Has anyone faced a similar issue. I ordered a parcel in march it arrived with you on 22nd June.IT HAS NOT MOVED SINCE!!! HWDC is one of the most automated postal centres in Europe, and the site covers 100,000 square metres (25 acres) (10 hectares). the tracking number is EE10015803799060001030003BON . It has been there since December 14th and i would like it to be returned to sender, im happy to cover postage costs back to me. Please can you give me some information please thanks! Since then my parcel has been sitting at this international processing centre for over 2 months without any further movement or update!! Item Leaving the UK LANGLEY HWDC - UK eBay Community Can you update on status please? 3 of the 4 parcels are addressed to the same address though. Parcel stuck in Langley HWDC for 2 weeks : r/royalmail - Reddit by Snaggletooth 06 Apr 2021, 18:45, Post Hi, by AMONTY 28 Jul 2021, 10:09, Post so can you tell me when it is coming to me and why so long? Please can you help and advise if it is lost or what the problem is? My parcel is from China so I only have their tracking number. Mardan Dispatch from district mail office Mardan to International mail office IMO Islamabad (BagID:BAG20586934) As delays can very often be due to the customs clearance process, the Royal Mail staff member you talk to has little control over the progress of your item during that process. by forzapanino 16 Jul 2021, 13:42, Post I would like to receive compensation for the stress and worry this has caused. Item leaving UK. I have been checking the tracking number (RZ373058282GB), however since April 12th the tracking reports the item is being prepared for despatch overseas, and until today April 28th, dont know why Royal Mail does not despatch the package. The 'User Name' field must be a string with a maximum length of 30. It is now 5th August 2020. People dont tend to say when things go well, so I thought it only fair to do so in the interests of balance. They also published information that Thailand Post has resumed normal service so the delay seems to lie with Royal Mail as Thai Post assure me the package has yet to enter the country. for ex. I tried calling customer services but they gave me automated message to go online when i chose the "international mail" optionIn truth i'd love for them to receive the items or maybe claim back the cost of the goods and the postage from Royal Mail in the event its delayed further? follow me: LX 200289835LU Hi Tracking number UU072652960CN . Still no update. We have received your item at LANGLEY HWDC, our international processing centre. by Olyv20c 22 Dec 2019, 09:13, Post The frustration is not being able to speak to anyone regarding the delay or how long Is there any other option to reach the staff and get things faster? Checked with USPS, they have not received it. Thanks a lot guys. Where is this package now, as it has not arrived in NZ as of 5.24pm Monday 18 May ? January 14, 2021, 2:24 PM I was advised by the post office that if I paid for signed and tracked it would be there within 5 working days. Never had a problem before, anyone . Please reply by email as there seems no way to enter the Royal mail web system some one needs to look at this process matter. by POSTMAN 28 Jul 2021, 14:23, Post The published telephone number returns a message saying it is temporarily unavailable which over the last 10 days or so appears to be the permanent situation. Hi An important parcel sent as signed Ref:RN077572795GB It is going to ten days ,the item not been delivered,Still at Langley Hwdc I checked on the website ,Not updated ten days .Thanks a lot for the quick reply . I ordered 2 parcels of rock minerals from a seller in Peru, one in early December 2020 and the other at the end of December 2020. I was not advised of this at the time because Royal Mail want to take your money for services they know they can not provide at the moment!! Parcel US bound stuck at Langley HWDC? : r/royalmail - Reddit An advancement fee for paying VAT and duty on the sender's behalf. I posted 2 damaged / not as advertised watches ( return cargo) back to a company in China on 6th July. Kindly help this. Outbound mail will usually leave the country by aircraft from the nearby Heathrow Airport. Still waiting for a package that arrived in the UK on the 22 nd October 2022 and as of today 10 days on still nothing. Disgusting service. Reactions: A-AvantGarde. Item leaving UK. Langley HWDC : r/royalmail - Reddit Track By Calling Customer Care This is yet another effective way to track Langley HWDC package. by Olyv20c 18 Dec 2019, 16:32, Post I do not even believe i am going to receive. Accepted at my Post Office on 30th November, received at Langley HWDC on 1st December and marked as leaving the UK. Maybe there a black hole and all items vanish i think not!..if anyone does read this from Langley by Olyv20c 22 Dec 2019, 21:05, Powered by phpBB Forum Software phpBB Limited. I have a package being sent from the UK. So i cant track my item. Tracking no. Locally we've had a good few pinged by the NHS app, if it's the same around the country then a lot of offices will be short on staff, Doesnt explain why the tracking information is incorrect. what going, on at this centre, it should be closed down as it seems it,s not fit for purpose! I had an item delivered to Langley HWDC on the 7th September 2019 and it only arrived at the intended destination today 17th October 2019 It was a very important document and I had to cancel a proposed trip because of this horrendous delay, its disgusting to wait 6 weeks for an item to be delivered that was sent registered!!!! Royal Mail Tracking: "Item Leaving the UK" - MAILBOX MASTER Langley HWDC : r/royalmail. by Olyv20c 21 Dec 2019, 11:14, Post No customer facing number or email and no response from the company on here and no contact from the Area 51 of post. The tracking number is RT073755753DE. Implications on mail after the UK's exit from the EU. I am curious where my pacel is going which sent by 5th June. Im desperately seeking an update on this: LL509941061IE. been waiting over 8wks for this item from china tracking say it a Langley UU158576063CN Stuck at LANGLEY HWDC : r/royalmail - Reddit Frequently used containers are stored on site in a specialised automated storage and retrieval system. Re: Parcel stuck at LANGLEY HWDC - What to do? Still hasnt arrived & even tracking app says expired. Cmon 2 weeks???? i am waiting for a parcel that has came from china and entered the UK on the 22nd. RN529056129GB royal mail Can you PLEASE email me back as cant get hold of you over phone ,so i can give you proof of the address and my address here in uk so you can send on to me. 25 Dec 2021 - 31 Dec 2021, 6 - 12 days remaining . The tracking says: We have your item and its on its way. Can anyone of you help me to trace wheres the parcel is. I was so disappointed as I sent it in plenty of time allowing for small delay due to coronavirus. My parcels been over a month stuck at Langley. Stuck at Langley HWDC since October 13, 2021 - Q & A | China Postal 2)Will it be delivered? Appreciate there may be delays due to Covid-19 but this is taking really too long. My new cell phone from Aliexpress been sitting in LANGLEY HWDC for a little over a week, no updates. by Olyv20c 18 Dec 2019, 21:12, Post KARACHI INTERNATIONAL MAIL OFFICE (IMO Letter) Receive item at office of exchange in origin country, 2:27 PM . I dont live in Glasgow. by Snaggletooth 20 Jul 2021, 07:14, Post No update on my tracking LE019581934GB. Why accept international deliveries if they are going to sit in the HWDC for 2 weeks and who knows how many more. Item stuck in langley HWDC over a month - China Post Tracking The parcel is required to reach it destination with the next 7 days, so I felt Parcel stuck at Langley HWDC - ROYALMAILCHAT by Olyv20c 20 Dec 2019, 12:28, Post What should I do? Any help or further insight into the HDWC process, the likelihood of them ever getting it and/or the compensation process would be amazing thank you. @RoyalMailHelp on Twitter. DHL Package stuck at Langley HWDC, GB - Reddit (SNIP) Your item is now leaving the UK. I have no idea where to check and I called the Royal Mail Customer Service who replied that the only thing I can do is to wait. Package still not reached to my son in USA. Thank you very much, I am waiting on 2 parcels that are stuck in Langley HWDC. by forzapanino 20 Jul 2021, 04:33, Post If there is a delay it may be that your item is stuck in customs which seems to be the norm, there could be a CUSTOMS CHARGE or there could be generally too much work for the system to cope with. I have had notification of a parcel for me ref LZ6976657111CN which has been at your Langley depot since March I know we are in a pandem but this is ridiculous can you advice please, Please give me an accurate update, I am expecting a letter posted to Djibouti on 22ND MAY, says processing at Langley since 23RD MAY, its only a letter, with very important info, Further to my last message my Tracking Number is RU668386306GB, researching for legal action if not satisfied or get no response. The tracking number is RR877986723SE. It (a childs passport) has gone into a black hole for 5 days and nobody can give me any information as to its whereabouts for atleast another 48 hours - shocking service. 12 working days in customs is fairly normal at the moment. Royal Mail and Langley please put in more personnel to sort this mess out it is getting to Christmas and I dread to see the impact this is going to have. Learn how and when to remove this template message, "UK's outbound parcel volumes jump thanks to cross-border e-commerce", https://en.wikipedia.org/w/index.php?title=Heathrow_Worldwide_Distribution_Centre&oldid=1051494780, This page was last edited on 23 October 2021, at 21:14. Please advise how to find the situation. I'm using Royal Mail tracking. Would you please update me regarding my parcel, which you recieved on 27th Jan 2022. Do they have xray to scan or not? Tracking #LE113892247GB. Joined Jul 8, 2010 Messages 893 Location 4) If not sent, will it be returned to me? And please note, most international items do not get tracked anymore in our system after arriving at Langley until they are delivered. Why do you say Leaving the uk and weeks later its still there, Bad policy from a big company like your selfs LG819544712GB. Just not good enough. i want to know why it has been in the UK so long without you delivering it. My Item has been stuck at Langley HWDC for over a month now. Hello. Thats a terrible mistake and the lux. Im enquiring re the status of my parcel whereabouts that arrived in Langley on 18May 2021. January 09, 2021, 4:56 AM My item, which is scheduled for India has been showing me being prepared for dispatch overseas, since 31st December. THe item says its leaving Uk at langley hwdc and the message hasnt changed for the last 3 days. . But the norm usually is too much work at customs or too much work full stop, and now we have to add on pinged colleagues because of the pandemic. by TrueBlueTerrier 05 Jul 2019, 12:30, Post Reading the comments its obvious theres a thief at this place! How can this happen???? RR396304698TR this has been sitting langley since 15th October. Scan this QR code to download the app now. I had given it enough time to arrive!!! LH132934024US. Named LANGLEY HWDC, located in United Kingdom, and belongs to Royal Mail, Royal Mail Great Britain, United Kingdom. I ordered an item from China which arrived at Langley on the 6th of August the tracking number is LT889778436NL Whats happening? by PeterP. RN521107669GB. WHERE IS MY PARCEL, royal mail havent got it ref LX070838683CN. The conveyors read the bar code labels on the trays and then transport them to the desired destination. by AMONTY 27 Jul 2021, 18:42, Post Parcel stuck at Langley HWDC My parcel is stuck in Langley for like 2 weeks now. Its impossible to communicate by phone and having paid 33.50 in good faith to be able to track my parcel I am at a loss.