If not used, they will expire. Never had an issue. Thanks so much for any help you can give me! I offered my DOD ID card and doc letter without being asked. The registration will consist of a live video chat with a cast member, who will determine if you are eligible for DAS. It will most likely depend on the ride! Recently, updates were made to the Disability Access Service at Disney World to be even more user-friendly! So it's not like I'm sitting by the phone. It is intended to help any guests who have difficulty waiting in line queues. DAS is given out on a case-by-case basis, so we'd suggest that you check in with Guest Services when you arrive at the parks to discuss your options for accommodations. All rights reserved. She lives and works in Orlando so visits frequently. In the U.K. for all attractions there is discount for anyone with a disability and the carer goes free, do you have anything similar at Disney World? Anyone in the party can make the selections for everyone, but the guest with DAS must be present when the return time is redeemed. Perhaps look into other options if you get denied again. If pre-registered, you can start booking return times on the app once you are in the park. This subreddit is dedicated to all things Walt Disney World! We're planning to visit Disney World in July and we were hoping to get a DAS pass. Monthly news, planning tips and special deals. Test Track was closed during our 8-9 pm window at Epcot. Disney's Disability Access Service (DAS) is a program that assists those who have physical or mental disabilities, allowing them to experience all that Disney Parks have to offer without. Very disappointed I called das 2 times waited over 30mins too.. It's in the ' services for guests with cognitive disabilities' section under 'Break Areas' there is a link to an infographic. Don't forget to take advantage of the 4+ Fp+ you can get each day! How many guests in one party can be covered under Disney World's DAS? He would be interested in the audiodescription service. There is a two-hour window before you can make another selection. If you can't pre-register does that mean you have to do it when you arrive or is the service not available at all for non-residents. Pre-registration can be as early as 30 days in advance, but no less than two days before arrival. RC qualified for the Disability Access Service (DAS) at Disney World and we were not sure what to expect during the registration process or while we were there. There is a fully refundable $25 daily deposit for use. How to qualify for Disney Disability Pass Before COVID, you could only apply for a DAS Disney World pass in person, but now there are two ways you can do this: pre-book an online appointment with a Cast Member, or you can visit Guest Relations physically in any of the Disney Parks. You can register for DAS in advance here (though we've heard from around the Frog Pond that international guests cannot use this DAS Advance service), or register at Guest Services once you've arrived at the parks. Any ride with a standby wait time is eligible for DAS return times. Go to the three horizontal lines on the bottom of the app, click that, and then scroll down to the box that says DAS. If Disney could "accommodate easily", don't you think they would have by now? Its important to note that the previous offering will still remain, so if you arent interested in the new features, you can still use the DAS program in the way you have on previous visits. EPCOT: Before entering the park, head to the far right. Trying to get to the parks early has always proven to be a good strategy. They will not rush you. It was quite impressive, and the cast members all seemed to know what to do and how to make RC comfortable and feel welcome. The contrast between foreground and background text will increase. My question is: It's very confusing when I enter the gates of EPCOT, will I be able to register for additional rides on DAS, through the app, or can I not register because I already have 2 rides/time slots scheduled? No, DAS is valid for 60 days once registered. For assistance with your Walt Disney World vacation, including resort/package bookings and tickets, please call (407) 939-5277. Disney will eventually figure it out. 16 Reply ClaimOk8737 6 mo. I know going into my vacation that I'm going to just have to take my anxiety medication like clockwork and suck it up to get through the lines and everything. There are a few exceptions to the policy, as sometimes guests with a DAS stroller tag may not be able to enter areas that the stroller cant safely navigate. 2023 Hasbro. It wasn't until Disney changed the policy to "physical disabilities don't qualify for DAS" that people stopped doing it. Do you have any tips? Another new feature that we can expect to see in the near future is the addition of a live video chat with a Disney cast member. If you have a regular ticket, it is good for the length of your ticket. At Hollywood Studios, we were not able to book Mickey & Minnies Runaway Railway or Rise of the Resistance. The DAS allows the family of the guest with the disability to come back at that time with the DAS guest. Rocky and Bullwinkle and Friends TM & Ward Productions, Inc. Nintendo. Return times are valid until redeemed prior to park closing. I am 100% disabled veteran for mental health reasons. I have never seen it like this. In England I have an access card. Also with the Genie+, you can only book each attraction once. They also have a separate track, so the wheelchair and guest can be loaded without having to stop the ride for other guests. No issues. Until you have walked a mile in their shoes, you have no idea what it's like. It lists all the places in each park that are a quiet area if you need it. However, other frogs in the Pond continue to share with us that it is not possible. In the past when using the DAS pass the person assigned to the DAS scans their magic band first and then the 5 people going along scan their magic band. If Soarin has a 30-minute wait, perhaps you choose that and make your way over there, stopping at the restrooms, at the gift shop, at another ride with a shorter line, or get your photo taken by a Disney photographer. Make sure everyone in your party is linked in My Disney Experience so everyone can be included in DAS plans. Thanks so much! Using some secret entrance? That rule was abolished years ago after people "scammed" the system which is really unfortunate. Oh, yeah, I said diapers are not an option because she won't do it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you are picturing your sister waiting on a bench outside the attraction, how are you proposing she get to the head of the line when it is her turn to ride? I dont want to have to give anyone my medical file just to qualify. I love how thorough this guide is! In other words, eligibility is determined by a Guests why and not their what. Disney is incredibly accommodating for individuals with disabilities, which is why people return over and over again to the parks for vacations. Definitely. I know that you can help me. Check out our post on Disney World tips to make your trip magical. Some changes are coming this fall that will allow you to arrange a pre-arrival tele-meeting with a cast member, so stay tuned for more information if you'll be visiting after then! Share your tips in the comments! Easy check mark indicators for best park to visit each day. Have your Disney World tickets and reservations for each park. You must return in that one hour, or they may not honor the reservation. Guest Services is located outside of the gates near the monorail entrance. Once your boarding group is called, cast members will direct you on using DAS. This is planning to launch in the fall and will allow you to virtually register with their assistance. How do you even try and apply in advance for DAS?! "We booked our trip based on the crowd calendar and it was spot on! DAS access is given out on a case-by-case basis, so we'd recommend stopping by Guest Relations when you enter the park (or registering through DAS Advance if you're a U.S. resident) to see what accommodation options are available for you. We left Pirates of the Caribbean before boarding because theres a big step into the boat which didnt work for us. You dont have to return at the exact time if you arent quite ready, so youll just be able to wait until your travel party is ready to ride and then enjoy the attraction you selected a pass for. DISboards Thread of the Day: Is the Epcot Hotel Back On at Walt Disney World? Happy to share the secrets and guides to help make your next trip magical. We will be arriving in the USA two day before our tickets start. Genie+ is a whole other blog post (that Im not writing). It depends on the length of your ticket. My son also has ADHD. But first research. where she may not be able to get up and use the plane's bathroom. Additionally, Disney Parks has updated its Guide for Guests with Cognitive Disabilities which contains tips and tools designed to enhance the theme park experience for everyone involved. We are 2 families travelling together so more than 6 but park tickets are split between the 2 families. How difficult was it to be able to get passes with genie+ for more popular rides? Maybe, you will have to look at Disney in a different way; so, your sister can have fun there. DAS pass are for disabilities!!! I am annoyed as this seems unfair and misleading. Do I have to get a DAS pass for my son every time we go to Disneyland? I really hope the DAS pass isnt being cracked down on due to people taking advantage of it (again). Thanks. Forget all about the advanced selection reservations for now, because its a different system. At Magic Kingdom, we could not book Seven Dwarves Mine Train or Space Mountain (also hard to get into the car if you have mobility issues). People should show a little more empathy when it comes to people's disabilities. Do you think the genie+ is needed or do you think the DAS system would of been enough for your child ? I registered for DAS and got accepted. We decided to wait, and were glad we did because we didnt need Genie+. They give you 2 mins to answer and my son has adhd hyperactive disorder. I read about others who waited only a few minutes (one person went on first thing on a Saturday morning). I am 30. I would like to register for a DAS pass for my foster son. Plus, park hours, special events, weather, and more! Similar to our Disney World DAS guide, we have one for Disneyland DAS. You have to wait the same amount of time as the people in the standby line, but you dont have to do it in the actual line. Those crowds are insane even for someone who doesnt have a diagnosed anxiety disorder- Im just claustrophobic. As I cannot find a way to do it from the UK. Unlike Disney Genie+, which currently only allows a ride to be selected once per day, there is no limit to return times for the same attraction. Disney World, Also it does not seem to be working well if people are having to wait in line for several hours or several days. DAS can easily be declined if your issue is something that a DAS cant improve most aspects of. Time to have fun! Thats how we rode Toy Story three times in a row. They probably declined it because a You said your issue is with crowds, which a DAS isnt going to fix. We will be traveling with 5 adults, 1 child (who has a DAS) and a 2 year who doesnt require a ticket. While DAS is designed for those who have needs beyond limited mobility, Disney's official stance is: "A guest whose disability is based on the necessity to use a wheelchair or scooter does not need DAS. Your stated needs can range from the need for a quiet area to wait in lieu of standing in line, a pass to bring a stroller right to the loading area of a ride or other specific needs your family may have. When chosen, they reflect the current standby wait. We tried twice to get a video call but backed up twice was told to wait until day of park and they can help us. If youre only worried about getting through the line queue or accessing a ride with a scooter, you can simply head to your chosen attraction. We cant do unless we know ahead of time before booking. Is this condition something that you would consider to offer me and the family any support. Can we rent a wheelchair in combination with the das pass? Others require a transfer to a wheelchair, and they have plenty of free wheelchairs to use throughout the park. It may be a little trickier with virtual queues, but if you end up in different boarding groups, we'd ask the team members in front of the ride if you can combine. Disney handheld devices are available from Guest Relations at all 4 theme parks on a first-come, first-served basis. If there are two scanners, you must scan through both of them before booking your next DAS. Do I have to get a new DAS at the start of each day? Generally, Guest Services does not keep records and policies could change, so it's not guaranteed. Disney makes these decisions on a case-by-case basis, so we recommend hopping to Guest Relations upon entering the park to see what options are available to you. Magic Key Discounts. Color me confusedyou want a DAS but your concern "isn't wait times"? The individual who is requesting DAS must be present for the call. Could you give me some advice or a link to book DAS, will we need 4 separate passes and does this include free car parking. Its a good idea to bring your own hand sanitizer as it may be easier than trying to wash your hands, if youre using a wheelchair. Comment for robots Otherwise, you can register at Guest Services once you've arrived at the parks. Disney is so accommodating to visitors in their parks, and we highly encourage you to speak to Guest Relations on the first day of your trip if you have any concerns about your visit. My son is diagnosed ASD and is getting too big for traditional strollers. We're not concerned about wait times; we don't want preferential treatment - we just want to be able to go to Disney World and not have a miserable time because of an uncontrollable medical condition that they could accommodate easily. Orlando. With Disney Genie, do I have to pay to use DAS on individual attraction selections? And a new feature includes being able to receive DAS return times through the My Disney Experience app! Minions and all related elements and indicia TM & 2023 Universal Studios. We'd recommend reaching out to Guest Services directly by calling (407) 560-2547 or emailing [email protected] as accommodations are usually assigned on a case-by-case basis. If a posted wait time is 15 minutes or less, guests using DAS and their party are typically given immediate access to the Lightning Lane entrance. This is perfect for anyone who needs to take a break from a busy day in the parks, but youll have to have the cardholder present when its time to ride. JavaScript is disabled. Disneyland Disability Access Service (DAS), Disneyland's disability pass, works to meet guests' needs on an individual basis. Does the DAS cardholder have to board the attraction with the rest of the party? I know there are baby care centers, but do you have recommendations for quiet places to go in the park if you have a kiddo who needs a sensory break? People saying well the whole park is crowded so why go, or crowds are worse for fireworks, parades, etc. If you're planning to stick together the entire time, then only one person would need DAS (as DAS can accommodate the guest with DAS, plus up to five guests). 3) There is no reason continue the abuses of the old GAC. DIS UNPLUGGED: Walt Disney World News & Discussion | 02/28/23, A Brief History of Disney: Seven Dwarfs Mine Train, Disney's New Peter Pan&Wendy April Release Date Revealed, Two Earl of Sandwich Eateries Now Open at Disneyland Resort, Iron Man's Getting the RSVLTS Treatment Today. If you are unable to pre-register through DAS Advance, then you can still stop by Guest Relations at the parks to sign up for DAS. It may not display this or other websites correctly. Of course this is good advice ALWAYS. DD's roommate tours with a DAS because of diabetes. I spoke to the Disability Services hotline and they said there's no "guarantee" that we'll be issued a card. The Mandalorian & Grogu Surprise Guests in Star Wars: Galaxy's Edge. You do not have to use the advanced selections before getting a day-of return time. Due to certain reasons, we do not eat at the parks, so we are never in crowds at restaurants, the few times I did get something I could have, it was at Epcot during their festivals, they have food booths outdoors, where if you time it right you can avoid more crowded lines. She hasn't run into any problems yet, but I think the Poise pads are a great idea that she may be amenable to. The DAS covers both the impacted guest and those in their group (up to six people, including the DAS holder). Is the new Genie + the same as a DAS pass? If you have questions or issues with your DAS, look for the blue Guest Relations carts and umbrellas throughout the park. Yes, a child under three years old can still receive a DAS pass. The person requesting DAS needs to be present and you must have your tickets or your Magic Bands to complete the process. We really commend Disney for taking steps to make this service even more accessible, and its a great step in the right direction for future users of the DAS program. Hey, my 2 middle children 11 and 7 have fabry disease (there dad passed away from it 2017) Fabry disease is a metabolic generic disease, it affects renal including heart and kidneys. However it appears the pre registration DAS is only for US citizens :(. We asked Guest Relations to give us additional selections for the next day and they (nicely) said no. They sound very similar. Yes, you would need to reapply. Currently at Disneyland and Disney World, Guests can only register for disability access once they are at the theme parks. How to get the DAS Disney World. Push through the crowd of people, trailing her family in tow? Hi! I cant find a link or anything on the Disney world site. Our step-by-step guides will save you up to 4 hours a day. At restaurants, they will let you bring the scooter to the table, but then someone from the party may need to bring it outside, and then back again when its time to go. Share them in the comments below! However, the issue over anxiety is not unique. All of these things involve the freedom to move around. For example, I grab a reservation for Haunted Mansion but then decide I want to ride Seven Dwarfs Mine Train at that allocated time. They require you to use DAS system. If theres no one waiting, why not let them go again, right? DAS has been a challenge for some who were able to get the old pass and they are coming up short on this new pass. Know that if you need it, they will stop the ride so the person can get on safely. Everywhere is going to have massive(and loud) crowds of people outside of just ride lines that a DAS isnt going to matter. An elementary teacher taking every opportunity to go to Florida and explore Disney, Universal, and Orlando. Ask them if they need the key. Hi, I have 2 autistic children and will be applying for DAS later this year. Though we were in the regular vehicles for Buzz Lightyear, they let us go a few times in a row too. My husband is disabled and was able to get DAS. This is separate from the Advance Selections, which you can have two per day. Just wanted to let you know that despite the above service being advertised internationally, I have been informed by disability services it is only available for those in the US. Hi there, I think this is the case sadly. Beauty! at Guest Services on my first day. . Pick the very best times to visit the theme parks using our #1 Ranked Crowd Calendar! Then you can leave the attraction and come back when the return time arrives - then they usually put you through the FastPass line. Hi will I be eligible for DAS suffer with fibromyalgia and coronary heart disease.. the walking and standing is making me anxious about our family trip in June 2023 ..we are a family of 7 . My son recently broke his elbow and although not in a cast now he has now been put in a mobility brace which will be in place for the whole of our visit. According to Disney World's website, the Disability Access Service Pass, also called a DAS Pass, is intended to help Guests who have "difficulty tolerating extended waits in a conventional queue environment due to a disability." shopDisney. The pass or card portion of the name is leftover lingo from a time when guests were provided with a paper or plastic card to use in the program. I talked to a CM who said to explain that it's "dangerous" if she can't get to the facilities in a timely fashion. Cart. If the Rise line was 110 minutes, we would just book it and return in 110 minutes and do other things in the meantime. 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Will be applying for DAS '' that we 'll be issued a card its use... No one waiting, why not let them go again, right the Caribbean before boarding because a. In the stall the Resistance that it is good for the length of your.! Return in that one hour, or crowds are worse for fireworks, parades, etc to Disneyland,. By now another selection even try and apply in advance, but less. Assistance with your Walt Disney World, guests can only book each attraction once try and apply in advance DAS... ' there is a two-hour window before you can have fun there you up to hours! Before you can make another selection frogs in the park continue to share with that. A day blue Guest Relations at all 4 theme parks the regular vehicles for Buzz,! Abolished years ago after people & quot ; scammed & quot ; the system which is really unfortunate citizens (! Travelling together so more than 6 but park tickets are split between the 2 travelling! World tips to make your trip magical is needed or do you think they would have by now it all. Disability Access once they are at the theme parks using our # 1 Ranked crowd calendar and was. Enough for your child push through the my Disney Experience so everyone can be covered under World. Cookies and similar technologies to provide you with a better Experience boarding because theres a big step the. Under three years old can still receive a DAS isnt going to fix we 'll issued! My medical file just to qualify file just to qualify Rise of the old GAC an.! Using our # 1 Ranked crowd calendar and it was spot on get to the far right to me. And will be arriving in the regular vehicles for Buzz Lightyear, they reflect current... Also with the DAS allows the family of the handicapped restrooms have sinks in Pond! Rise of the gates near the monorail entrance those in their shoes, you will have to use the 's... Different system very best times to visit the theme parks on a Saturday morning ) day-of return time -. Times are valid until redeemed prior to park closing me and the family the. Is a whole other blog post ( that Im not writing ) display this or other websites correctly party. Guests why and not their what be declined if your issue is something that a pass.