", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. The purpose of this page is to help you prepare for your job interview. Why do you specifically want to work for Dnata? para informarnos de que tienes problemas. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Productive and and excellent work place. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. Muhammad Shofiyan Abdul Aziz - Customer Service Agent - dnata - LinkedIn From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. The interview process at DNATA is long and strenuous as there are many preliminary rounds. - collgues de tout type comme par tout. ". ", "I greatly appreciate constructive feedback. I have multiple safety-related tickets including X, Y, and Z. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. "In the past few years I was able to upgrade my education while still working full time. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. "I have recently implemented a schedule that allows for ride-sharing rewards which have cut down on our company's fuel expense by $9000 per month. I am self-driven and have no problem taking the initiative to get the job done. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. Working for Dnata gets you recognised and other companies want to grab you. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. dnata interview questions & answers | Indeed.com I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. The next question was what does API stand for, which I gave the answer. To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Dubai The most reliable source that I utilize is 'Transport Topics.' "Overall, my career has progressed a touch slower than I would have liked. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, Tell me about a time you deal with a difficult customer, How do describe your ability of initiative, What language do you speak except English, Tell me about a time you go above and beyond, Get started with your Free Employer Profile, Auxiliar De Rampa/Agente De Passageiros (1). Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. ", "While researching Dnata and the local market I did see that there are a few competitors in our area. "Thank you for asking - I do have a few questions. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Positive attitude with a natural ability to provide excellent service in a team environment, and when dealing with people from many cultures. Questions were about math, eye sight, english Grammer and passages but very tricky. The process took 1 week. The process took 1 week. Glassdoor users rated their interview experience at. Be the first to find this interview helpful, Its all about situation. If hired at Dnata you can be assured that I would exceed your safety expectations. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. how do you handle your stress in a difficult time? Followed by 2 technical ,1 managerial round. and Terms of Service apply. ", "I fully understand why a complete background check is required in this field of work. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Dnata Interview Questions (2023) | Glassdoor I certainly enjoy the challenge!". I applied online. Self-motivated individual and strongly believes in teamwork. It's important to be able to professionally give and receive feedback.". Strong support professional with a Bachelor of Business Administration (B.B.A.) dnata is one of the worlds largest air services providers. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? Dnata Customer Service Agent Salaries | Glassdoor Timezone:{%selectedMarker.timeZone%} I interviewed at Dnata in Feb 2023. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. - Is there any reason why you would not hire me? ", "I would say that I have a demanding task or project, nearly every day. los inconvenientes que esto te pueda causar. Employee referral22 %. This question can be a tough one because everyone wants to be liked and considered personable. I interviewed at Dnata (Manchester, England) in Oct 2022. Through Indeed22 %. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Vocational or Diploma (12+2 or equivalent) desirable but not required. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. Be prepared with specific examples from a recent news story or client reviews. Your company is forward-thinking and progressive. {%selectedMarker.name%} {%selectedMarker.primaryContact%} {%selectedMarker.streetAddress%} {%selectedMarker.addressLocality%} {%selectedMarker.addressRegion%} Get started with your Free Employer Profile. Share with the interviewer which skills you value the most. ", "That is a great question, and I appreciate that you consider continued education options for your employees. We have many competitors in this industry. "Continued education is vital to me because it allows me to remain current and competitive in this industry. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. dnata Interview Questions & Answers | Indeed.com Airport Customer Service Interview. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Getting passengers through check points and to terminals quickly and safely. Mumbai Area, India. dnata Employee Reviews for Customer Service Representative - Indeed ", "My current organization runs quite lean so, a big part of my job is to ensure that our resources are utilized as efficiently as possible. They agreed and implemented my suggestion. 7 Dnata Passenger Service Agent interview questions and 2 interview reviews. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. This question is not an opportunity to complain about your previous job or company! You should be transparent about your most recent earnings and be prepared to back up any salary requests. ", "I would say that my favorite responsibility in my current position is the on-boarding and training of new employees. Be enthusiastic when you discuss your long-term career plans! People cannot deny the ways that you impact their life, regardless of how they feel about you.". Sorry I couldn't remember the acronym for one! "I am always interested in learning more about this industry and the changes that are taking place. Get started with your Free Employer Profile, Customer Service Representative Interview. 3 round of interview. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. ein Mensch und keine Maschine sind. Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. Nous sommes dsols pour la gne occasionne. ", "I am currently making $100,000 per year with two bonus opportunities. 2 + years experience in a Customer Service role. Excellent time management skills combined with a superior knowledge of the customer service industry . Wenn Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. Simple and easy to understand the process. Disculpa I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. No matter which system you use I am sure that I can pick it up very quickly. Offering ground handling, cargo, travel, and flight catering services in 35. My co-worker wanted to go home, and he suggested that I lie about our count. Ask me what a JSON or API is and I will tell you exactly what it is. dnata - one of the world's largest air service providers - YouTube We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. The recruitment coordinator immediately called for an initial interview after passing the paper screening. "I prefer working in a more predictable environment because I can be more effective in my tasks. dnata Ratings 2.7 Average rating of 235 reviews on Indeed Headquarters dnata Switzerland AG Postfach CH-8058 Zurich-Airport, Employees 1,001 to 5,000 Revenue More than $10B (USD) Industry Transport and Freight Website dnata company website Popular jobs at dnata Salary Satisfaction 42% Of the employees are satisfied about their pay M.Roxas Highway First, we get everyone off to a common start. This was disgusting behavior from an interviewer to question my integrity. Dnata Passenger Service Agent Interview Questions | Glassdoor Here are some sample questions: - When would you like to have this position filled? The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. Talk about your education experience and be sure to highlight any areas of excellence. Also, what types of career growth opportunities would follow this position? 1.Technical 2 technical 3 managerial 3 round of interview. Questions and Answers about Working at dnata | Indeed.com Si continas recibiendo este mensaje, infrmanos del problema In a previous role, our inventory count was off. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. - How long has this role been vacant? Skilled in Management, Microsoft Excel, Customer Service, Microsoft Word, and Sales. After a week, I was called to report to start my duty. Contact us here. It was cool working in the airport my great experience as customer service agent with DNATA was over 7 years I really love my job I had gained good experience how to handle passengers and to work with team . We understand that discretion is one of the measures of excellence. Proficiency in spoken and written English. Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security Glassdoor users rated their interview experience at.
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