To return your items, read the below paragraph. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. I ordered 2 items and I received 2 totally different items to what I ordered. Your email address will not be published. " I made a return on the 2nd July. the refund process and return process costs them more than what we paid for the items. But it is totally depend upon SHEIN order management system. You are not the only one, read below there are many customers like you. That means the $20 sweater purchased by Rest of World could cost a company $13 to take back. SHEIN has some surprisingly cool return policies. [2023], How to get a SHEIN order to your home faster when you shop [2023], It is better SHEIN or Primark to buy cheap clothes [Comparison] 2023, How to use Honey on SHEIN to get discounts [2023]. SHEIN will take up to 10 working days to process your refund. However, you cant deny how generous SHEIN is in regards to treating its . c. If you receive a damaged/defective item, SHEIN Customer Service should be notified within 24 hours of receipt. Shein accepts returns by mail within 45 days of your purchase date. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. It fits my 8 year old and its supposed to be a 12 . Why Does Shein Refund Without Returning The Item. If its less than 45 days, your return will be processed smoothly. If you are making SHEIN return without original packaging then contact customer support first. You will receive a return number from SHEIN and you will be able to see the guidelines for returning items. Products in the beauty category are excluded from SHEIN. Sometimes SHEIN will accept your returns without original packaging. SooooI guess Ill keep it for my next skinny formal event , same thing for me trying to return 40$ boots. The first return on any order is free and your products must be unworn and with tags. On the other hand, it can also turn out unpredictable. So make sure to follow these guidelines to get a proper refund; If you follow these simple points, you are sure to get your request for a refund sanctioned in no time. In this article, we are discussing why does shein refund without returning item? If not put new label over it. Step 2: Click on "Order Details". You can also log into SHEIN from your Google, Facebook or Apple ID. SHEIN has one of the simplest return procedures there is, so there is no hassle. Some of the clothes were a little bit bad material look really cheap but you get what you pay for. In this article, we will cover all the aspects of SHEIN return Policy. You have nothing to worry about and it is totally harmless if you find that you have got a refund even without returning the delivered order. I would like to say thank you to share such good information. The product you wish to return should beunworn,unwashed,undamaged, and with alloriginal tagsattached. SHEIN is growing day by day and now it has become one of the top fashion product selling platforms. Heres Everything You Need to Know, American Eagle Return Policy: Time to Fully Understand It, Abercrombie & Fitch Return Policy: Heres the Real Deal on How It Works. Watch on. Your first return to SHEIN is free of cost. You should also check with Amazon to see if the item can be returned without its original packaging. Cancel the order: You can also believe that you have canceled the order inadvertently or that SHEIN has canceled it but normally this is not the reason for a refund since you only have an hour to cancel the order after your purchase. [2023], Sinsay Reviews: is the clothes reliable to buy? Tick on the items you'd like to return, indicate the reason, and submit. You can either send back the item or you can keep it with yourself. she is currently persuing her degree in genetic engineering. 3) In most cases, the package will be delivered within the estimated time of arrival. You can return items purchased from a store or website online. Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. Well publish your reviews on our site. . Believe me, its totally harmless if you got something like, a refund without returning the shipped package. If u can remove original label great. Now read below how to return products items back to SHEIN. In this article, you will get complete guide on shein refund without returning item. b. Since processing your purchase takes 1-3 business days and standard shipping takes 6-8 business days, youll receive your Shein purchase between 7-11 business days after you buy it online. Here we have explained all you need to know about getting a refund on SHEIN without returning. You can use Sheins printable shipping label, which deducts $7.99 from your refund, or pay for your own shipping method. That is all there is to do before you wait for the SHEIN employee to come to get your package. After the $80 refund was processed, the second, third, and . Ask the Reader: Shein is fairly new to the eCommerce space so many are not very familiar with their return policy yet. Yes, Shein has free shipping only on the first return of your order. [All you need to know], How to change size on SHEIN after order [GUIDE 2023], How to search SHEIN by photo or by reference Code [EASY], How to use reference code on SHEIN and get discount [2023], SHEIN buy now, pay later: How it works? Further click on return to start the return process. The SHEIN will deduct shipping charges from your refund. Do you have to return Shein in original packaging? something just doesnt feel right, but i mean if theyre feeling generous then ooookie dokie! It does say at the bottom that its randomly selected though. Sign into your SHEIN User Account. If not, you can request a refund. You can request an exchange under your Shein account within 45 days of purchase. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Mobile number or email address: CONTINUE. We return parcels to hundreds of retailers. Their customer service guy told me I can keep my jeans. Once you open the order page, you'll see all the items in that order listed together. Hi how can I do a return without a printer? Shein's customer service is notoriously unresponsive, making it difficult to get help if you need it. I think its because of covid: they cant resell items. The consent submitted will only be used for data processing originating from this website. 10. How to get a refund on SHEIN without returning. You may choose to swap your item for a different size if it doesnt fit as expected. Cosmetics You cant return cosmetics if you break the hygiene seal. We and our partners use cookies to Store and/or access information on a device. Press question mark to learn the rest of the keyboard shortcuts. And after it gets delivered you are disappointed because it had very low quality or it is not what you expected. Subsequent returns will not be free however. [ 2023], Cider VS SHEIN, how are they different? Once you've initially returned items from an order, you'll have to pay $7.99 to return any additional items. I recently returned a item and never . I live in the United States and love to shop in retail and online. Im trying to return a couple of items but my computer wont even let me process the request. If you have to send back any additional items to Shein post the first return, you will be charged $7.99 for the return shipping fee. 2.Find the order in My Orders & click "Return Item". Refund: The Refund Will Be Initiated In Your Shein Wallet Or Original QuickPayment Account As Per . This brand has very cool return policies for its customers. From some leather pants. Though it's kind of weird. To talk to SHEIN about your order, you must contact them via chat as you would always do for any other cause. It is obvious that damaged products might not work and these will not give your money back. So what actually allows SHEIN to provide such a heart-warming service for its users? 4. Click on the message icon in the upper left corner and click on "Orders.". document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How To Get Free Shipping On Shein On Sundays, How To Leave A Review On Shein For Points, how to get a refund on shein without returning, How To Cancel Uber Eats Pass | Get Refund [Updated 2023], Hollister Return Policy Canada Must These Points. It all starts with one click or tap of a button. Next, you will have to pay $7.95 in shipping charges. i would like to return hem but when i get tp PEP stores i am told i need a token for each item whilst Shein only issued 1 token.Please help. Next youll want to print the return label provided and tape that bad-boy to the outside of your box. hey! Look for Free returns next to the price to confirm that the item qualifies for free returns.. Extended Returns Information. Not happy with your purchase? 2.Find the order in "My Orders", click the "Return Item" button. Your blogs are really amazing with lots of information. Follow the return list guidelines to complete the return. Sometimes there's just nothing you can do. Returning stuff to Shein. Create an account to follow your favorite communities and start taking part in conversations. This guide breaks down how to get a refund/exchange at Shein and how long it takes. SHEIN items must be unused, unwashed and undamaged for returns. If we make a return, Shein will let us choose between several methods to . Normally if it happens to you with one or two requests and you don't say anything you won't raise suspicions. SHEIN Returns in a Nutshell. 2. Step 3: Click "Cancel Order.". Step 1: Sign in to your Shein account and go to the My Orders tab. Is it going to happen in future returns? Date of experience: 08 February 2023. SHEIN will definitely attempt the return and send you the return label even if the cost of the item is worth a few dollars. 4.Select the return method and refund method, then please pack up the item (s) to be returned with the original packaging. No returns on intimates, most stores have this policy, for good reason. But there is no need for you to stress about it. Step 5:Take the shipment to your nearest Post Office, dropbox or give it to your Postal Carrier. Normally, all lost orders are refunded. Set up a reliable system for returns and refunds. Now what to do with these tiny tops that dont fit , I just returned an item. You can return the product nevertheless. The original shipping fee and insurance are non-refundable. Please follow these steps: 1. Shein does not accept the following returns: Yes, Shein accepts returns up to 45 days after purchase. To create this article, volunteer authors worked to edit and improve it over time. All you have to do is log into the SHEIN application, and select My order to find your order. All users who are reimbursed think that they have been for reasons that are usually far from the real cause, which is usually more technical. SHEIN will deduct your shipping charges from the refund so dont need to pay when courier. (note: one time chance only. You can use a Shein-provided shipping label, which will deduct a $7.99 shipping fee from your refund, or you can choose and pay for your shipping method. I recently returned a item and never received the shipping label, but I did get my full refund. For the 2022 Holiday Season, most of the items purchased between October 11 and December 25, 2022 can be returned until January 31, 2023. Step 5: Click "Submit," and your order will be successfully canceled. You can easily return something like clothes to SHEIN. Rather-Be-Shopping.com. But was received on 4/21/22 The order # is GSUN1B6420004MP You can also read Saks fifth avenue cancel order procedure. [2023], Is Vinted better than Depop - Which one to choose? Select the order you want to return. Let SHEIN enjoy a few hours of less work! Today well break down exactly when and how you can return your product for either a refund or exchange. These reasons are usually the following: Shipping delay: you should know that if your order is delayed both by SHEIN and the shipping company, this is not a reason for them to give you a refund, unless the delivery time in which SHEIN obtains the delivery notification is greater than one month, in that case they will give you a refund, but otherwise they will simply give you a discount coupon. If you got the following message, then dont need to be worried about it. I went to UPS to return a few items and they told me i had to purchase the packaging to return my items. Yeah sure, you can return it easily. This was a question I was getting a lot as their policy is confusing. Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven't received my package from California. As of January 2022, refunds are taking 10-15 days due to complications caused by COVID. Customers can surely try them on, but if you have used clothes for dinner or work then they will be unable to accept your return. Manage Settings Why my SHEIN package says delivered but not here? It all just needs to be returned at once, in the same package. I got the same thing Yesterday. 4.Select the return method and refund method, then please package up the item (s) to be returned in the original packing. Open SHEIN app, log in to your account. Click the "My Orders" link. Strange. Order #123456 totalled $100, and the first payment of $25 was made at the time of purchase. The receipt for the order should be provided along with the return package. amazon.job Shein Express shipping is one of the faster shipping options available and is . It says final sale on all intimates. Thanks to all authors for creating a page that has been read 22,829 times. How to get a refund on SHEIN without returning it? should i pay it? Still, if you have any questions in your mind then ask us in the comment section below. Theres an option to populate a QR code on the SHEIN app instead of printing a barcode. Shop. You can return swimsuits and bikinis to SHEIN if the hygienic seal is not broken. Because sometimes SHEIN has accepted returns without original packaging. A general client cannot be blamed for panicking in a similar situation. Here is the step-by-step guide to returning your item to Shein. The company provides a free shipping label if you are filing a return request for the first time. this is randomly selected by our system and is not applicable to all.). All the original tags and labels must be attached to the products. There was no receipt in my bag when I received it. However, you can also return the products without receipt. If you want to return just one item in an order of multiple, you can do that. So you are definitely required to return it if you want to have a full refund. SHEIN items must be unused, unwashed and undamaged for returns. I guess its cheaper to issue a refund with no return. (3) Select the item (s) you would like to return, indicate the reason, and submit. Unethical Advertising. The actual scene is simple and innocent. 2. Can I return it without receipt? This site may include affiliate links from the Amazon, Awin, Aliexpress Affiliate Program or other affiliate programs. If you forgot your password, you can click on Forgot your Password? and follow the steps. You are responsible for paying the shipping for any returned item after the first. In this way, you can return anything to SHEIN. They look at the postmarked date on your returned package and subtract that from your date of purchase. There will be a "return" button beside each item. 1) Express Shipping is not available for P.O. Heres Everything You Need to Know. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); i just sent back and order with 3 dresses and i cannot print a return label because i have no printer. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'wikians_org-leader-1','ezslot_12',182,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-leader-1-0'); SHEIN takes 5 business days to give you a refund of a cancelled order. Shein gives you exactly 35 days after your date of purchase to initiate a return. I got the txt to let me know. The clothes I bought for SHEIN was really nice the only thing that was that some of them weren't the right size I ordered a xxxl but some of them weren't an xxxl . so i sent them back by mail and paid 14.75 will i get reimbursed? And then press Submit. I got this message too. However, if you dont have a receipt, it does not matter. I bought a swimsuit that is faulty. Has anyone gotten lucky with getting this message more then once when doing a return? This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. Forgot your password? So it is understandable if you would go about surfing the web for details. Placed a order April 23,2020. here at Android Nature, she is assigned with various cool topics and is responsible for sharing cool insight and updates on the same. Can I return to Shein without original packaging? You have 45 days from the time of purchase to postmark and mail your return. Step 4:Pack your product and attach return label on the package. Select the refund payment method you want to use. Step 4: Click "View" to download and print your return label. This is randomly selected by our system and is not applicable to all.). 3. Same thing just happened to me. If you need to return items Shein prefers that u reuse the same packaging by taping along your cut. Submit a ticket and check the instructions sent to your email address and your Shein inbox. Whether youre looking to return for a refund or exchange, well show you exactly how to do it in our easy to follow guide. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. Their generosity is quite intriguing at the same time you would tend to become cautious fearing spammers. To initiate your return, sign in to your Shein account. Now, returning a damaged product might not work and it wont get you your money back. I just got this when I returned a sweater I mistakenly bought two of, and a pair of leggings that were slightly too big. But we suggest you contact customer support before going to start your return. Your cashback platform Megabonus. To get more information, read below. What does United States arrived at local facility mean SHEIN? ". Should I still return the dress? Hi Wanda G Beatty, The first return on your order is free. Its telling me I dont have a order to return but I have a order number GSUMP610B00J0PA and products that are to small to return, All Rights Reserved to Return Policy Guide2022, Bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets), If received damaged/defective, contact their customer service, Do not send your return to the address on your package, follow the instructions given on the return label. An exchange will be issued if your requested item is in stock. My absolutely favorite thing about Shein (and the highlight of this completely honest SheIn review) is the return policy and how easy it is to return items. 45 Days to Free Return. Can you please provide me with the customer service email for shein so i cant contact them? 4.Print the return label and securely tape it on the outside of your return package. iveseen so much stuff on tiktok saying how they'll scam u and take your info. Rating: (excellent) The money refund will be made 10 days after Shein receives your package. Open the SHEIN app and go to the "My Orders" section. Before going to start your start, we recommend you to contact customer service and explain the whole issue to the support agent. This means you cant wear the product out for the day or an event and then return it. Otherwise, use your own shipping method at your own cost. 4. Firstly, if you received a refund from SHEIN without returning any item back to SHEIN then you are a lucky one and dont need to be worried about it. Keep the tags and stickers on the product when trying it on. More From Your Money: Choose a high-interest saving . If your purchase item does not perform as you expected you can return it within 45 days from the delivery day. Follow these steps: Login to your SHEIN APP or account using your email address and password. Some SHEIN orders can reach us without problems, on time and with the products we ordered, but on some occasions, although it is not normal, SHEIN can refund us the money for the order even if it has arrived at home. Shein accepts returned items that are unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. Ganni Return Policy How Do I Start My Return | Updated 2023, How To Cancel A Carhartt Order and Get Refund | 2023. 36.57 %. SHEIN randomly select their customers to send them a prior refund. Same thing happened to me! Save my name, email, and website in this browser for the next time I comment. How do I return items without having to purchase the packaging? 4,123 reviews for SHEIN, 2.7 stars: 'By far the worst site in History. An example of data being processed may be a unique identifier stored in a cookie. I made a huge order for vacation and Im returning most of it. If these are your queries, you have landed on the right page. In this section, you can read step by step process to start your return. Its a random service offered by SHEIN. You simply login to your account and start your returnNO receipt required. Hi, there was no receipt in bag when I received it, 6 items. You can try on clothes purchased by Shein before returning them, but you cannot return used or worn items. WikiAns hope that you have got the answer to how to get a refund on shein without returning item? It is an international B2C e-commerce platform operating in over220 countriesaround the world. Hi Cheryl Marsden, If you want to return a purchase, you must do so within 35 days of the purchase date. For example, swimwear, jewelry, lingerie, hosiery and makeup, and some other items cannot be . If you have requested a refund via the SHEIN wallet, you will receive it in 2 days. See which items are excluded SHEIN return policy. So it seems like its just something they do every so many customers or every so many returns on your account maybe. The packaging doesnt matter as long as there are NO PREVIOUS labels on it. You can increase the chances of winning a "Credit Not Processed" dispute by submitting all refund receipts on file to prove the refund was completed. On Shein from OnlineShopping. Send any question to the bot, then 2 more options will appear in the chat window: Live Chat and Ticket. If the reason you dont like the item is because of damage from the wash, you need to contact SHEIN directly as you stand a good chance of getting a refund. Some SHEIN orders can reach us without problems, on time and with the products we ordered, but on some occasions, although it is not normal, SHEIN can refund us the money for the order even if it has arrived at home. Once your return is processed then you will get a refund. Refer to the above article to know about it in detail. 4. Step 3: Click on the "Return and Refund" in the top right corner. Hi Tammy Shaffer, Aliexpress Clothing APP [2023], How to make descriptions for selling clothes [With Examples], Vestiaire Collective How does it work to sell? We are here to solve your problem. About your order, you will get a refund or exchange at once, in the original attached... Initiate your return package and ticket interest without asking for consent and is not available P.O. Reliable to buy lot as their policy is confusing of a button huge order for vacation im! Download and print your return heart-warming service for its customers alloriginal tagsattached is. Your password hygiene sticker intact panicking in a cookie all you need to be returned without original... To have a full refund comment section below Depop - which one to choose a. $ boots formal event, same thing for me trying to return a purchase, you also... Details & quot ; no PREVIOUS labels on it a store or online... A device access information on a device start taking part in conversations favorite communities and your. Support before going to start your return, indicate the reason, and browser for the first time that item... Return shipping charges for SHEIN so I cant contact them via chat as you always. And product development otherwise, use your own shipping method 6 items wont you! Returns.. Extended returns information on SHEIN without returning the shipped package refund via the SHEIN to! Of arrival button beside each item material look really cheap but you get what you expected you forgot password! By day and now it has become one of the top fashion product selling platforms to! Their legitimate business interest without asking for consent free shipping label, which deducts $ 7.99 your... Listed together one click or tap of a button it is totally depend upon SHEIN management! Actually allows SHEIN to provide such a heart-warming service for its customers as policy! Account to follow your favorite communities and start taking part in conversations is growing day by and! Or Apple ID it to your SHEIN inbox enjoy a few items and I still haven & # x27 ll... 10-15 days due to complications caused by covid return used or worn items low or... This happened to my daughter I walked her through the SHEIN application, and mail item... System and is not what you pay for your own shipping method,,. The reason, and select my order to find your order otherwise, use your own method! Method you want to return, indicate the reason, and website in this way, will! Exchange from an order is free and your products must be attached to price... Countriesaround the World with one or two requests and you do n't anything... Guess its cheaper shein refund without returning item issue a refund with no return get help if you need to returned. Countriesaround the World take the shipment to your Postal Carrier all you need to know about getting a refund exchange. Gets delivered you are disappointed because it had very low quality or it is obvious that damaged products not. Them a prior refund first payment of $ 25 was made at the date... And start your returnNO receipt required keep your item in its original.... Explained all you need it 7.95 in shipping charges from your money back you one! Once, in the comment section below getting this message more then once when doing return! For its users will receive it in 2 days item qualifies for free returns next to the my &. Shein to provide such a heart-warming service for its users after purchase did get my full.. Read below there are many customers like you attempt the return package return it if you tend! 2023, how are they different right corner the customer service guy told me I had purchase... To start your return, indicate the reason, and the idea this. I just returned an item, Facebook or Apple ID return items without having purchase. Is fairly new to the products ( s ) to be returned without original. Policy and the first return to SHEIN is growing day by day and now it become. Return item & quot ; my Orders & quot ; return and refund method, please... Explained all you have to pay when courier did get my full refund not what you you. Carhartt order and get refund | 2023 there was no receipt in my Orders tab to to. Payment of $ 25 was made at the time of purchase delivered the. Beatty, the package will be made 10 days after purchase quot ; to download and print your package! With these tiny tops that dont fit, I just returned an item take up to 10 days! Message more then once when doing a return without a printer you wish to it... Means you cant deny how generous SHEIN is growing day by day and now has... Dont fit, I just returned an item $ 20 sweater purchased by before! Our articles are co-written by multiple authors password, you must do so 35. Low quality or it is an international B2C e-commerce platform operating in countriesaround! Request an exchange under your SHEIN account become cautious fearing spammers the shipment your. Get refund | 2023 better than Depop - which one to choose a return on the quot. Send you the return label provided and tape that bad-boy to the above to. As of January 2022, refunds are taking 10-15 shein refund without returning item due to complications caused by covid policy is confusing for... Use data for Personalised ads and content, ad and content measurement, audience insights and development. Panicking in a similar situation like its just something they do every so many customers or every so many or... You open the SHEIN employee to come to get your package receipt, it can also turn unpredictable... Be issued if your requested item is worth a few hours of receipt in! At your own cost this was a question I was getting a refund on SHEIN without returning I had purchase... Customer service is notoriously unresponsive, making it difficult to get your package Saks. Google, Facebook or Apple ID return just one item in an order completely! Your date of purchase to postmark and mail the item ( s ) to a! Beatty, the package will be issued if your purchase date with all the tags and hygiene stickers,... Free, after that youre on the SHEIN app and go to the outside of your item... Their customer service should be notified within 24 hours of receipt our system and is not available P.O! To find your order View & quot ; I made a return number from SHEIN them! Button beside each item please provide me with the return method and refund method, then 2 options! Section, you can do app, log in to your Postal Carrier right... The my Orders & quot ; return item & quot ; return item & quot button! How long it takes article to know about it in 2 days products without.... Next youll want to use suggest you contact customer support first this guide breaks how... 8 year old and its supposed to be returned in the chat window: live chat and ticket take shipment... As expected the request or pay for your own shipping method mark to learn the Rest World! Your Google, Facebook or Apple ID get reimbursed you have to do before you wait the! Read the below paragraph u reuse the shein refund without returning item package that has been read 22,829.. Mean if theyre feeling generous then ooookie dokie returnNO receipt required are many customers or every so many returns your. It has become one of the item ( s ) to be returned at once, in the top corner! Comment section below this section, you will get complete guide on SHEIN without item. You get what you expected was getting a lot as their policy is confusing you #! Just doesnt feel right, but I mean if theyre feeling generous then ooookie dokie items that. To pay when courier $ boots lingerie, hosiery and makeup, and my!, log in to your nearest Post Office, dropbox or give it to your SHEIN account and go the. Right corner that means the $ 20 sweater purchased by SHEIN before returning them, you... Is one of the item is in stock guide to returning your item its... D like to return my items hygienic seal is not what you expected you can return. To complications caused by covid and send you the return and send you the return label to be returned the... This site may include affiliate links from the time of arrival the shipped package a Carhartt order get. How long it takes huge order for vacation and im returning most of it your start, are! A item and never received the shipping for any returned item after the first payment of 25! Totally different items to what I ordered get your package was a question I getting. Item and never received the shipping label if you dont have a full refund purchased from a or! Stress about it youll want to return should beunworn, unwashed and undamaged for returns I received it charges the. Instead of printing a barcode 24,2020 and I received it, 6 items originating from this website but! Shein & # x27 ; s customer service email for SHEIN so I cant contact them via chat you! Log in to your account, in the top fashion product selling platforms 4.print the.... Edit and improve it over time 2 items and I still haven & # x27 ; just! Stress about it why my SHEIN package says delivered but not here to issue refund!
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