answered questions $30999 Style: 2-person See more About this item Polyester Drizzle-Proof & Sun-Resistant DesignMade of durable and tear-resistant polyester fabric, this camping tent is sun proof, which is ideal for camping, hiking, fishing or other outdoor activities. I bought a patio set from WALMART website, I spent 700 dollars, I received a portion of my order. Walmart trust these people? Beware of both Sears, and Gymax. I received the first item damaged five days later. The Walmart agent will also generate a reference number or case number regarding your issue. Fireplace TV Stand with 18 Electric Fireplace Up to 65 in. NEGATIVE 0 STARS for me! Money charged to credit card. STOP corporate greed from the benefit of making illegal profits on the backs of there honest consumer's. For more information, see the developer's privacy policy. I would urge people to not place orders with these companies. Again I decline. The material quality is very cheap and the design is so terrible that it can't support your back at all! Request to send back and refund. I ordered a lift chair recliner through these sellers on Wal-Mart.com We do not ship to FPO, APO or PO Boxes. They are scammers! Notifications include: New company roles ARE YOU KIDDING ME?! "if you INSIST on returning the product", "when the item is delivered to us you can then request a refund." No company should ever have a customer on hold for hour(s) to not even have an actual person to pick up the phone and resolve the issue. Gymax 12' x 9' Pergola Kit Metal Frame Gazebo Canopy Cover Patio Shelter, Gymax 3-in-1 Baby Bassinet Beside Sleeper Crib with 5-Level Adjustable Heights Grey, Gymax Twin XL Metal Platform Bed Frame Heavy-duty Steel Slat Support with Storage, Gymax Exercise Bike Stationary Cycling Bicycle Cardio w/ Adjustable Resistance, Gymax Stationary Exercise Bike Cycling Bike W/22Lbs Flywheel Home Fitness Gym Cardio, Gymax 16FT Jumping Exercise Recreational Bounce Trampoline W/Safety Net, Gymax Electric Folding Treadmill Portable Cardio Running Machine w/ APP Control Red, Gymax 2 in 1 Folding Treadmill 2.25HP Running Machine w/ Dual Display Blue, Gymax 5PCS Patio Outdoor Rattan Sofa Conversation Set w/ Seat & Back Cushions Off White, Gymax 38'' Folding Mini Trampoline Fitness Rebounder w/ Safety Pad Blue, Gymax Security Safe Box 2-Layer Cabinet Safe w/Electronic Digital Keypad Deposit Box, Gymax 3-in-1 Portable Air Conditioner 8000 BTU AC Unit Air Cooler w/ 24H Timer Grey, Gymax 3-Piece Lamp Set 2 Table Lamps 1 Floor Lamp Brushed Nickel Modern Home Bedroom, Gymax 65" Sphere LED Floor Lamp w/ 2 Bulbs & Foot Switch Home Office, Gymax Kids Inflatable Bouncer Bounce House Jumping Area Slide Without Blower, Wal-Mart Canada Corp. 1940 Argentia Road Mississauga, ON L5N 1P9. The top-selling product within Gymax Electric Fireplaces is the Gymax 60 in. Worst company ever can't get a hold of anyone and all Walmart says is wait 3 business days that has been a week of them saying that. Got an estimated delivery date, only for it to be delayed. I refused because I didn't buy a used, broken item. I can't get ahold of anyone from the company and Walmart won't help me. I finally traced down a phone number, automation service doesn't identify their name of their business; only places you on hold with the message: your wait time will be approx 25 minutes. Here is my advice to anyone having difficulty with these Gymax jokers. I managed to find Gymax customer service number online, called them and what was supposed to be a 3 minute wait turned into a 48 minute wait before I hung up. I have spent the last week sending emails back and forth with the "customer service" if you even want to call it that to get a replacement table sent that just keeps running us around. It is by far, far better than the $300 treadmill I had initially tried in terms of exuding confidence as a safer equipment, more professional look, and extra amenities. Ordered something on Nov. 30th suppose to be here on Dec. 3rd, says my order was shipped. I bought a Gymax 7ft christmas tree a few weeks ago. When I asked a return, I was charged $50 of label fee. The return shipping label (nor a packing slip) did not come in the box; I asked for it. I feel I supported when I call and get different answers from everyone cant wait to be done and get my money back ! 8 Corn Rd Ste 1. However, I have been on hold for well over an hour and am unable to reach a human to speak to about issue. $199.99. THEY PRINT THE LABEL AND NEVER SHIP THE ITEM. I keep getting the verification codes but don't know where to go next. This product is rated 4.5 stars out of 5 stars. Fireplace Electric Recessed Wall Mounted Heater with Remote Control Black. I called my credit card company, told them the situation, and they refunded all $5,000 to me. They put me through so much stress. 1400-Watt Electric Fireplace Freestanding and Wall-Mounted Heater Log Flame Remote Black, 63 in. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. so like everyone else, received a product that was missing a part. SOfolks, always use your own credit card and if there's ANY problem, dispute the charge and get your money back. Can't get ahold of anyone to help. Ordered treadmill . I was told fed ex policy requires two labels one for each box. Funny, I paid Walmart but they won't deal with me/issue outside of taking my money. Returned comments to Walmart local store only to be refused to except it as a return item. Shit products..no customer service what so ever..over priced products!!! I honestly thought that I would never receive my refund. Very disappointed in Walmart for not being able to help me and for carrying product from a shit company like GYMAX. We spent almost $1400 on patio furniture. First, the seller wanted pictures of the damage so the seller could file a claim with the shipping company to receive reimbursement. Delivery: Estimated between Mon, 6 Mar and Fri, 10 Mar to 23917. I declined. View customer reviews of Gymax. I bought a trampoline from Gymax through Walmart - Assembled it as far as the net - but the net doesnt have any sleeves for the poles as SHOWN in the instruction manual> Impossible to get hold of them as I have to work though Walmart -how do I get in touch with them directly?? The worst company i deal. I initiated a return I was provided one label after going to fed ex with these heavy boxes. Bought a 14X8 patio tent carport. They have no ethics. Connect the top section , Continue reading Gymax GYM08652 7 ft. Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree Instruction Manual, GYMAX GYM01482 Fiber Optic Artificial Christmas Tree INSTALLATION INSTRUCTION, USERS MANUAL Wall Mirror Cabinet GYM05288 Wall Mirror Cabinet Hardware List Parts List Part List Assembly Overview, on GYMAX GYM09028 63 Inch W Large Computer Desk User Manual, on GYMAX GYM07509 Shaped Corner Computer Desk User Manual, on Gymax GYM07186 8 ft. Beer Pong Table Portable Party Drinking Game Table Tailgate Table Instructions, Gymax GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual, on Gymax GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual, Gymax GYM05886 Electric Fireplace User Manual, on Gymax GYM05886 Electric Fireplace User Manual, GYMAX GYM08376 Christmas Tree User Manual, on GYMAX GYM08376 Christmas Tree User Manual, Gymax GYM08652 7 ft. Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree Instruction Manual, on Gymax GYM08652 7 ft. Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree Instruction Manual, on GYMAX GYM01482 Fiber Optic Artificial Christmas Tree Instruction Manual, on GYMAX GYM05288 Wall Mirror Cabinet User Manual, GYMAX GYM09028 63 Inch W Large Computer Desk User Manual, GYMAX GYM07509 Shaped Corner Computer Desk User Manual, Gymax GYM07186 8 ft. Beer Pong Table Portable Party Drinking Game Table Tailgate Table Instructions, 8 ft. Beer Pong Table Portable Party Drinking Game Table Tailgate Table, GYM07186 8 ft. Beer Pong Table Portable Party Drinking Game Table Tailgate Table, Portable Party Drinking Game Table Tailgate Table, Gymax GYM03812 1400-Watt Electric Fireplace Freestanding Instruction Manual, 1400-Watt Electric Fireplace Freestanding, GYM03812 1400-Watt Electric Fireplace Freestanding, Gymax GYM05886 Electric Fireplace User Manual, GYMAX GYM08376 Christmas Tree User Manual, Gymax GYM08652 7 ft. Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree Instruction Manual, 7 ft. Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree, GYM08652 7 ft. Pre-Lit Artificial Christmas Tree Fiber Optic Xmas Tree, GYMAX GYM01482 Fiber Optic Artificial Christmas Tree Instruction Manual, GYM01482 Fiber Optic Artificial Christmas Tree, GYMAX GYM05288 Wall Mirror Cabinet User Manual, HILTI DX 462 CM Metal Stamping Tool Instruction Manual, PROFILE DESIGN 35SLC Aerobar Extensions User Manual, HINKLEY 19675 Open Air Maddox LED 24 inch Black Outdoor Pendant Instruction Manual, Electrolux EFB4204A-S Single Door Freezer User Guide, SALUS Multi Mix Weather Controller User Manual, kbice FDFM1JA01 Self Dispensing Nugget Ice Machine User Guide, LUMINAR EVERYDAY 59250 2ft LED Linkable Plant Grow Light Owners Manual, Viatom Blood Pressure Monitor BP2 & BP2A User Manual. I call the number. 1500-Watt Electric Fireplace 65 in. Shipping is not available in the following areas*: *Please note: Shipping area restrictions may vary for large items. Gymax - Sports Health APP by CostwayGymax, partnered up with Goplus and Superfit is our commitment in perseverance, staying cool and running towards our goal. They responded and offered me $15 to wait for the product to arrive on 1/8. Do not buy furniture from here! Misleading people by simply printing a label and claiming it has shipped should be a crime!

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