Audley Travel are excellent in finding small eco-friendly hotels to stay in wherever possible and suggesting more unusual activities to make the holiday more memorable. 2 reviews for Audley Travel, 1.5 stars: 'I turned to Audleytravel because I wanted an individualized trip to India and wanted to avoid problems. a lovely friendly manner too. Brilliant. Here are 8 tips for writing great reviews. We truly appreciate all of your support during covid, and we are delighted to finally be able to send you off on your much-anticipated trip. The Itinerary was Huge for twelve days. They were very knowledgeable, articulate and were genuinely excited in helping my wife and our family plan a trip. It sounds like you had the most wonderful adventure in Laos and we will make sure your kind comments are shared with Joanna, her leadership teams, and our partners on the ground in Laos. 4)In addition, we were supposed to be on a different ship and had to pay extra to be moved to this one. It was great to be traveling again and everything went very smoothly. We will definately use them again in the future. We travelled in comfort, with attentive guides and drivers at every stop. We truly appreciate all of your support during covid, and we are delighted to finally be able to send you off on your much-anticipated trip. We are delighted to hear how well you enjoyed your adventure - it sounds like you had a fabulous time! Audley Travel Traveller Reviews Start planning your next adventure with Audley. Nothing was too much trouble and, like Mark, all the representatives went the extra mile to ensure our trip was successful. Audley Travel "commission structure" Reviews | Glassdoor Audley planned and arranged our trip to Singapore, New Zealand, Australia and Borneo. Best wishesAudley Travel, New Mill Lane, New Mill, OX29 9SX Witney, England, GB, North Washington Street 77, 4th Floor, 02114 Boston, Massachusetts, US. Japan was poorly organized. hoping to re book straight away. It is, therefore, imperative that one deal with a highly reputable tour operator, and in the end, Audley was that kind of tour operator. He forced us to go into at least six shops in that village alone telling us to buy something. We also ensure all reviews are published without moderation. Audley Travel and COVID. Call one of our experts or arrange a video appointment for ideas and advice. Find wonderful travel, your way. We had an amazing trip organized and executed by the Audley team through out South Africa. Reply Report inappropriate content RickyShome London Level Contributor 11 posts 8 reviews Nothing was overlooked. Extensive knowledge of the area, and knows how to build the perfect holiday tailored to your needs. In fact the first flight was delayed. Dear PeterThank you for taking the time to share your great feedback with us. Audley Travel flagged this review for containing harmful or illegal content.Read more. Both extremely knowledgeable, professional and patient! Hi JackieThank you for taking the time to tell us about your experience! Seller of Travel Ref. This happened in ****** as well.7)The fact that this room was assigned to us along with the previously expressed disappointments we experienced made it clear to me that Audley does not have any one person taking responsibility to verify accommodations and arrangements. Due to the pandemic, we changed our holiday dates and destination three times. Our accommodations at More Quarters in Cape Town, South Africa - absolutely fabulous. It goes against our guidelines to offer incentives for reviews. I wrote them a three page letter that was never acknowledged. The hotels were perfectly picked to maximise our time. *A postponed or switched trip might differ in cost from your original trip based on the destination, time of year, and your choices of hotels and route. As a new subscriber, youll receive a copy of In the Moment, a curated collection of our top travel experiences for 2023 and beyond.Inside we showcase 42 of our specialists top-rated moments from their own trips that you can experience for yourself from tango lessons in Buenos Aires to exploring ancient Cambodian temples by torch light. Although we are saddened that you didn't book with us on this occasion, we truly appreciate your feedback and we look forward to welcoming you back to Audley in the future. Japan was hit or miss, but Vietnam was great. Our specialist, Isabelle Evans, has been particularly helpful in developing all our many varied ideas for our trip and making sure everything we wanted to see and do was possible. From the suggested hotels to the arrangements for transfers and tours, everything went smoothly. Travel the Audley Way We arrange trips to more than 80 destinations throughout the world and across each continent. Best wishesAudley Travel USA. We quite frankly didnt know who they were, what their names were and since it was 11:15am Saturday morning and we had not heard from them and had no way of contacting them we were getting nervous and decided we may need to get our own taxi as a backup. 2023 Trustpilot, Inc. All rights reserved. Dear ThomasThank you for taking the time to share your great feedback with us! This was an expensive trip for what I received. Flawless planning and execution of our Japan trip by absolute seasoned pro Laura Liszewski. We'll make sure your great comments are shared with the team.We hope you have a wonderful trip away!Best wishesAudley Travel USA. Audley Travel is a tour operator. Through these conversations we know that the success of every trip can only happen when everything runs smoothly, and were proud to offer an award-winning level of service thats grown a community of like-minded travel enthusiasts many of whom travel with us year after year. We wanted to plan a journey that would be tailor-made just for us. Unequivocally remains my default go-to planner! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. BBB is here to help. Join our mailing list to receive the latest updates and travel inspiration, All prices are in USD unless otherwise stated, CST#2117258-40 | Fla. Once again, Audley Travel remains the gold-standard of holiday planners! Best wishesAudley Travel. It was perfect. None of the rooms met our expectations as I asked for in my conversations prior to final booking. We are delighted to hear how well Annie organized everything for you!We'll make sure your kind comments are shared with Annie and her leadership teams. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Audley Travel by Hassled in Hawaii, 13 Feb 2022 Holiday Rating: Beautiful holiday in Hawaii Booked a 16-day trip to Hawaii covering three islands, self-drive. Trustpilot is assessing this review in accordance with our flagging process. We also almost missed our flight out of Hoi An because he insisted we didn't have to leave as early as everyone else said to leave (you could tell from his hungover face and Facebook pictures it was because he wanted to party the night before). Best personal travel experience. I am very sorry you did not have the experience with Audley you should have, it is very disappointing to read your comments on the logistics and our Travel Pack. Audley Travel flagged this review for containing harmful or illegal content.Read more. We are delighted to hear how well Ewan looked after you, and it sounds like you had a fabulous time exploring LA & SF - we'll make sure your kind comments are shared with Ewan, his leadership team and our partners in the US.Best wishesAudley Travel. We visited Bangkok, Chiang Mai and Phuket. They scheduled us in excellent hotels, arranged great personalized excursions, and provided us with superbly detailed information. Best personal travel experience. For their prices, there is no excuse for this. We requested the best hotels and they were all very good. We are delighted to hear how well Carter and the team looked after everything for you, and we can't wait to work with you again on your next big Audley adventure!We'll make sure your kind comments are shared with Carter, and our partners in Australia. We look forward to working with you in the future, on your next Audley adventure. As mentioned above, after speaking with a manger we understand that perhaps what we do as a company isnt right for your needs as a traveler. She helped us develop an itinerary that met our goals and included: comfortable accommodations, superb local guides, and suggestions of local highlights and restaurants to visit on our own. The holiday was originally planned for 2019 but with Covid restrictions we had to delay our departure. My love of travel was formed later in life and didn't really begin until I spent time on the west coast of Ireland and specifically the town of Dingle in County Kerry. We did not hear from ***** for 8 months until 6/30/22 when she sent us an email that she was quitting her job; the poor transition to the new specialist led to confusion, uncertainty, missed opportunities. The company office is an open concept and thrives on collaboration to ensure success. Audley Travel Reviews: What Is It Like to Work At Audley Travel? It goes against our guidelines to offer incentives for reviews. Audley Travel were amazing and honoured our booking at the original price. It received solid four-star ratings across the board, except for transport, where five stars means that it clearly dealt with last year's travel chaos better than most. And so it proved to be!Malcom W our representative was excellent! However, for the fees paid the trip felt packaged and not custom. We highly recommend this travel company. We can thoroughly recommend Audley Travel, and are already planning our next holiday with them! We are thrilled to hear how well Laura and the team looked after everything for you, and are delighted you had the most fabulous time exploring Japan. The planning and support from Mat from holiday inception to departure was magnificent - his knowledge of the area we were visiting provided both reassurance and fabulous insider information. Simply Incredible! It sounds like you had an unforgettable getaway, and Audley's extra attention to detail truly shines through. It sounds like you had an unforgettable getaway, and Audley's extra attention to detail truly shines through. Dear Mrs StephensThank you for leaving your review. At $1200. Reply from Audley Travel. Nepal is a very special place, we loved it. Audley Travel worked with us across all three destinations without any issues and without making us feel awkward. Ewan was insightful, helpful and created a great itinerary.The hotels were in brilliant locations and the beds were very comfortable. When Sweden closed to Americans, Audley offered credit. Best wishesAudley Travel. At almost every step along the way we were confronted with problems due to the lack of follow up from Audley. It's been three weeks, we have been back in the States for two weeks, and we have heard nothing. As a result, local people are motivated to preserve what attracts visitors, be it their culture, wildlife or environment. 617-223-4500 Make an inquiry Veronica Southeast Asia & Alaska Specialist Matthew Southeast Asia & Alaska Specialist Tesia Thank you for your review it's great to read you had a fabulous trip, and one which you will remember for a long time! That is why we contacted Audley Travel. In other words, it is not the fault of one bad travel agent at Audley. Japan was hit or miss, but Vietnam was great. Dear SandraThank you for sharing your wonderful experience with Audley Travel and for letting us know how much you enjoyed your trip to Laos, Vietnam, and Phu Quoc Island. ****** knew we were here for the view and asked the hotel to switch us. The exo-app in county was fantastic and our bespoke itinerary was perfectly created by Laura! We have no hestitation in reommending them. and will make sure your feedback is shared with Nick and his team.Best wishesAudley Travel. I cant tell you how much we enjoyed every minute, Not one hiccup. 4 days ago. Also, a shout-out to concierge specialist Sofya Jasmine who took our initial query, helped us hone our options and connected us with Emily. She organised a wonderful holiday for us with fantastic hotels and tours nothing was too much bother for her. Since the beginning, weve strived to work with local people and businesses in our destinations. At one of the hotels Audley uses, the person at the desk who was helping me with a very confusing Audley-booked excursion mentioned that about half the Audley clients had problems.
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