Interview with Kaiser Permanente Bernard J. Tyson School of Medicine. I really enjoyed both aspects and believe in a professional setting such as Kaiser Permanente, I would be successful in both a team-based setting and an individualized setting. I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. ", "If I could expand my expertise in any medical specialty, I would choose anything within primary care. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. A mental health assessment gives your doctor a complete picture of As the manager, I knew I could not let this behavior continue. ", "I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. Do you feel it demonstrates that you're committed to knowing and supporting a group of people? ", "A bit about me - I love to travel, read, and conduct research. Tampon use. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. For example, a handbook, policy manual, FAQs, internal website, or other internal mechanisms that would allow me to research information if necessary. My youngest daughter is involved in volunteering. Interview questions at Kaiser Permanente Scenarios. What strength do you bring to your job? How would you handle a difficult situation in your job? How do you Tell me about yourself, why are you a good fit for the company, tell me more about your work experience, what is good Job related To help you prepare for a Kaiser Permanente job interview, here are 35 ", "I was helping a customer once who came to pick up her injectable prescription. ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position. I greatly value diversity. The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. Some patients need a lot of attention; some want less, and some need boundaries. You offer multiple solutions, look at the issue from all angles, and aren't afraid to ask for help when needed. Be sure to have an action plan in place for improving on this weakness if hired at Kaiser Permanente. Without the patients returning, business would suffer, so the entire patient experience is critical. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. If you are passionate, you could choose to refer to yourself as expressive, communicative, open, and unreserved. When not at work, I spend many days outdoors with my family and I have found that time in the woods or on the water help refresh my body and prepare me well for the next time I step into my job. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. We met every evening before the presentation to finalize the project and rehearse our parts. ", "I believe in volunteering in the community where you live. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. Clear communication is vital to the successful functioning of any team, but it is especially important in a medical environment where the consequences of misunderstandings or misinformation can be life or death. I soon found that though each person had their own unique set of experiences, skill sets, and backgrounds, we all shared similar values, and we were supporting the same mission and vision. If you have a criminal record, you must disclose this. I know in healthcare, you may have similar experiences with patients or caregivers who are angry or upset or who have maybe just had someone they love pass away. I never let their behavior dictate my response, and I never let it overwhelm or upset me to the point that I couldn't complete my job. ", "Yes, I handle all of these administrative tasks in my current role. The hustle and bustle of any position in healthcare can be very demanding and your interviewer would like to know if you can appropriately handle the stress related to this job. Idioma. I hope to involve them in various Kaiser community volunteering opportunities.". WebHere are some tips on how to prepare effectively for the Kaiser job interview: Read the Connect with a Kaiser Permanente Medicare It's best that the person knows the reasons why so that they can learn from the experience. Immediately, I logged on to our email system to find out that the employee in question had requested the day off and I had totally missed their communication to me. If possible, pick a weakness that is not a core skill for the position you are interviewing for. I would also like to do some volunteer work in the community by volunteering for medical tents during community events or mentoring youth through the Big Brothers Big Sisters Program. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. If I were to be offered this position, I would look forward to bringing these services to this area as well. Maybe you can see opportunity when others can only focus on the issue. Maybe you are a pen and paper person. I take the opportunity to understand others and really try to put myself in their shoes to better understand their perspective of a situation. If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. I like working in an industry where genuine care is valued. "I have previously completed a background check to be a volunteer, so I have no problem completing another as a condition of employment with Kaiser Permanente. Try to do the best I can for patients and remember always to be compassionate with them and treat them like I want my family members to be treated, and go the extra mile helping them.". If possible, try to point out your ability to stay calm in an emotional situation on the job by pointing out a time that you had to in the past with great results.Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. "Since I am new to healthcare, I do not have any formal experience in this area. Excellent! ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. In addition to this podcast, I also subscribe to a couple of industry blogs. ", "I'm a bit of a nerd. Prior to bringing in representatives from three hand-selected companies, I brought up the idea of getting references on them first. Take this as an opportunity to market yourself as a positive employee who can enhance a work environment. Your interviewer would like to know how your communication skills have benefited your team in the past. We met a few times, delegated assignments, and planned to meet again in a few weeks. I know that working as a team is of utmost importance here and the team members having a clear understanding of how we can work together would be extremely beneficial. ", "Patient adherence, the idea of patients, not taking their medications like they are supposed to, and affecting their health, can be stressful. I cope with these emotions by telling myself that it's not my story, it's the patient's story. I make sure to practice empathy. ", "I think my weakness is that I take too much to do. This Medical School Has An Admission Rate Of Less Than 1 But I don't want you to be surprised by the information. My approach is to be empathetic, soft-spoken, and truthful. "I believe I could improve on some technical skills including Excel and Word. leader vs. follower). It seems you have found that balance. The call was almost one hour in length, but it was worth the time to smooth over an important customer-related situation. I'm open to exploring various work environments, and I'm flexible working in whatever setting would be required. For medical ordering and inventory, I have used a variety of software and programs that were put to use by my organization. This is an impactful example that you can make even stronger by more thoroughly explaining what you considered when working to diffuse the situation. You've chosen a powerful example that can help make you a more memorable candidate. Prior to your interview with Kaiser Permanente, your research into the organization's quality mission and vision will give you great insight into their patient care philosophy. We came up with a solution that meant they could complete their tasks independently, and the rest of the group would review their contributions. I'm very open-minded and eager to learn, and I take direction and feedback well, so I feel that being in a position where I can learn while supporting the team with tasks and duties would be ideal. Does it help you build trusting relationships with community members? In my current position, when a patient has a post-procedural pneumothorax that requires a chest tube and a hospital stay, I gently explain what happened, the need for the chest tube, and the hospital stay.". Sexual intercourse. What makes you want to give back to your community? Are there specific Kaiser volunteer opportunities you'd be interested in? This approach has greatly reduced in-house issues related to communication. Discuss with the interviewer what you would expect for compensation if offered this position. Here at Kaiser Permanente, I would look forward to being the ideas person on your team and also expanding my confidence and skill set in taking the lead on some projects. Kaiser Permanente expects their employees to stay up-to-date on their respective fields, and today's technology makes this reasonably easy! I believe all of these skills and experiences would translate well into this role at Kaiser Permanente. Using a real-life example of how you improved a relationship with a difficult coworker or patient gives the interviewer a glimpse of how your strategy pays off in real-life situations. When the pharmacist noticed I fix my mistake, and from that day, I double-check the quantity in the bottles in case the quantity changes.". I have met Consider strengthening this response by clearly stating which new procedures you'd require training for and what kind of workflow or procedural style you'd prefer a technologist be able to adapt to. ", "Since my college days, I have taken great pride in my community service by volunteering at the local food pantries and homeless shelters. Did your team learn how to effectively use PPE and successfully protect themselves and their patients? You may also excel as an empathetic listener, able to help resolve conflict and build strong relationships. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. I listen, mirror, validate, and empathize. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. I used the facts and not emotions to explain the reason for his delay. A five minute walk or a quick conversation with a colleague can make a world of difference in breaking up a hectic day. Kaiser Permanente to Acquire Geisinger - The New York Times I plan to attend wellness events and fundraisers in the community so that I can begin to meet members of the community and start to build and foster those relationships. Once he agreed to proceed, I informed the department staff of the urgency and expedited the transfer of the patient, which saved his life. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. it You've shared a pertinent example that illustrates you know how to deliver difficult news in a professional setting. Planes de salud de Kaiser Permanente en el pas: Kaiser Foundation Health Plan, Inc., en el Norte y Sur de California y Hawi Kaiser "On a personal note, I love spending time outdoors; it reenergizes me and relieves stress. As you answer this question with a specific example from your past, reiterate to your interviewer that you have excellent verbal communication skills and listening skills that will help you be a great communicator on their team at Kaiser Permanente. This organization includes my scheduling, paperwork, and more. Stress can often be a regular part of the day-to-day work experience, especially in healthcare. ", "I believe I have good customer service with my patients, and coworkers because I treat them with respect, ask them how are they doing. In that case, I would treat them with kindness and respect, and once they demonstrated those unwanted behaviors, I would have an honest conversation with them one on one about the situation to help them better understand my feelings, where I was coming from, and solutions on how to resolve the conflict. That question can start up a great conversation, and you may learn a thing or two as well. Kaiser Permanente To do this, we developed a survey where respondents could answer questions on the EHR regarding ease of use, effectiveness, and effect on patient care. I am well organized, pay close attention to detail, and strive to maintain accuracy in all that I do, and I feel those skills would transfer well into this role and help me succeed if given the opportunity. When I need to relieve stress, I will take a walk to get something to drink or turn on some soft music.".
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