Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com | 492 of 547 Vehicles & Transportation Vehicle Rental Car Rental Agency Wisecars Wisecars Reviews 12,952 Excellent 4.5 VERIFIED COMPANY www.wisecars.com Visit this website Write a review 4.5 MM Mateo M 3 reviews NL Oct 18, 2018 Invited SIMPle and fast Do not cancel your booking with the Car Rental Company directly as additional fees may apply. Compare and find best car rental prices - Wisecars Please note, Wisecars Protection Package does not cover damages to the clutch, upholstery or any towing fees. Do you agree with Wisecars's TrustScore? If you extend your booking directly with the Car Rental Company, only the period booked with Wisecars is covered. By far the worst customer service I have experienced in my life. This rental booking was a breeze. Anyone can write a Trustpilot review. charges that are not related to damage repairs, such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices, or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken. With Wisecars Protection Package: you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; All rights reserved. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. I rejected all optional extras. These Terms of Service and Wisecars services are construed and enforced in accordance with, and governed by, the laws of the State of California. In the event that your booking is cancelled by the Car Rental Company, a full refund will be made to the person that originally paid for the booking. You may also add additional drivers at the rental counter when you pick up your car. Only when all documents are present and severe negligence can be excluded, a refund will be processed. Expect them to scam you out of your money. Re: Wisecars car rentals 3 years ago Save Avoid them! I booked online but called to ask some questions before booking. Lumpen Radio is a project of Public Media Institute a registered 501 (c) non-profit organization. Re: Has anyone renter through Wisecars? Easy, links to all required info pertaining to rental. Thank you! Wisecars Protection Package ensures that you are protected should anything go wrong. The site says free cancellation until 48 hours before the pick up time and I was a almost month in advance!!! My apologies for any inconvenience. your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). If your additional driver is under 30 or over 65, please check your car's terms and conditions. Your rental credit will expire after 2 years. Dear Mark,Thank you for your kind message!I'm glad to hear the rental process went smoothly and you're satisfied with Eduardo's assistance. Many thanks, Josep. When you rent a car, you will usually need deductiblecoverage. Dear Arthur,Thank you for taking the time to leave us a nice comment!We're glad Josep could quickly send you your voucher, we're always here for you if you need anything.Have a nice day!Kind regards,Rachel from Wisecars. Always check that the fuel level in the rental cars tank is the same as on the Car Rental Agreement before you leave the rental station. Sadly, I did not get the person's name who assisted me, but he was very patient, friendly, helpful, and informative. However, please keep in mind that any changes that you make to your booking will probably change the rental price. Not worth risking a vacation on it imo. Wisecars does not store credit card details. My most sincere apologies for the trouble this is causing.Regards,Rachel from Wisecars. Deductible Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by Car Rental Companies. "Dismayed, overly tired from trip and not having a reliable option or ride back to terminal wife looked at the contract and it said bring 'credit card'. By using our website, we assume you agree to our, Your rental agreement may require you to have, https://www.wisecars.com/en-us/faq#contactSection. I will point out no damage or claims were needed! If you have chosen the protection package or deductible protection- in case of an accident you will be charged for damages but can request a reimbursement from Wisecars if you contact us within 48 hours from the accident. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Please note, we only delete personal data on the request of the individual. Fill in your personal information and state your request. All drivers must also keep their driving licence with them at all times throughout the rental, to present them to the local authorities, if necessary. Easy and secure booking. magpul flat dark earth handguardikos andalusia frescoikos andalusia fresco Do you agree with Wisecars's 4-star rating? Dear Thomas,Thank you for contacting us! Wisecars Wisecars Reviews 12,905 Excellent 4.5 VERIFIED COMPANY www.wisecars.com Visit this website Write a review 4.5 1-star Filter Sort: Most relevant Valerie Wagoner 1 review ES 7 Mar 2023 Super friendly and effective customer service! They charge you roughly 10% down an only if you cancel it 48 hours ahead of time do you get your money back. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com I rented a car in Campo Grande, Brazil through Wisecars. damages/accidents occurred due to a violation of local traffic rules; any persons are found to be driving under the influence of alcohol/drugs, wilfully causing damage, off-road driving and driving in a careless and negligent manner; any third party involved refuses the settlement of the claim. If no further information is required, your claim will be sent to our refunds department and the refund will be made within 28 calendar days. No charge will be made for amending your booking before the start of your rental. I must be ok driving with no insurancethen. Eduardo was courteous, professional, and assistive. Wisecars (collectively we, our, and us) is an international vehicle rental broker. At the car rental pick up, I was requested to pay a total of BRL 2,643.48. We will let you know whether an additional fee will apply when you confirm your pick-up and drop-off time in your booking request. We continually control the activity on and usage of our website and any abnormal activity on our site deemed as suspicious will result in access being denied. wisecars cancellation do not book with them! Information about insurance will be stated in the cars terms and conditions that are made available to you on Wisecarss website while booking the vehicle. Legit Customer Reviews of Wisecars | ComplaintsBoard wisecars cancellation Powered by, We use cookies to give you the best experience. Wisecars car rentals - Bargain Travel Forum - Tripadvisor Please note, Wisecars Protection Package does not cover damages to the clutch, upholstery or any towing fees. American Express is NOT accepted. Wisecars.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. Find out how we combat fake reviews. Total lies and fabrication. Anyone can write a Trustpilot review. We already provided a response to your feedback on February, we're sorry to hear you're still not satisfied with the response.After checking your reservation, I can see that you chose the ''basic'' package, which does not include insurance. If that's the case, our team will investigate the situation and you will be refunded the extra charge.Unfortunately, it is hard to comment on this situation as I could not find your booking. Business Details Location of This Business. Wisecars does not own any physical locations or offices. Wisecars tipFollow these simple rules and you will end up paying only for the fuel that you have used. DeductibleProtection covers up to {{currency}} 1000 of your deductible. They were offering all sorts of extras to which I said no, Ie pay for toll roads and what I thought was extra insurance and roadside assistance. On reservation prepay they gladly took my money using my debit/credit card no problem. Manage Bookings Online - Wisecars - Wisecars MyWisecars self-service Sign in / Register Please enter your email address and we'll send you the authentication code. Please read carefully the terms of the Car Rental Agreement before signing it. Wisecars car rental comparison. Please contact the supplier directly to inform them about the delay and in case they cannot accommodate you, call Wisecars. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com We decided to cancel it on Monday April 17, 2023, 3 weeks before pick up time, and I got charged $30.00!!! Andra You helped me very well.This is an honest society friendly and helpful! Please note, in most cases Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. All cancellations outside of the aforementioned timeframes will not be refunded. We respect and take the privacy of our customers very seriously, which is why we do NOT sell or rent any information collected through our website to third parties. In the case where we have no alternative provider, you will be notified, the booking will be cancelled, and the advance payment returned. The average consumer would catch that. Read Customer Service Reviews of www.wisecars.com - Trustpilot As you can imagine Im really not happy and Im looking to take this further. I sent an email updating my flight information and times. 2023 Trustpilot, Inc. All rights reserved. Please keep in mind that any changes that you make to your booking will probably change the rental price. Cancellation Protection can be purchased only at the time of booking and is not refundable. $30. Wisecars is a car rental broker staffed by people who have worked in the online car rental industry for over 20 years. Wisecars: Complaints, Customer Claims, Free Resolution Services wisecars protection package. DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, you must notify Wisecars within 24 hours of the date on which the incident took place and no later than 48 hours after the rental period is completed. 2023 Wisecars. The car rental company will block the funds on your credit card until they have checked that the tank is full at the end of your rental. Additionally, the website offers competitive pricing, ensuring that users get the best value for their money. For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company. Contact Wisecars Customer Support - phone, email or messages Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. See the full list of exclusions under section Deductible Protection Products will not cover. Wisecars customer services totally uncaring and unsympathetic. If you are not satisfied with any aspect of our service or products you can tell us about your experience in the following ways: Please note that we might request you to contact us additionally via email if you initially contacted us via telephone or messaging platforms and include a reproducible statement about the complaint with any applicable documentation attached. ! Both our Terms of Service and those of the Car Rental Companies we work with contain some exclusions and limitations of liability. Your contract for car rental will be between you and the Car Rental Company. Everything was solved in a single phonecall. Amendments can only be made up to 48 hours before the pick-up time. a copy of your voucher or an eVoucher to show that you have paid for the car; the main drivers credit card with enough funds for the cars deposit; each drivers valid driver's license, which they have held for at least 12 months (often 24 is a requirement); further means of identification, e.g., passport or any other ID the car company needs to see. I called the vendor directly, and they confirmed the funds are sitting with Wisecars.com. Voice your opinion today and hear what 12,837 customers have already said. Killer feature: They will notify you when your personal info is leaked online. If you fail to act accordingly, the Car Rental Company may charge you for damages incurred to it as a result. Great attention from Eduardo, he managed perfectly to solve a problem with a car rental, moving the reservation to a trustable provider. Wisecars Opinie 2023 | Trustindex.io Fees may apply for additional drivers, payable at the car rental counter (unless specified otherwise on the Wisecars voucher). Verification can help ensure real people write reviews about real companies. Please make sure you return the vehicle to the same rental company from which you collected it. I spoke with someone when I called that within 5 minutes he resolved the problemI also reached out by email and was also responded to in a very timely mannerThank you for being so available. The permit you may need depends on which country youre visitingand how long youre staying. It offers you effective protection from viruses and zero-day threats, a lightweight, clean, and easy-to-use app, and a 30-day money-back guarantee. Wisecars, just like any other car rental broker or supplier, cannot guarantee the specific make or model of the car that you will receive at the rental counter. I recently used Wisecars as my car rental broker for a weekend getaway, and I have to say, it was a great experience. Dear Kushal,Thank you for reaching out to us. Wisecars tip Always check if the fuel level is the same on the rental car as it is on the rental agreement before you leave the rental office. It stated, nothing more to pay. The prices were great. Wisecars cannot amend the drop-off time once the rental has already begun. Please note that waiting for a partner's comment or documentation might extend this timeline in rare cases. wisecars cancellation As long as you read all of the terms and conditions, and abide by them, you will have a seamless experience. The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. Please note, due to fluctuating foreign exchange rates and other possible banking charges, Wisecars cannot be held responsible for any difference in the amount displayed on the webpage and amount paid for the reservation. Please reach out to [email protected] for assistance.Regards.Rachel from Wisecars. Wisecars will not sell or rent any personally identifiable information. Rachel from Wisecars. It is forbidden to use the website of Wisecars for any purpose other than for the personal use of booking a car rental. The Fox attendant says "No worries, this happens all the time. You are always welcome to give us another call if you need further assistance!Have a nice day.Kind regards,Rachel from Wisecars. Yes. Usually, you can cancel your booking up to 48 or 24 hours before the pick-up. Wisecars | Complaints | Better Business Bureau Profile In peak periods this may not be achievable. To improve our service and website, we may use small data files known as Cookies. Keep copies of all relevant documentation you are asked to complete. If you made a booking more than 24 hours ago and have still not received a confirmation email, it is most likely that the email was blocked by the Anti-Spam service of your email account. Wisecars has the right not to process complaints sent later than 28 calendar days after the drop-off date. The policy relating to the age of the renter and any additional drivers and the minimum driving experience they hold is determined by the Car Rental Companies at their sole discretion, and according to the legal restrictions applicable in the relevant country. Pricing is good.Will have to see after the trip to have final saying of the package. I did some research when looking at hawaii and went against it due to the horrendous reviews. Months have gone by with multiple emails. Wisecars | Terms of Service See below for our fuel policy guide, which covers all the policies that are available to you, and offers tips on how to best comply with these policies.
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