They sell the package but then never answer the phone to actually book the dates! Log in or register to share recommendations. Eat at Mauka Makai, lounge by a rejuvenating pool with island platforms or work out in our WestinWORKOUT Fitness Studio. Not so. This material is intended to encourage the sale of all-villa resort interests classified by state legislation as timeshare sales. Please see the Concierge to make reservations for On-Site Activities. Real-time inventory management and booking software by RealTime Reservation LLC. Upon checking into our room my wife discovered that the microwave was not cleaned. 45 Kai Malina Pkwy The Westin Nanea Ocean Villas, Lahaina, Maui, HI 96761-8414 +1 808-662-6300 Website Closed now : See all hours See all (12) Ratings and reviews 59 RATINGS Food Service Value Details CUISINES American, Bar Meals Lunch, Dinner FEATURES WestinNaneaVillas, The Westin Nanea Ocean Villas at The Westin Nanea Ocean Villas, Ka'anapali, responded to this review, Ryan M, Front Office Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this review, The Westin Nanea Ocean Villas, Ka'anapali. One of the most beautiful views on Earth. It is absolutely not worth it. We were told we would be met as a VIP for registration. We look forward to your return. We received the contract on August 21, 2021, and we emailed a cancellation request on August 31, 2021, just before midnight. As the official on-site property management company, Honua Kai Resort & Spa offers luxury hotel-style services, amenities, and benefits that you will not get when booking through another property management company or independent owner. Visa, You can sort and/or filter them by time of year, review score, and more. To help you stay healthy when you stay with us, weve expanded our exacting standards, from enhanced cleaning protocols using hospital-grade disinfectants to social distancing measures and hand sanitizing stations youll find throughout the property. We ended up staying in Siesta Key (not through Marriott) and when we were on Marco for our wedding we went by the resort and the resort was open and people were swimming in the pool and the beach, but they would not accommodate us at all. Booking.com does not accept responsibility or liability for any reviews or responses. Thats horrible!! Our newest collection of villas offers 3-bedrooms with over 2,000 square feet of interior living space as well as a 500 square feet of private lanai. Once there, a nice person named Jessica Segebre offered to help and told us that people cancel all the time. We had a timeshare interest on this property that we occasionally used and it was affordable, but in Dec. 2019 my daughter was travelling without me, and was approached and offered a complimentary dinner certificate to go to an owners update meeting. The Westin K'anapali Ocean Resort Villas North 170 Kai Ala Drive, Maui, Hawai'i 96761, United States Phone: 808-667-3200|Check in: 4 p.m. |Check out: 10 a.m. 81F / 27C Announcements|Resort Policies|Accessibility Resort Info Resort Toggle MenuResort Menu Overview Photos Villas Activities Amenities Dining Maps Offers Purchase Community Overview Terms & Conditions | Email address is required. My team members and I are truly local experts. Last Name is required. Today was quite the twist. Be Well, Be Westin! Perfectly nestled between the deep blue waters of the Pacific Ocean and the majestic West Maui Mountains, our resort offers everything you love about a traditional Hawaii vacation resort. We were open to buy MVC but at this point, we don't see that happening. Patient & knowledgeable, informing us of places to go & things to see in Maui. We will be looking into the legalities, on that subject matter as well as the lack of disclosures regarding the loan terms including the Truth in Lending not being explicitly or obviously reviewed at the point of purchase.Regardless of the name on the sign, they clearly do not care about their brand, reputation or looking out for the elderly. !We were showing as a corporate account with Marriott which YOUR ADVISOR SAID WAS BECAUSE OF THE VACATION CLUB MEMBERSHIP, WHICH WE PROMPTLY DID NOT RENEW, when I called in and got hold of a rep to talk to.We are certainly not a corporate anything, we own a private timeshare though Marriott! Tripadvisor performs checks on reviews. Honua Kai Resort & Spa is the perfect spot for the entire family to relax. Most recently (Aug 30, 2022) I contacted Marriott to "bank" my time / points and got a message stating that "all lines were busy" and was offered a callback. Located on Mauis renowned Kaanapali North Beach, Outrigger Honua Kai Resort & Spa provides the space you need with the exceptional amenities youll love. Seems repairs eeded to bbe made. ReadMore, A thrilling descent down a famous crater ReadMore, One of the most beautiful views on Earth ReadMore, A Polynesian feast with music and dance. Our Westin Concierge is available to assist and arrange anything you may need during your stay. We DID NOT cancel - the resort cancelled! When we arrived to check in, we we're given our Villa, a one bedroom overlooking the parking garage. Visit hotel website >. Thats several days after my check in! Aloha gyg2449,We are so happy to hear that each trip with us brings you new memories. Iris, Carolyn & Burton were excellent concierges. Timeshares for rent at The Westin Nanea Ocean Villas, Get alerted as soon as new rentals are added. 808-662-6300 Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). From family-friendly whale watching excursions to thrilling helicopter rides, Maui tours cant be beat. Checkout:10a.m. This property has only been open for a few weeks so while I'm only giving the property 3 stars at the moment I think there is room for improvement once everything is up and running and they have more and better trained staff. Total fabrication, good luck with resale! And through the years there have been pros and cons but mostly good. Find live music daily and Hawaiian-influenced cuisine featuring fresh, sustainable seafood at this oceanfront restaurant that pays homage to its namesake, legendary Hawaiian surfer Duke Kahanamoku. I only share this because I actually like Marriott. Absolutely incredible stay. E-mail: [email protected]. business travel features to the top of the filter menu so you can find them faster. They ran my partners credit without his permission, and when it was too low, they asked for permission to run mine. I also had a MVC Supervisor tell me there are no plans to convert and/or combined the points. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. ReadMore, A can't-miss aquarium for ocean lovers. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Marriott Proprietary Information Terms of Use | Your Privacy Rights | | !After housekeeping left the room my wife wanted to have a cup of tea and when she took out a coffee cup she discovered it was also dirty. We also later found out that our children would be responsible for the mortgage and maintenance fees upon our passing. The Westin Nanea Ocean Villas, Ka'anapali is a lively vacation ownership beach resort located in Lahaina, once the royal capital of Maui Loa. ), Individuals who are exercising outdoors, including running, biking, and swimming and who are able to socially distance while doing so. Marriott Vacation Club Pulse at The Mayflower, Washington, D.C. Marriott Vacation Club Pulse, New York City, Marriott Vacation Club Pulse, San Francisco, Marriott Vacation Club Pulse, South Beach, Marriott Vacation Club at Surfers Paradise, Marriott Vacation Club at The Empire Place, Marriotts OceanWatch Villas at Grande Dunes, Sheraton Lakeside Terrace Villas at Mountain Vista, The Ritz-Carlton Club and Residences, San Francisco, The Westin Los Cabos Resort Villas Baja Point, The Westin Desert Willow Villas, Palm Desert, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Mission Hills Resort Villas, Palm Springs, The Westin Princeville Ocean Resort Villas, The Phoenician Residences, The Luxury Collection Residence Club, Scottsdale, Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues, Outdoor public spaces where social distance of 6ft/2m cannot be maintained, Individuals with a health or medical condition that prevents them from wearing a face covering, Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication, Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table. This villa has two private bedrooms - each with a king bed. Verification can help ensure real people write reviews about real companies. Please download an updated and supported browser . This resort is committed to making our facilities, amenities and services accessible to guests with disabilities. Northside Park has something fun for the whole family! 808-662-6300 Furthermore, our maintenance fees have tripled since we first purchased. We also still had to attend the presentation, or risk being penalized more financially. ReadMore, See the Maui scenery from horseback. Sure enough they were dirty with stains. Again we called housekeeping and when she removed comforter and sheet a blood stain was revealed on the mattress cover. Guests submit their subscores and their overall scores independently theres no direct link between them. Poolside Cabanas and Casabellas can be reserved at, 47 Park Street, Grand Residences by Marriott, Marriott Grand Residence Club, Lake Tahoe, Marriott Vacation Club Pulse at Custom House, Boston. Returned in 20 and were told they had us a better Villa and it would be ready in 15-20 minutes. Time Share sales people are snakes. We were TOLD Our unit would increase in value. Safe. 2023 Trustpilot, Inc. All rights reserved. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. We were told we could use the timeshare often and could travel to international destinations. The current status of resort amenities and services is subject to change at any time. If you want to request something specific, you can do that after you select your rate. Good food but terrible service!!! Beach Romance Sunset Westin Maui The Westin Nanea Ocean Villas, Scenic Hawaii Maui The Westin Nanea Ocean Villas, Hawaii Maui The Westin Nanea Ocean Villas, Boating Nature Westin Wildlife Hawaii The Westin Kaanapali Ocean Resort Villas North Maui The Westin Nanea Ocean Villas, Scenic Westin Hawaii The Westin Nanea Ocean Villas, Beach Sunrise Hawaii The Westin Nanea Ocean Villas, United States Westin Maui The Westin Nanea Ocean Villas, Bucket List Dining Family Scenic Westin Maui The Westin Nanea Ocean Villas, Family Westin Maui The Westin Nanea Ocean Villas, Beach Family Summer Sunrise Maui The Westin Nanea Ocean Villas, Beach Family Summer Sunset Maui The Westin Nanea Ocean Villas, Beach Romance Sunset Maui The Westin Nanea Ocean Villas, Family Scenic Maui The Westin Nanea Ocean Villas. The Westin Nanea Ocean Villas, Ka'anapali is located between North Ka'anapali Beach and the mountains of West Maui. We found this unacceptable after traveling 4000 miles expecting a better view. I will be sure that Iris, Carolyn, Jess, & Burton are recognized for their service excellence. WestinWORKOUT Fitness Studio is open 24 hours. If you can't find what you're looking for, you can also send your own questions to the property. The biggest issue at the moment are the restaurants and restaurant staff. I am furious that my wifes vacation starts off with her washing your dishes.Two days later my son and his wife arrived and wanted to shower in the lock out room bathroom. What a sweetheart! That seemed strange as there seemed to be almost o o e else around. The Westin Nanea Ocean Villas 45 Kai Malina Parkway, Lahaina , Hawai'i 96761 , United States 808-662-6300|Check in: 4 p.m. |Check out: 10 a.m. 81F / 27C Resort Toggle MenuResort Menu Overview Photos Resort Updates Villas Activities Amenities Dining Maps Purchase Community The Westin Nanea Ocean Villas We were told.to come back in 15 minutes to check. Westin Nanea offers furnished villas featuring flat-screen TVs, fully equipped kitchens and washer/dryer. Do they charge an additional resort fee? Information provided by various external sources. PLEASE JUST FIX THIS SCREW UP PROMPTLY and email me to that effect.Its a pretty telling thing when your own members cannot get an issue taken care of in a timely manner per telecon. )We pay our timeshare costs in a timely manner. We were told we were going to learn about all the additional perks and benefits. Reviews are most valuable when they are original and unbiased. Guests are required to show a photo ID and credit card upon check-in. Our beach resort even offers ukulele lessons, hula dances and Kona lobster straight from the fisherman's cage. What other views are available? It was not clearly explained that we would be paying recurring annual fees on top of our monthly fees. RedWeek, Inc. is a Registered Seller of Travel in the following states: There are only 2 view types - Resort and Oceanfront. Enjoy an authentic dining experience with delectable dishes made from local ingredients at our on-site restaurant. Had a great cocktail at the beach bar and felt like this was it. When we had purchased, we immediately felt buyers remorse and so we called to cancel the timeshare within the 30-day recission period they told us in case we changed our mind. The Westin Las Vegas Hotel, Casino & Spa. The Westin Nanea Ocean Villas, Ka'anapali, 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, HI. We attempted to get out of our contract using the 10-day rescission period, based on the receipt of the final paperwork. Rent a whole home for your next weekend or holiday. Rocky. Their salesmen told us buying a timeshare was an investment where we would be generating a profit! When I read him the contract language verbatim, he said he would investigate it, but we never heard from him again. Returned in 20 and were told they had us a better Villa and it would be ready in 15-20 minutes. In addition, my Westin point conversion date is October 31st with no way to transfer Westin point if I wanted to. I NOW HAVE A CASE NUMBER AND CAN EXPECT A CALL BACK IN 3 TO 5 DAYS. Bottom line is there was nothing she could do regarding a cancellation and refund. If we find any, we delete them and, if necessary, take action against whoever is responsible. When we arrived to check in, we we're given our Villa, a one bedroom overlooking the parking garage. The pool is safe for kids; in fact this is a very kid-friendly resort. They conveniently did not provide us with the contract until after the legal cancellation period. | Youll find some of Hawaiis best aquatic fun just steps from your villa door. Create new account. Cookie Settings | iPoolside centralized inventory manager eliminates all double bookings. Oh snap! Seems repairs eeded to bbe made. Returned in 30 minutes and were told yet another story. We are so disappointed in MVC; we really thought the brand name alone stood for some level of integrity. Our exclusive services include front-desk check-in, valet service, check-signing privileges throughout the resort, mid-stay clean for stays of 7 nights or longer, a full-service concierge, and more. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. When I made the purchase. We are both on fixed SS income and food stamps. It goes against our guidelines to offer incentives for reviews. ReadMore, Hang ten with the sport of kings." Samoa and Jade are exemplify the spirit of aloha. This from lack of staff. | Specialties: Join us for lunch and dinner at Inu Pool Bar, The Westin Nanea Ocean Villas' poolside dining experience. Please see our partners for more details. That seemed strange as there seemed to be almost o o e else around. We were among the first to stay at this property after their opening in April. We were told.to come back in 15 minutes to check. You are only blocked from performing the attempted action on the live website, known as "Production". All prices in U.S. dollars unless otherwise stated. I am a Marriott hotel user, and have Titanium Elite status. Amenities include a 10,000 square foot lagoon- style pool with an upper pool, children's pool and play area, two plunge . Plus, my Bonvoy status should be . Check out: 10 a.m. 69F / 21C Resort Toggle MenuResort Menu Overview Photos westin maui ipoolside Verified 9 days ago Url: vistana.com Go Now - Feel confident knowing our suites, services, and amenities align with AAA Four Diamond guidelines- No surprises: all rooms, furnishings, and dcor are consistent- The official on-site property management company offers benefits you will not get when booking through another property management company or independent owner- Enjoy a worry-free vacation with room charging privileges- Explore the island and book activities with our concierge- Best rates are guaranteed when booking direct. Exclusive on-site provider with the only homes meeting the AAA four diamond designation at Honua Kai since 2012. iPalapa is excited to announce their new partnership with Marriott Digital Studio to offer iPoolside, a fully graphic, real-time, centralized reservation inventory management software to book out your pool/beach area . We also ensure all reviews are published without moderation. Though the resort offers a wonderful escape from the world, we keep you connected with complimentary wireless High-Speed Internet Access in all villas. Make the most of your Maui getaway with a vacation package at a Marriott hotel and resort, from the captivating The Ritz-Carlton Maui to Marriott's Maui Ocean Club, rising over the . Repairman arrived and said we can not use this shower until he finishes repairs. Hi there. ! Your attitude about the cash cow customers is appalling. We were excited to visit somewhere that we had not traveled to before, so we said yes. Please dont include personal, political, ethical, or religious commentary. language, whether its just a rating or contains comments as well, etc.). In addition to an incredible resort, youll also have one incredible destination to explore. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING SALES OF TIMESHARE INTERESTS. Face coverings may be recommended or required. Raise a glass at these homegrown breweries. The timeshare salespeople, specifically Joaquin Boadella & Brooks Bohon, lied to my wife and me and continued to lie to keep my business by not letting us out of our contract. Marriott is selling more and more points every day to unsuspecting people making it almost impossible to book a vacation when you want to go.
