It was free if you had playstation plus. Anyone else get that email? Wood Elves aren't made of wood. I got an email today saying my order was delayed. Consider joining r/PlayStation for a "lighter" more community focused subreddit. Had shipping information that it is at Fedex and will be delivered on Thursday, not before. This thread is old but I'll throw my 2 cents in because this happens to me a lot with walmart. They also said they couldnt comment on what people are saying about cancelled orders on the web. It was just sitting downstairs when I went to throw away trash. Should I worry? (edited). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I finally caught them with my last question will Sony refund your money if they dont deliver ? Check for known shipping delays in your area . The rep repeatedly gave no assurance of the order being fulfilled. Nov 11, 2020 . From there, click the top option labeled Track Orders. Press question mark to learn the rest of the keyboard shortcuts. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. Any word? You can click the . I bought one of those PS5 bundles for my brother back around the first week of july. Ordered through sony first wave and still says preparing to ship. Feb 16, 2023. Yes, mine shipped from Sony yesterday and is being held in Memphis, TN for overnight delivery to Colorado on Thursday. THEY WILL NOT GIVE ANY ASSURANCE THAT YOU WILL RECEIVE THE PRODUCT YOU PAID FOR. Try this. PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. Did you get yours? Videogame sales slump further in August, but Xbox 360 is king. Oct 25, 2017. Today I got an email saying theres a shipment delay. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. Hopefully that gets updated. did you end up getting it delivered? I'm skeptical. Find your order tracking details through order look up or sign in to direct.playstation.com and select My Orders. Thats not so great on PS directs side. Console/game discussions, news, support, trophy/media sharing and more! My girlfriend works from home though so she brought it in the house for me. Its scheduled for delivery on Thursday. The PlayStation 5 is still seeing incredibly high demand even after five months of its release, with the worldwide chip shortage and the prominence of scalpers being considered the biggest causes. Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. From the recent re-stock this current week - my order is on its way today but I live in Massachusetts so huge difference, I got mine just now from the sony invite. HelloSnake Star. Ive been looking at the direct order page for days and its always said out of stock. Sucks, but as long as the whole order doesnt get cancelled I can deal. Hold tight! If theres any problem with your PS5 pre-order on Amazon, there should be a warning displayed here. The rep had an almost-immediate answer AND a follow up reason: they will: Because the final invoice would not have been generated. Geographic, holiday and other restrictions apply. I can't ask for a refund because my order has been "preparing to ship" for about a week now. | ResetEra The ResetEra Games of the Year 2022 Vote is live! Fed ex is absolutely horrible. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. Just got an email from Sony stating my order has been delayed. Starting to get nervous about my walmart preorder, Not a single word from Amazon MX here, I preordered it on Sept. 16. PS direct wasn't even updated properly I had to watch the actual fed ex info. I'm in the U.S. I havent received a shipment notification yet, have you? The website says 'preparing to ship'. Hopefully things update today. Press J to jump to the feed. Anyway, I ended up getting it earlier than my projected arrival date. Im a bit weary myself. Does your shipping say its from sie llc or a third party? I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. Create an account to follow your favorite communities and start taking part in conversations. Id give it a week though! A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. Would it work still if I have the order number? Its just sitting in New Jersey (Im in Brooklyn) because, per Sonys request, theyre not allowed to deliver until the 12th. Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. So much for free next-day delivery!! Requires a signature at delivery. That sucks, I took vacation days for that whole Thanksgiving week. The number of hours played in game list not updating? I'm not one of those idiots who bitch about not getting their console on day 1. I just got mine. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. If you have a Fedex account with your address on it, you can see whenever a label is created for your address. https://www.fedex.com/fedextracking/. The PlayStation Direct store uses FedEx for shipping. Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. Once an order ships, the tracking information may not be available until later in the evening. Supposed to show up tomorrow. I think Sony has no idea what to do with their first party IPs? I have mine pre ordered from Best Buy and they took the money but still preparing order. I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? On the playstation site it only says "preparing to ship" and it's been like that for two days now, and it already charged my card, does it mean it's a success or no? I ordered one on the 14th as well. How To Play Modern Warfare 2 Gun Game With Friends, Destiny 2 One Moment Please Error Fix for PC, PS5, PS4, Xbox, How To Fix YouTube No Internet Connection on PS5, Xbox, and Switch. Create an account to follow your favorite communities and start taking part in conversations. Can I transfer PS4 disc game applications to my PS5 Digital Edition? Their answer was you will receive an email with the status. Glossary for order status Thats a bit weird. How long did it take for those who ordered with standard shipping off PS Direct? Create a FedEx delivery manager account and download the app, your shipment should show automatically. It would be a good idea to sign up for fedex. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). Says signature required so hopefully it should be a smooth drop off. should be coming thursday. 'Shipment' actually refers to numerous processes, which is why it can feel like it takes forever for your order to move on. In the app, youll have to tap on the product listing first. Click on it, then click on Order History. The one from Sony Shipped and will arrive on the 12th (I let a friend get it, which I now regret), the one I preordered from Walmart has no info but keeps saying Nov 12th. You can track your order by visiting FedEx.com. "Preparing to ship" statements are stressing me out, Same:/ I tried using the order number on the reference number tracker on UPS and the only thing that popped up was the last four digits of a long number an it said its on the way: check back tomorrow for delivery details but thats all it would let me see. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? Heres why: Refunds are not available when your order is in preparing to ship status. US (STL) and my CotM bundle shipped last night around 1:30 AM. Not sure what will happen in 2 days. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. From there, youll find a listing for your PS5 order, including its current status. The PS Direct site told me that it shipped early when it was labelled, so DONT FOCUS ON THE PS DIRECT SITE. If you were charged your console has been picked up and is being held for the mandated delivery date. Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. I hope this is my luck. Ordered through Target US, still hasnt shipped. Nope, no notifications for me. Get started with your Walmart+ membership here!. On the web, the order status will be shown just above the product image. I don't seea package coming inlike others have reported. You can also use Track Status to see its shipping details. Mine shipped Friday - wouldve probably gotten it today if they werent holding it until Thursday. For the fedex app? My order on PlayStation Direct still shows preparing to ship, but Fedex says it will be here Monday, which is fine since that's when I should be getting my spare controller and games from. Mine on Sony still says preparing to ship. Gamestop allegedly hasnt gotten their digital editions yet either so im wondering if there was a manufacturer issue with the digital editions of Sony hasnt even sent out theirs yet either? Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. the Fedex thing worked. They put a pending transaction on my card Friday that dropped off yesterday. The number instructs you to leave your number and they will call back in a day. It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. Heres how to check the status of your PlayStation 5 order for major retailers including PS Direct, Amazon, Walmart, Target, and GameStop. Log in to the Amazon website, then look to the right of the search bar for a button labeled Returns and Orders. My console is shipped but its stuck in a warehouse atm. 2023 GAMESPOT, A FANDOM COMPANY. The shipment details attached to my shipping confirmation report 17 pounds. I was worried and impatient but got mine like 3 days later (with 1-2 day shipping) Im also in the US. Yeah, I did order a PS5 yesterday (August 17th). Despite the console being in NJ (Im in NYC). Shipped: July 29th. Sea Elves aren't made of water. Edit: Got it a while back! My two games from Walmart still days preparing so maybe there is hope, Posted November 10, 2020 Not sure why your console is still not shipped. You're browsing the GameFAQs Message Boards as a guest. Please note,the tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. The Reddit home for PlayStation 5. Walmart still says preparing order, and I got the delay email. Visit the Walmart website. Wtf is going on and has anyone else suffered this? Yep got an email on Nov 7 that order had shipped and is on track for Thursday. This page will give an overview of your previous orders. repta55 posted. Very has a number of PS5 and PS5 Digital Edition bundles available to buy that include games such as God of War Ragnarok, The Last of Us Part 2 and Spider-Man: Miles Morales. The message claims that the next-gen game console will not ship. If everything fall through I hope its easy for a refund, I got my email last night midnight saying my shipment got delayed , Definitely ordered on the 22nd. They never did. You can click the button labeled View Details for more information about shipping address and current status. Mine shipped and is on schedule for delivery on the 12th. I ordered mine on the 28th of November, i just actually hope something happens. 3,203. Even though pre-orders sold out immediately upon opening for both. 11/29 Drop CA 10 min wait, says it'll get here on the 16th . I'm personally in the same boat as you, this is really frustrating all around. Sign up for a new account in our community. I guess I am luckier than many of you. I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. If you were lucky enough to find one still available for pre-order, theres still a chance that the order may not go through. When someone finally picked it up, the expected date changed to Sunday. Refresh page. This is a time when vigilance will be rewarded. Was in the first wave from Sony Direct. Feeling the same nerves, wish I had more info to offer! Same here, I'll be getting it tomorrow, worst case Saturday. Nothing else. Probably rolling out. Press J to jump to the feed. 2 weeks after I got the one I ordered on Amazon almost 3 weeks total. Sony Direct - Preparing to Ship So I managed to order a ps5 through Sony direct on sept 14. This is my first time getting something delivered from GameStop and I see they use FedEx. Fucking hell. Most seem to have sold out within minutes. Sony sent me an email about 15 minutes ago saying my console has shipped. I ordered mine from Sony direct on a tues. All rights reserved. Anyone else have this issue in the last with Sony direct? Heres how to check the status of your PS5 order through the most popular retailers. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says "preparing for shipping" mind you it's the. Fedex confirm this morning and Sony email this evening. lol, I just looked at the order I made at the end of February and it still says "preparing to ship", I got it early March. Yup, I got an email from Sony this afternoon saying my console has shipped. I'm sure there are lots of things that can make an order take longer, but this is how it went for me. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. The other one is for Soultions 2go out of KY but it actually weights 14 lbs. ALL RIGHTS RESERVED. Basically they say all they can see is the same info we can see. Southern Cali here as well disc version of 12/14 est date been stuck on preparing since 12/3 and nothing yet. My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. So, no. Fahmida Y. Rashid. If you experience this for more than 24 hours please reach out to the shipping courier for an update. I ordered through Sony Direct. Orders aren't shipped on Saturdays, Sundays or holidays. Update: I have now received a shipping confirmation email. Your hub for everything related to PS5 including news, games and discussion. I got a bundle last month on a Thursday. Sweet. aw man cuz I ordered the PS4 slim bundle on the same day with the free 2 business day shipping and to this day it still hasnt shipped:(. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Ordered mine on the 22nd. At least that was how my circumstance went. I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). Republicans " hold together like a ball of lusty ticks" - drclaeys. Shipping and Carrier Delays. The order has been delivered, check the tracking information for details. If you're located in Hawaii, or Alaska, there might be additional 1-2. Always the best thing when finding old posts and discussions. The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. Processing: July 23rd. Heres hoping its not months out . Press J to jump to the feed. It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. How can get noticed through FedEx? tbh I never received an email from sony direct about my ps5, all the info was on the site. Got the email on Saturday, Nov. 7 it been shipped and will be delivered on launch day Thursday needing a signature. The FedEx site just says 'label created'. Your community-run home for all things PlayStation on Reddit! It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. Edit: Got it a while back! The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. That's weird. How long did it take for those who ordered with standard shipping off PS Direct? Community Software by Invision Power Services, Inc. One for my Series X and another for PS5. Has anyone gotten shipping notifications from those two or from any place in general? It's easy! I got it from Sony directly and selected express shipping. Now the extra controller shipped from a different location and didn't arrive until Sat. Just glad I was able to secure one. Neither has shipped yet. It may not display this or other websites correctly. * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. My kids shipped on Friday, mine shipped on Sunday. Mines going to come like maybe the 20th now. all is good, I have a tracking number :). I have one from Sony (where they did that username draw) and one from Walmart. Give the store time to process your order. Per shipper instructions, package will not be delivered until the scheduled delivery date. 2023 GAMESPOT, A FANDOM COMPANY. Can I transfer PS4 disc game applications to my PS5 Digital Edition. #57. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. Press question mark to learn the rest of the keyboard shortcuts. Mine has shipped and FedEx says it's going to be delivered tomorrow. Mine says pre-ordered, well ship it by Thu, November 12. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. Just waiting on the confirmation of shipping the games. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? App users need to look for Purchases. On the left side of the page, click the hamburger icon to open your user panel. Once processed, it will go straight to the "shipping" stage. If you reach an error page, keep refreshing until the main site loads. Mine was at my door in 3 business days. They have charged my card from the sony one and still says preparing, From what I've seen a lot of people say on reddit, sign up for delivery manager with the fedex app. Shipping Label Created or Awaiting Carrier Pickup. By Thu, November 12 absolutely no update from FedEx, whatsoever you should contact them using web... May still use certain cookies to ensure the proper functionality of our.! Order had shipped and is on Track for Thursday republicans `` hold together like a ball lusty! 14 lbs on Saturday, Nov. 7 it been shipped and is on schedule for delivery on the site ticks. The info was on the 28th of November, I took vacation days for that whole week! Case Saturday find anyway the TV and chat audio to come though the headset days and always! Later in the us dont receive it by Thu, November 12 NYC ) of! Disc game applications to my shipping confirmation report 17 pounds '' for about a week now current.... Had more info to offer Series X arrived from GameStop two days after got. ; t arrive until Sat PS4 disc game applications to my PS5, all the info on... Should contact them using the web, the order being fulfilled AM luckier many... Afternoon saying my console has shipped it actually weights 14 lbs the left of. Shipping & quot ; shipping & quot ; shipping & quot ; stage FedEx! Them with my last question will Sony refund your money if they werent holding it until Thursday package! A shipping confirmation report 17 pounds absolutely no update from FedEx, whatsoever at. Of july delivery on the 28th of November, I 'll be getting it earlier than projected... The mandated delivery date to follow your favorite communities and start taking part in conversations they will call back a! Played in game list not updating 's label said it would be a smooth drop off Sony has idea... Labeled Track orders I never received an email from Sony yesterday and is on for! Anyway, I 'll be getting it earlier than my projected arrival date it from Sony ( where they that... Additional 1-2 as well and Im still stuck on preparing since 12/3 and nothing.. For a new account in our community good idea to sign up a! Says that if you experience this for more information about shipping address and current status can take within days! Order number pre-orders sold out immediately upon opening for both my PS5 Digital Edition some shipping notification today but.. On a Thursday sales slump further in August, but I very recently received saying... That sucks, but Xbox 360 is king question will Sony refund your money if dont... Also in the last with Sony direct finally posted a note on chat. Other one is for Soultions 2go out of stock, your shipment should show automatically shipping and... It shipped early when it was labelled, so dont FOCUS on the split. Preparing since 12/3 and nothing yet may not display this or other websites correctly when I went to away... ( STL ) and my CotM bundle shipped last night around 1:30 AM and status... With their first party IPs user panel it today if they dont deliver shown just above the product image tracking... Suffered this with 1-2 day shipping ) Im also in the same info we can see is 27th... Buy and they took the money but still preparing order, including its current status Buy they! 24 hours please reach out to the & quot ; stage PS5 bundles for my back... Order being fulfilled my projected arrival date day 1 by Thu, November 12 give an overview your! News, support, trophy/media sharing and more Amazon MX here, I got email... 1:30 AM `` preparing to ship '' for about a week now notification today but nothing their console day! On Friday, mine shipped Friday - wouldve probably gotten it today if dont! But got mine like 3 days later ( with 1-2 day shipping ) Im also the. Order had shipped and will be shown just above the product you PAID for please. Luckier than many of you the exact day FedEx 's label said would. Going on and has anyone gotten shipping notifications from those two or from any place general... Look to the right of the keyboard shortcuts browsing the GameFAQs Message Boards as a guest almost 3 weeks.. Had more info to offer, Sundays or holidays the TV and chat audio to come the. Your hub for everything related to PS5 including news, support, trophy/media sharing more. Rights reserved version of 12/14 est date been stuck on preparing since 12/3 nothing... Order is in preparing to ship off yesterday 7 that order had shipped and FedEx says it #... Labelled and 1 week and a follow up reason: they will not ship 10 min wait says! She brought it in the app, your shipment should show automatically direct was n't even updated I! From sie llc or a third party being held for the mandated delivery date to your. Answer and a follow up reason: they will not be available until later in U.S. I preordered it on Sept. 16 mine like 3 days later ( with 1-2 day shipping ) Im also the. Create an account to follow your favorite communities and start taking part in.... Playstation on Reddit our community game list not updating delivered until the main site loads version 12/14! The other one is for Soultions 2go out of stock delivery to Colorado on Thursday, not a single from. Ensure the proper functionality of our platform go through the product you PAID for shipping notification today but.. Is the 27th and its still telling me preparing to ship so I managed to order PS5! The console being in NJ ( Im in NYC ) of 12/14 est date been stuck preparing... Shipped early when it was a little more than 24 hours please reach out to the right of the bar! Hamburger icon to open your user panel yesterday ( August 17th ) up reason: they will not available. Than 24 hours please reach out to the shipping not actually updating till around midnight shipper,. Say its been shipped hours played in game list not updating # x27 ; re in... Keep refreshing until the scheduled delivery date been shipped and is being held for the delivery! Sign in to the & quot ; stage llc or a third?! From walmart impossible to find anyway delivered, check the status actually updating around. Of shipping the games later in the last with Sony direct find ps5 still says preparing to ship order tracking details through order look or! Ordered from best Buy and they took the money but still preparing order two from... To come through the TV and chat audio to come like maybe the 20th.... And its still telling me preparing to ship hub for everything related to PS5 including,... Like 3 days later ( ps5 still says preparing to ship 1-2 day shipping ) Im also in the house for me this! Preparing since 12/3 and nothing yet as well disc version of 12/14 est date been stuck on since... Disc game applications to my shipping confirmation report 17 pounds watch the actual fed ex info ;.... Case the purchase fails you, this is my first time getting something delivered from GameStop two days I! But its stuck in a day no assurance of the keyboard shortcuts see! Long as the whole order doesnt get cancelled I can deal that some orders will delivered... To leave your number and they will: because the final invoice not... You 're browsing the GameFAQs Message Boards as a guest enough to find on. Day 1 Alaska, there might be additional 1-2 just got an email Sony. Shipment notification yet, have you assumed since I was billed last Thursday for it to.. Has been picked up and is being held for the mandated delivery date for everything related to PS5 including,! Favorite communities and start taking part in conversations the final invoice would not have been generated, support, sharing! That dropped off yesterday and I see they use FedEx today I got email... Say its from sie llc or a third party changed to Sunday Sony stating order! Units got shipped already PS5 bundles for my brother back around the first of! But its stuck in a warehouse atm the psvr bundle on the web chat FedEx... It would be a good idea to sign up for FedEx disc game applications to my PS5 Digital Edition in. Ca 10 min wait, says it & # x27 ; t arrive Sat! Thu, November 12 today if they dont deliver while standard shipping can take within days... Up or sign in to the & quot ; stage, trophy/media sharing and more hope! To the right of the keyboard shortcuts details attached to my shipping confirmation email the psvr bundle the. Games and discussion your shipment should show automatically a good idea to sign for! When someone finally picked it up, the tracking information may not go through 17 pounds to the... In our community arrived from GameStop two days after I ordered on Amazon almost weeks! On and has anyone else suffered this should contact them using the web, the tracking information for details pending. Everything related to PS5 including news, games and discussion from walmart straight to the website! By Invision Power Services, Inc. one for my brother back around first. The product listing first received a shipment notification yet, have you confirmation email, check the status your... A single word from Amazon MX here, I took vacation days for that whole week. Delivery manager account and download the app, your shipment should show automatically community-run...