Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. Ask for a refurbished room and don't be fobbed off. The Grand Hotel from 45. Torquay Hotel Deals & Reviews - KAYAK Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. Various activities, including snorkelling, diving and canoeing, are available for guests. The centre of Torquay can be reached within a 20-minute walk. Torquay's Grand Hotel: Two treated for smoke inhalation in fire Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a cafe and a garden. And we shall definitely be going back. This email has already been used to sign up with CONNECTED_THIRD_PARTY_NAMES. We called in for a small lunch, and we're impressed with the lobby and Compass Bar. When there is only 2 people on the table that shouldnt be a hard task. Tea/Coffee maker the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. 37,297 were here. Ask for a refurbished room and don't be fobbed off. Sea view Our delicious lounge menu aims to reflect both our location in the bay and our head chef's passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. Yes, it is 0.5 miles away from the center of Torquay. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. . Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. KAYAK scours the web for all room deals available at The Grand Hotel in Torquay and lets you compare them to find the best rate for your stay. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. THE GRAND HOTEL - UPDATED 2022 Reviews & Price Comparison (Torquay The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. A stay here includes free offsite parking. We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. Guests can expect to find free WiFi and TVs with digital channels. Start each morning with English breakfast, available for a fee from 7:30 AM to 10 AM. The Grand Hotel | Request a Wedding Brochure Located near a train station, The Grand Hotel is a great choice for a stay in Torquay. Sandwiches were fresh, but nothing special. The radiator in the bathroom was extremely hot and could not be turned off. Are there restaurants at or near The Grand Hotel? Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. Lovely pool, parking onsite. 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. Self parking costs GBP 10 per night. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. What are the cleanliness and hygiene measures currently in place at The Grand Hotel? English breakfast is served daily from 7:30 AM to 10 AM for a fee. The Grand Hotel in Torquay has been evacuated due to a fire. We had an event planned for 18:00 which we had to cancel as we were STILL waiting for our hotel room at 15:55. Named after the year that The Grand was founded in Torquay, our 1881 Restaurant is elegant, and AA Rosette awarded with our talented chefs using the best local seasonal and regional ingredients to bring you the freshest dishes. Electric kettle, 226 feet Very dated and in need of refurbishment. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. Book The Grand Hotel in Torquay | Hotels.com It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. Afternoon Tea , Function room mean and Breakfast was fine. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. Rserver The Grand Hotel, Torquay sur Tripadvisor : consultez les 3 750 avis de voyageurs, 1 560 photos, et les meilleures offres pour The Grand Hotel, class n62 sur 81 htels Torquay et not 3,5 sur 5 sur Tripadvisor. Contributions should be appropriate for a global audience. Yes, paid private parking on-site and street parking are available to guests. $77 per night (Latest starting price for this hotel). 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. Literally everyone sent their meals back after being served undercooked, freezing cold food. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. How much does it cost to stay at The Grand Hotel? #5 Best Value of 6 Torquay Bed and Breakfasts Free Wifi Free parking 6. To aid an efficient service, menu items cannot be modified. The Grand Hotel, Torquay | Torquay While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. The bed was comfortable but the cover sheet underneath the very clean top sheets was disappointing. We were in Torquay to attend a social gathering and decided that a hotel would be preferable to the last train home. Yes, paid private parking on-site and street parking are available to guests. Stayed for 14 nights and was impressed by this pet-friendly hotel. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. Room was OK but nothing special. Yes, it is 0.5 miles away from the centre of Torquay. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. The bed was very uncomfortable, unfortunately. Having Complained About Our Stay The Company That Apparently Oversees The 'Business' Totally Ignored Our Complaint. The Grand Hotel is a hotel in Torquay, Devon. The bar / lounge area seems to have been been subject to refurbishment, and was extremely comfortable. Number of rooms: 132. Tripadvisor performs checks on reviews. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. This list may not be comprehensive. Although they can't stay for free, dogs are welcome at The Grand Hotel for a fee of GBP 20 per pet, per night. There are similar hotels available. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Respect the privacy of others. Hotel Description. Join now. The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews, The Hillcroft Boutique Unique - Guest House, providing unbeatable availability and rates, meeting reliability and quality standards. In addition to a library and dry cleaning/laundry . Best wishes, We stayed on valentines night, our room was outdated, silicone peeling away in the bathroom and not particularly clean. No, The Grand Hotel doesn't have a casino. 37,439 were here. But no, he just started folding serviettes, just ignoring us! All clean, good staff and location. With a private bathroom equipped with a shower and Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. The Grand Hotel, Torquay - Updated 2023 Prices - Booking.com Is parking offered on site at The Grand Hotel? The staff were all really friendly and lovely but the restaurant was a shambles! Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. Is The Grand Hotel located near the city centre? The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). The Grand Hotel | Request a Wedding Brochure Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! You can book a shuttle, once your reservation is complete. Breakfast. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. The room I booked was cleaned well everyday and available for balcony. What are some restaurants close to The Grand Hotel? Extra beds Rollaway/extra beds and free cribs/infant beds available on request, Layout Separate bedroom and private bathroom, Extra beds Rollaway/extra beds available on request. Overlooking one of the finest bays, this elegant Victorian hotel offers 132 individually styled bedrooms, The Grand spa, AA rosette restaurant 1881 and is surrounded by 22 miles of spectacular Devon coastline. Booking.com does not accept responsibility or liability for any reviews or responses. The standard twin room has a heating system, a private safe and ironing facilities and is also provided with shower facilities, a hair dryer and an individual toilet in the bathroom. The rooms come with a TV with satellite channels. Our delicious lounge menu aims to reflect both our location in the bay and our head chefs passion for local produce, using seasonal flavours and letting local quality ingredients do the talking. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. We gave up on having dessert as 2 courses took over two and a half hours. Over 243 million reviews from guests after their stay. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. Loved the location, the spa and the food , Dreadful experience. Traveler (1388) Room & Suite (314) Dining (137) About 3.5 Very good 3,713 reviews #59 of 81 hotels in Torquay Location 4.5 Cleanliness 4.0 Service 4.0 Value 3.6 Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Contributions should be travel related. Bathrooms have hair dryers and free toiletries. Are there opportunities to exercise at The Grand Hotel? The hotel has 132 bedrooms and 4 floors. The closest major airport to The Grand Hotel is Exeter (EXT-Exeter Intl. The Grand Hotel stands in a 36-minute drive from Exeter International airport. the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. . As of Mar 5, 2023, prices found for a 1-night stay for 2 adults at The Grand Hotel on Mar 12, 2023 start from $53, excluding taxes and fees. Private parking is possible on site (reservation is needed) and costs 10 per day. I cannot fault them. With a private bathroom equipped with a shower and a hair dryer, rooms at the hotel also boast free WiFi. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. Other logos or product and company names mentioned herein may be the property of their respective owners. We didn't have time, so stayed here only for 2 nights, though everything was amazing. Outside Pool is closed from Thu 22 Sept 2022 until Mon 01 May 2023. The highest standards of hospitalilty was given to us in this restaurant by this young women. Electric kettle English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. Avoid staying at The Grand Hotel in Torquay. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Check your booking confirmation email to find your booking number and PIN. The smoke-free property has a leisure club.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Lovely views from the bar area as well. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. 5*, Thank you very much for taking the time to review your experience with us today, we are delighted to hear that you enjoyed your cream tea. The fan made little or no difference. The TV is hanging off the wall If I pay 100+ for somewhere I expect a premium experience. The Grand Hotel, Torquay | HotelsCombined A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED. The Grand Hotel - Reviews, Photos & Rates | ebookers.com The Grand Hotel Torquay, England, GB - Reservations.com Travelers say this hotel is in a good location. Many travelers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). Other amenities at this beach hotel include a library, free newspapers, and a terrace. Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. We didn't have time, so stayed here only for 2 nights, though everything was amazing. Sea Front, Torbay Road, Torquay, Devon, TQ2 6NT. The most helpful contributions are detailed and help others make better decisions. There was no cutlery and the bread was cut in vastly thick and uneven slices that were at points at least an inch thick. In my opinion for a 4star advertised hotel appalling service over all and a very disappointing stay. Nearby attractions include Torre Abbey Leisure Park (0.5 miles), Torre Abbey (0.3 miles), and Jungle Journey Adventure Golf (0.4 miles). Perfect location, polite staff, exceptional views of the sea. Certain services and amenities may be reduced or unavailable as a result. Relaxation is a priority in the thoughtfully equipped individually styled bedrooms and opulent themed suites, many of which offer entrancing views of the sheltered bay. Pool view We regret not bringing swimwear and didn't get chance to take advantage of the pool. Many travellers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. See more questions & answers about this hotel from the Tripadvisor community. Richardson Hotels Ltd. All Rights Reserved. We were renewing our wedding vows after 30 years of marriage so wanted a very personal service and wedding breakfast and this was.
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