Nov 09, 2020. Thank you for taking the time to submit your feedback. Its nothing but hassle and stress getting them to do anything and I very much wish id purchased from a different house builder who values their customers. I see a lot of ppl complaining about kier.They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 [email protected]. Start of main content. Kier Group CEO is optimistic that, with investment in upskilling, the construction industry can help support economic recovery Andrew Davies, Chief Executive of the Kier Group, has opened the Cardiff. Typical big company really. Disgrace of a company ! . If necessary, we will produce a longer report. If you have a concern, raise it with the person you are dealing with. The work carried out is horrendous and I cannot believe how BT can use them. Learn more about Resolver Pro and how to claim your business. Complaints Officers can advise on the type and scope of complaints they can consider. Absorbent Hygiene Products and Nappy collection service request. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. We will explain how and why we came to our conclusions. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 For example, the Welsh Language Board about services in Welsh. Kier Complaints Email & Phone | Resolver UK He sorted everything out for me. Where there is a need for significant change, we will develop an action plan setting out what we will do, who will do it and when we plan to do it. Ppl of ethnic origin get blackballed or a victim racial filtering. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Kier | Our Locations Property Results | Resident Service Portal - bridgend.kier.co.uk Cardiff - Conway House. Inept upper management working on an "old boys network" basis. If we did something wrong, well apologise and, where possible, try to put things right for you. We use dedicated people and clever technology to safeguard our platform. We will also ask you to tell us what outcome you are hoping for. Bridgend. Employers / Post Job. Email: Thank you for your understanding. So he was doing it whilst people swimming until 2 oclock. Upload your CV. Registered office: 2nd Floor, Optimum House, Clippers Quay, Salford, M50 3XP Please place your recycling and waste at your propertys edge by 7am on your collection day. Please check with your phone provider if you are unsure about how much a call will cost. Company reviews. Manchester- Optimum House. Complaints Officers can advise on the type and scope of complaints they can consider. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. When you express your concerns or complain to us, we will usually respond in the way we explain below. If you need help, you can speak to someone on the Meic Helpline (phone 080880 23456, www.meiccymru.org) or contact the Childrens Commissioner for Wales. Find out how we enforce anti-littering rules in Bridgend County Borough. Good pay and work/life balance, good bunch and lads and supervisors. We believe that all complainants have the right to be heard, understood and respected. See jobs, salaries, employee reviews and more for Bridgend location. Tel: 01656 643643 [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. It may be worth issuing helmets and harnesses for that style of driving and tin openers for all the unlucky road users around him. The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the council and our partners across the community in one place. If you had to pay for a service yourself, when you should have had one from us, or if you were entitled to funding you did not receive we will usually aim to make good what you have lost. Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. In some instances, we may ask to meet you to discuss your concerns. Click on a service above for more options or click here to look up another property. . You can reportabandoned vehicles, dog fouling and fly tipping to: You can report public transport, road safety, traffic management and car park issues to: You can reportdangerous structures,drainage and blocked sewers on private land to: Trading standards issues such as doorstep crime,animal health and welfare,scams andillegal money lending should be reported to Shared Regulatory Services. when a legal framework applies and we will then advise you about how to make your concerns known. Recycling and waste - Bridgend CBC Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 let you know within this time why we think it may take longer to investigate, let you know where we have reached with the investigation, and. 23 Cemetery Road, Bridgend, CF31 1NA. Snapshot; Why Join Us; 704 . We offer a chargeable service to businesses within Bridgend County Borough. Rating. Tel: 01656 643643 Email: . Dispensation sacks for refuse collection, for larger households or householders with Coal fires. The extent of this investigation will depend on how complex and how serious the issues you have raised are. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Click on a service above for more options or click here to look up another property. Click on a service above for more options or click here to look up another property. reporting a faulty street light, requesting an appointment etc) then this policy does not apply. You can get in touch with our central complaint contact point on tel 01656 643565 if you want to make your complaint over the phone. Kier | Contact us You can ask for a copy of our form from the person with whom you are already in contact. In complex cases, we will draw up an investigation plan. kier were doing work on behalf of BT and dug my drive up, they then decided to fix it by throwing tarmac over which has now come apart, I have been complaining to them for 3 weeks and they keep ignoring me. This will be provided for each financial year. So many issues with everybodys homes its unbelievable. Kier Group careers in Bridgend | Indeed.com I shall have no option but to now take this up in a more formal legal way . Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Slectionner une page. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or [email protected]. We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints. Kier Opening Times in Tondu. [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. In times of trouble or distress, some people may act out of character. If you make a request for a service and then are not happy with our response, you will be able to make your concern known as we describe below. If you are experiencing an infestation of Mice, Rats, Bed bugsor Cockroachesat a residential property, we can arrange a free visit from our Pest Control Team. 1 Kier Group reviews in Bridgend. They are rude and arrogant staff are werid people I QUIT! Last Service 27/04/2023 Next Service 04/05/2023 Refuse Sacks collection. I would highly recommend them. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Customer service is awful and they dont accept responsibility . Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. And all they can say is, cant get anyone to do the job!! Your feedback. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. give you regular updates, including telling you whether any developments might change our original estimate. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or [email protected]. We appreciate your views and will use them to improve our website. [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Tel: 01656 643643 Home | Resident Service Portal - Kier We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Working at Kier Group in Bridgend: Employee Reviews | Indeed.com Find jobs We will provide any service youre entitled to which we have failed to deliver. We will ask you to tell us how you would like us to communicate with you and establish whether you have any particular requirements for example, if you need documents in large type. Child and Adolescent Mental Health Services (CAMHS) - Cwm Taf Morgannwg Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 I was picking up my wife, with the kids in the back. You can report highway issues such as blocked drains on public land, potholes, vandalised street furniture and overgrown trees and hedges. Wish I could give less than 1 star. Refuse service complaint; Report missed collection; . We can collect larger household items such as sofas, doors and beds. Find opening times for Kier in Maesteg Road, Tondu, Bridgend, CF32 9HZ and check other details as well, such as: phone number, . Bridgend County Borough Council is committed to dealing effectively with any concerns or complaints you may have about our services. Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. If the member of staff cannot help, they will explain why and you can then ask for a formal investigation. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Sign in. Kier is a major contractor in the social housing sector, but it seems like it is one of the worst. This policy is also available in Welsh at our public buildings and on our website. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Kier. Get started now and lets get this sorted. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. We have a separate policy to manage situations when we find that someones actions are unacceptable. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. 2nd Floor, Optimum House, Clippers Quay, Salford Submit Review . All complaints related to the standards (or any other service provided in Welsh) will be taken seriously and will be fully investigated to establish the validity of the complaint. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. 46 Pyle Inn Way, Pyle, Bridgend, CF33 6LP. In all honesty a company like this should not exist at all. If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all . Ppl of ethnic origin get blackballed or a victim racial filtering. . I was swimming in my local swimming baths. You can be certain that youre talking to the right person at the right time. Contact details. Occasionally, we might suggest mediation or another method to try to resolve disputes. Manchester- Optimum House. Normally, we will only be able to look at your concerns if you tell us about them within six months. Have now been waiting a year for a kitchen unit door to be replaced which had been damaged before handover. Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Nobody seems able to locate any of the three that have supposedly arrived! This is because it is better to look into your concerns while the issues are still fresh in everyones mind. Property Results | Resident Service Portal - bridgend.kier.co.uk Register for nappy and absorbent waste collections, and find out the rules for using this service. If we did not provide a service you should have had, we will aim to provide it now if thatis possible. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Driver Loader - Kier Group Plc Careers Additional sacks for refuse because you have run out - Must be pre-ordered via the . Updated on 24/03/2023 . Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. DO NOT SUPPLY - they are most unprofessional! We will not tolerate aggressive or abusive behaviour, unreasonable demands or unreasonable persistence. also considers our response to complaints at least twice a year. Submit Review. It goes against our guidelines to offer incentives for reviews. Kier | Our Locations Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. If your request was completed after 12pm they should be collected tomorrow. ComplaintsLegal and Regulatory ServiceBridgend County Borough CouncilAngel StreetBridgendCF31 4WB. [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Conway House. If you are reporting a missed recycling collection, you can also select what container or bag was missed, and if a sticker was applied. You can also use this concerns and complaints policy if you are someone under the age of 18. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. 2nd Floor, Optimum House, Clippers Quay, Salford Enter your postcode and, when prompted, select your address from the drop-down menu. Date of experience: 09 February 2022 We will deal with your concern in an open and honest way. They call themselves builders? I complained on the way out and the manager of the leisure centre said he was ment to finish by 1 oclock. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Kier Group Employee Reviews for Truck Driver in Bridgend If you are approaching us for a service for the first time, (e.g. We also ensure all reviews are published without moderation. 2023 Resolver Consumer Online Limited. I was unfortunate enough to be behind one of Kier's flatbed pickups a few months ba ck when his full load started hurling off the back of the flat bed onto my mini a few months back, the damage to my car was just short of 1,000 I have video footage as well as 2 witness statements however the driver of Keir was well aware of the incident as he come back around the roundabout to remove all the load which ended un being in pieces - black plastic sheets of some sort. Anybody knows if you can call someone here criminal? This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Opens in 1 day. We will tell you who we have asked to look into your concern or complaint. Terrible customer service. [email protected], Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -.

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