2 of the 3 times, the person never bought it again anyways. buyer obviously wants it but atm theres nothing i can do and i have a bad feeling the parcel is lost. sold an item for 150 and going to revieve 130 smh. i would obviously refund the buyer if they never get the parcel but then i am out of pocket my item and out of 80. i'm going to phone the post depot tomorrow before i talk to the buyer about what we should do but unfortunately i do think it's lost. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I get to the post office and I was told that the address was invalid. Sorry guys but I need to rant. i think the buyer is a kid though, like genuinely, so i'm not sure if & i havent received my funds yet. and our To ensure you have Buyer Protection / Seller Protection you need to have bought or sold through the Depop BUY button If anything goes wrong with a purchase or a sale, you can report this to us for extra support Direct payments outside of the BUY button are not allowed and violate our Community Guidelines however a few days later she asked "girl why is the package heading to my old address in a different state" so i realized oh my lord she didnt even fix her address correctly and she said "this is why i mentioned my old address so u could check to see if it's correct." Depop is known to have relaxed requirements. Privacy Policy. I took it home and messaged the buyer, telling them that they gave me the wrong address. i jus want my money man. yeah this is definitely a lesson learnt to always put my address on the back of the parcel!! anyways the second time she purchased i assumed her address was updated and correct cuz she had like 2 days to fix it so i went ahead and shipped it. RANT!! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Never provide your email address or phone number to a customer. Of course, the Buyermistakenly gave me incorrect/invalid address and the package was resent back to me. So sellers have to pay extra for others' mistakes? it was then showing as sent back to sender. ? Just an unnecessary headache lol. which is really annoying cuz i lose the paypal fee, plus i already gave her a discount. They asked me to ship it next day, so I did. your best bet will probably just be to refund the buyer and offer to let them repurchase once you have your item back. They complied with the request and asked for my full name as well. They gave me another address, and told me to ship it quick because they are going on vacation. Buyer gives me wrong address TWICE, wants a refund but still expects item?? Seller sent item to the wrong address. they're trying to scam you, buyers do not need your email. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. it doesnt have my address on it so i have no idea how it will get back to me. so i sold some joggers for 80 and it was just a normal thing at first like i wrote the address on the parcel and sent it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I've done this several times. I said "well first, I'm going to have to buy a new polymailer." So between gas money and the new polymailer so far, I have lost money. Scan this QR code to download the app now. Privacy Policy. This has been happening so often that I've had to put a disclaimer in every listing saying to "double check your address before purchasing." 68. r/Depop. Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. and our Congratulations! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. if you used the depop shipping label it isn't your fault or anything. she also said ".cant you just write the new address on the label" which annoyed me . I listed a few things last night, and have had an influx of accounts with no feedback saying they want to make the purchase but require my email address (one said phone number) to check out. Girl, do you REALLY think Im going to buy a third polymailer and drive to the post office on your time for seven dollars??? Did I handle this correctly? Yeah, that's happening to me too. The next day, I go to try and ship once again. Steps 1 Open Depop. and our but also im a college student and its midterm season, checking her address is not my priority esp when i had 12 other packages to pack and ship. and our Um babe you got a refund- Im not sending you anything lol. For more information, please see our What can I do? just ignore/block. So any help would be appreciated! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. i just purchased like 5 things from different people on depop, and i just realized one of the numbers on my address is incorrect. Buyer needs my email address. she also said "cant you just write the new address on the label" which annoyed me even more cuz IF I COULD DO THAT why would i bother refunding u and making u pay again?! For more information, please see our A sub for discussing all things Depop. Buyer put wrong address : Depop 1 Posted by 2 years ago Buyer put wrong address On the buyers order details she still had her old address and didn't notice until I had already shipped the item. def not my responsibility as a seller to make sure the buyer's address is correct. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 98. But I specifically told the seller to deliver it to X address instead. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. its been probably a week now and the parcel hasnt been re-delivered to the royal mail depot or my house. which is really annoying cuz i lose the paypal fee, plus i already gave her a discount. the guy at the depot told me to just wait and see what happens. They shipped almost immediately the next day. Or could I manually pencil it in & USPS would be able to deliver it properly? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. i need some advice (pls) on something thats gone wrong w a buyers order. so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong! When the package is sent back to me how do i get a new label without purchasing one I dont know what to do and definitely refuse to pay out of pocket to resend these items to peoplehelp , Scan this QR code to download the app now. Cookie Notice Reddit and its partners use cookies and similar technologies to provide you with a better experience. Please read rules before posting. As young as 13 years old can register in Depop, make an account and start buying or selling. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You should refund the order, relist it, and have them buy it again with the correct address. 4 4 Related Topics Im sorry I just hate entitled people. Contacted buyer and got a good address. I was more than happy to refund to just be done with this person, but the buyer is still messaging me asking when they are going to get their item. spoke to the buyer and the buyer gave me the wrong address, and told me when ive got the parcel back to send it to a NEW, completely diff address. So if a buyer made a mistake of entering the wrong address and the item was shipped back to me, why do I have to refund in full in order to have the Depop fees refunded to me, especially when it was charged to the seller and not the buyer?? i texted him twice but havent heard from him since & he blocked me on ig. I waited 8 days, but the package still has not came. and we wouldnt even be in this situation if she hadnt bought it knowing her address was wrong!! and our Step 4: Tap on 'Connect PayPal'. so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong!".so i was like ok ill have to refund u so u can update the address and then u can repurchase. The buyer messaged me saying it was on the way back to me and if I could please resend it out to her. The buyer gave me an incorrect address AGAIN. Step 3: Now tap on the 'PayPal account'. Privacy Policy. Scan this QR code to download the app now. Use the address in your Depop sales receipt to ship your item Describe and take accurate photos of the items you list Only use tracked shipping to send items Keep your proof of shipping receipt or take a photo Make sure that the payment clears into your account before you ship I sold with Depop Payments This upsets the buyer and now opened a depop dispute. my local post office is also no help. Last week, someone bought a piece of jewelry for me (keep in mind the total transaction was $7). For more information, please see our If you have not gotten a confirmation in app/on depop website that states "1 to ship" under the "all sold items" icon, then you have not sold an item. I said well first, Im going to have to buy a new polymailer. So between gas money and the new polymailer so far, I have lost money. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. the funds arent pending on my paypal & i checked my transactions on my bank account, still got nothing. Please contact the moderators of this subreddit if you have any questions or concerns. A sub for discussing all things Depop. Complete noob when it comes to selling, especially in FB Marketplace. does anyone have any advice? Buyers with wrong address I have 3 different people order things from me the last couple of weeks and after I already shipped their packages they realized they had the wrong address. and our Cookie Notice Hi folks, I was selling an item and used FB's prepaid shipping label (via USPS). Privacy Policy. Um, no. They complied with the request and asked for my full name as well. If the courier loses your parcel, and your tracking does not say delivered, you, the seller, must refund the buyer and apply to be compensated by the courier for the loss. Is there a way I can edit the shipping label to reflect the good address? There are over 100 million items listed on Depop, with 90% of users aged 26 and under. I messaged the seller and it turns out they sent it to the old . They shipped almost immediately the next day. You can find this app on one of your Home screens, in the app drawer, or by searching. 2 people already shipped 2 of my items & i messages the other person in hopes to correct my address before she ships it but is there anything i can about the already shipped items? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I took it home and messaged the buyer, telling them that they gave me the wrong address. 3 Tap Buy. and our They said it was their bad and they are going to go to the post office to resolve the problem, but what is that going to do? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The next day, I go to try and ship once again. For more information, please see our I have 3 different people order things from me the last couple of weeks and after I already shipped their packages they realized they had the wrong address.
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