Your replacement options are based on whether or not you have device protection: A manufacturing defect is something that's wrong with the device itself (e.g., electrical or mechanical malfunction). Here, the phones original owner will only get the warranty benefits and be sure it has no chance to transfer. Enter this PIN and complete your replacement phone activation. We are here to help customers through difficult times with a wide range of assistance programs for every level of need. There you will see your IMEI. Lets find out what the reasons are. After all, you should contact the assurance wireless customer service center when facing any issue with your phone. FiOS TV Guide, What is OAN on Dish Channel Number? Providing documentation helps verify your account. Click on it and wait for the results. Welcome to Theispfamily.com, the best place to come for helpful information and resources about internet service providers (ISPs). How long will it take for me to receive a free phone if I sign up for Assist Wireless? Assistance programs - aps They will give you directions on what you will do. You are also welcome to use your own device as a replacement. We usually can have it to you in just a few days, and well transfer any remaining balance in your account to your replacement phone. . Assist Wireless is the leading Lifeline provider in Oklahoma. Generally, it is available throughout the country, fast, and reliable. For instance, including text messages, connectivity features, call interference, etc. You can, however, switch to Assist Wireless and use Lifeline instead. The simplest way to find your IMEI number is by searching your phones settings. You will replace your phone if it broke, lost, stolen, or damaged. You can also bring your device and check its compatibility in person. It is essential to know that, as a replacement phone, the assurance will not give you the exact model you used. You'll be asked to enter standard information about yourself for the purpose of identification. https://www.assistwireless.com/lifeline-plans/. Putting your assurance Wireless free government SIM card in another phone is impossible. In some situations, your mobile service provider will give you a new phone at no extra cost. How to Get Assist Wireless Free Phone in 2023 AT&T Wireless support Afterward, the company will help you get a replacement phone. If you do not see an option that says Whole, select the (+) on the top right of your screen. That means you will need to call the assurance service center at 1-888-321-5880. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. You can use Googles Play Stores Find My Phone app to track down your misplaced Android device, Apples Find My iPhone app to do the same, or dial your phone number to get a location update. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. You can easily apply for an Assist Wireless Replacement Phone in this situation. It is crucial to mark that; you may have little pay for the overall shipment process. Learn how to temporarily suspend your Verizon wireless service, when your phone is lost or stolen, during military service, or for other reasons. Plus, find out how to replace a cracked screen or locate a lost or stolen device. Assist Wireless offers Lifeline services to residents of Oklahoma, Arkansas, Missouri, Maryland, and Wisconsin. If you are receiving an error message, please report it to customer service for further assistance. Call 611 from an AT&T Wireless phone. It is better to know that you will let a one-year warranty offer only for new model phones. How to Switch Lifeline Providers | Assist Wireless How to Watch HBO Max on PS5 Gaming Console? If you have an Assist Wireless phone, locate it before reporting it lost or stolen. This will take you back to the APN screen. You can also replace your phone to upgrade your phone device or for comfort & convenience purposes.When you face any difficulties with your phone, you can call the assurance customer care at 1-888-321-5880. Best Cell Phones without Internet Access in 2023, What Channel is Peacock on Verizon FiOS? Replace a device 2 Some devices qualify for cracked screen repair (available in select areas for certain devices). Creativity and out-of-the-box thinking describe Priyanka's writing style best, which comes as no surprise when her polar interests like economics and the cosmos, history, and Nicola Tesla's ideology are taken into account. Go to solution. In this circumstance, you can skip the set-up screen and call 611. If your phone is deactivating in this warranty period, you can get a new replacement phone model free of charge.But, after finishing your warranty period, you will have to pay a small charge to repair or replace your phone from Assurance Wireless. Apply for your free phone and Lifeline phone service online at any time. At first, you will call your number from another phone and hear if there is ringing or not. If the device is defective, it may be covered by the phones warranty. Make sure your mobile data is turn on and wifi/airplane mode is turned off. Can you use Assist Wireless to travel across the country? Can I get more minutes if I run out of time? It doesn't include physical damage caused by outside forces (e.g., water damage, cracked screen, etc.). You may also visit an Assist Wireless Retaillocation(OK only) or any Assist Wireless Tent to enroll. The main task is to apply for a wireless free phone. If you are out of text and/or data you can obtain a refill by more using any of the above methods. AT&T BL102-2 DECT 6.0 2-Handset Cordless Phone for Home with Answering For more help, contact the assurance wireless customer support at 1-888-321-5880. A copy of a document that shows you are enrolled in one of the above programs. Then the assurance will provide your phone with a receipt. Alternatively, You can replace your lifeline by purchasing one of the models available in stores. So, when you find any malfunction, you can replace it. Contact their customer support at 1-855- EZ-ASSIST (1-855-392-7747) or [email protected]. If you desire to conduct your previous phone number, you can call the assurance support center again after activating your SIM. 100 minutes for just $4. To get an Assist Wireless Replacement Phone, you must meet some terms and conditions, though. Above these models, it is not sure what exact model you will get as replacement devices. Lifeline-eligible customers will get at least one free phone option, however, they can also choose another Assist Wireless phone model and pay an additional fee, depending on the device they choose. If you find yourself in a unique situation not listed above, please try our Troubleshooting Assistant. Check your signal to see if the issue might be related to your current service. The phone may be compatible with Assist Wireless if it is unlocked and compatible with their networks. You can also get another Assist Wireless compatible phone and bring it to the company or simply bring your old compatible device. We've got answers We value our customers and we are happy to answer your questions. Here is where you can find a local dealer: https://www.assistwireless.com/locations/. Assist Wirelesss Lifeline Program offers special deals, such as free plans and even free government phones for people who qualify in Oklahoma, Arkansas, Maryland, and Missouri. Connected device benefits require a co-pay of at least $10.01. You can either visit a store or call customer service at (1-855) 392-7747 to find out if there are any deals available. If you want to upgrade to a better device, call customer service at 1-855-392-7747 or visit one of their local dealers (https://www.assistwireless.com/locations/). Due to inactivity, your session has expired. What is the Assistance Wireless Return/Refund policy? A subscriber must return the complete handset as received at the time of activation, in the same condition as when it was received. Assist Wireless follows the standard requirements for the Lifeline assistance program. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. So, you need to know about the replacement procedure for assurance wireless phones, and it is an easy task. How dependable is the Assist Wireless system? Customers may bring their own device to use as a replacement device as long as it is compatible with our networks. ACP is a federal government program operated by the FCC. If you are applying based on income eligibility, you will need to provide a copy of last years state or federal income tax return or 3 consecutive months within the past 12 months of your pay stubs, Social Security benefits statement, Veterans Administration benefits statement, Retirement/Pension benefits statement, divorce decree or child support document, or Unemployment/Workers Compensation benefits statement. Learn how to activate your replacement device. Because it makes use of T-infrastructure, the Assist Wireless network is superior. As such, Assist Wireless is compatible with T-Mobile, Sprint, and other MVNOs that use either T-Mobile or Sprints network (or both). Lifeline Customer Support - Access Wireless The good news is that you can do it all online at https://www.assistwireless.com/byod/. LIMITED TIME Affordable Connectivity Program (ACP) and Lifeline Offer 100% Free Unlimited Data, Talk, and Text! BROADBAND DATA. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. What phones are compatible with government phones? What is the Best Free Government Phone Program in 2023, Who Has the Best Free Government Phones in 2023, How to Get a Free Cell Phone Without Internet, How to Get a Free Motorola Government Phone, How to Apply for Free Tablet from Government in 2023, Get Free iPhones for Low Income People in 2023. That means the assurance authority does not offer you the phone warranty. If you have data available but still are unable to gain internet access, we recommend trying the following steps: If you are experiencing issues making calls from your device, you should first check your minute balance by logging into your online account or dialing 611 from your Lifeline device. Whether you or someone you know is looking for emergency assistance or long-term solutions to stay on top of energy bills, there are several discount programs for qualified customers, as well as an Online Learning Program below to help you learn more about assistance programs. TAG Mobile - Free Phone | Government Phones | Lifeline Cell Phone It would be best if you were qualified for and enrolled in Assist Wireless lifeline program to receive your free phone. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Credit cards and debit cards can be used to pay for a new phone.Then, the service provider will help you get a new phone. This map is always expanding, so if we are not currently covering your region, please check back. However, if the above processes do not work with you, you will be sure your phone is lost or misplaced. You can get 1 GB of data for no more than $15. Here, the solution is to replace your phone because the most specific & common motive to replace it is if youlost assurance wireless phone. Your current balance is then transferred to your phone, allowing you to use this device as you wish. You will get a new free phone from assurance wireless without charge with a one-year warranty. Assist Wireless is a lifeline ETC (eligible telecommunications carrier). Click here to update your PIN now Account PINs must be: 6 numbers Only one phone with Lifeline service is allowed per household. You can find your Android phone by using the Find My Phone app, you can locate your iPhone with the help of the Find My iPhone app, or you can simply try calling your number. What Paperwork Is Needed to be part of the assist wireless Lifeline Program? 100MB for just $4. To do so, the phone must be unlocked and T-Mobile GSM-compatible or Sprint CDMA-compatible. (If you haven't purchased one in the past 12 months). We'll get you a working device as fast as we can - stay updated every step of the way!Track your claim. When applying to replace your phone, the assurance wireless does not give you the similar model you had. Select the three dots on the top right of your screen and select save. Your replacement options are based on how long it's been since you purchased the device and if you have device protection. The ACP monthly service and device discounts are cannot be transferred to other individuals or households. Please call our toll-free customer service center at 1-855-392-7747 The replacement model may not be the exact model of the original device. Oklahoma Lifeline Cell Phone with Government Program | Assist Wireless Customers can return any wireless device purchased from or received by Assist Wireless within 30 days of delivery for a full refund to the payment method used at the time of purchase. Terms & Conditions may apply. If you have an Android phone, go to Settings, press About Phone, and finally Status.